Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

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Budgeting Marketing Magazine 88

Hospitality Net

MAY 1, 2024

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

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Information 96

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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Communication POS Systems Training Information 88

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.

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Bookkeeping Accounting POS Systems Scheduling 78

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

MAY 1, 2024

Here’s the scenario: Imagine you run a lodging business and the news just dropped. Taylor Swift is coming to town! A surge of Swifties are impending. Your competitors are already upping their nightly rates. You’ve got roughly half an hour to decide what average daily rate ought to be for your soon-to-be-sold-out room inventory. Your average revenue management platform can make an algorithmic guess on what you ought to charge, based upon historical data plus whatever information other users on th

Information 87

Information 87

Hospitality Net

MAY 1, 2024

Vermejo, the award-winning, conservation travel destination in the Southern Rocky Mountains of North America, announced the opening of Bernal Lake Cabin, a premium, secluded wilderness experience, for guest stays.

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Reservations 82

Revenue Hub

MAY 1, 2024

In today’s digital age, a user-centered hotel website plays a crucial role in attracting and converting potential guests into bookings. With travelers increasingly relying on the internet to research and book accommodations, having a website that prioritizes user experience and meets their needs is of utmost importance. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date A user-centered approach ensures that your website is intui

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Book Article Communication Marketing 62

Hospitality Net

MAY 1, 2024

Prime Group, a multi-faceted real estate owner and operator based in Hollywood, Florida, today announced the opening of the 289-suite Residence Inn by Marriott Chicago Downtown Magnificent Mile. Located at 101 East Erie Street, the all-suite property is owned by Prime Groupand managed by Marriott International, Inc. General Manager Tommie Van and Director of Sales Sam Barnett lead the management team at the property.

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Revenue Hub

MAY 1, 2024

Hoteliers face the ongoing challenge of maximizing occupancy throughout the year. While peak seasons bring a surge in bookings, the shoulder seasons present unique opportunities for savvy hoteliers to extend the season and capture untapped revenue potential by convincing guests why visiting your destination in an off-peak time is just as enjoyable. NB: This is an article from Curacity Subscribe to our weekly newsletter and stay up to date Read on for destination marketing strategies to position

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Book Article Presentation Marketing 62

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

MAY 1, 2024

Building upon its legacy of delivering deep, restorative sleep for guests, Westin Hotels & Resorts, part of Marriott Bonvoy’s portfolio of more than 30 extraordinary brands, is unveiling its next generation Heavenly® Bed. Developed in collaboration with leading sleep experts, Westin associates, and guests, the next generation Heavenly Bed fortifies the brand’s mission and 360-degree wellness approach, empowering discerning travelers to not only maintain but enhance their well-being while traveli

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Revenue Hub

MAY 1, 2024

The playoff between transient and group business can sometimes feel like a never-ending battle, but what’s the best option for your hotel? Discover the benefits of both segments, two key considerations for your business, and advice from our team of experts. NB: This is an article from Duetto Subscribe to our weekly newsletter and stay up to date What is group and transient business?

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Book Article Catering Events 62

Hospitality Net

MAY 1, 2024

During Q1 2024/23 international arrivals of non-residents at the Athens airport increased 20%, while the international arrivals at the airport of Thessaloniki increased 13%. Traffic registered growth across all months of the quarter.

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Revenue Hub

MAY 1, 2024

A well-defined RFP process allows hotels to effectively manage and respond to multiple bids, increasing the probability of securing business. Even if a bid isn’t won, it provides a great opportunity for hotels to showcase their facilities and services to industry professionals and implement marketing campaigns for future bids. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Proactively engaging in the RFP process allows

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Events Article Budgeting Reservations 62

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

MAY 1, 2024

Equinox Hotels, renowned for its pioneering approach to high-performance luxury hospitality and sleep-focused innovation, announces the launch of its inaugural Global Sleep Symposium at Equinox Hotel New York on June 19th and 20th. This visionary two-day overnight event is set to redefine the landscape of sleep tourism by uniting global experts in sleep health and performance with Equinox Hotel’s dynamic programming centered on movement, nutrition, regeneration, and community.

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Events 59

Hotel Business

MAY 1, 2024

Choice Hotels International kicked off its 68th annual convention with a “Next Level” theme at the Mandalay Bay Resort and Casino in Las Vegas, highlighting the company’s “strong competitive position” and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. Patrick Pacious, president/CEO, Choice Hotels, opened the three-day event, telling Choice franchisees, “Together, we have achieved a new level of success and positioned our brand

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Book Events 59

Hotel Management Network

MAY 1, 2024

IHG's 274-room Hotel Indigo The Forestias Bangkok will open in 2026 in The Forestias, a 64-hectare mixed-use development. The post IHG expands Hotel Indigo presence in Thailand appeared first on Hotel Management Network.

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Hotel Business

MAY 1, 2024

Marriott International Inc. , for the first quarter ended March 31, reported comparable systemwide constant-dollar RevPAR increased 4.2% worldwide—1.5% in the U.S. & Canada and 11.1% in international markets—compared to the 2023 first quarter. “We were pleased with our results in the quarter, which included both excellent net rooms growth and cash generation,” said Anthony Capuano, president/CEO. “Worldwide RevPAR grew more than 4%, with gains in both occupancy and ADR.

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Marketing Reservations Information Book 59

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Management Network

MAY 1, 2024

The collaboration aims to empower hoteliers to increase profitability and enhance the overall guest experience. The post Sojern connects guest experience platform to HotelKey’s PMS appeared first on Hotel Management Network.

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Hotel Business

MAY 1, 2024

According to the Hospitality Group and Business Performance Index from Knowland and Amadeus , which now focuses on year-over-year (YOY) performance, the group health index is 102.3% YOY and six of the top 25 U.S. markets have achieved 110% compared to the same time in 2023. Las Vegas: 121% Boston: 121% Seattle: 119% Houston: 114% New York City: 110% Minneapolis: 110% The Index combines event data from Knowland with hotel booking data from Amadeus’ Demand360+ business intelligence solution to pro

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Events Book Marketing 59

Hospitality Net

MAY 1, 2024

On the evening of Thursday, 25th April, The Savoy Hotel, London, welcomed a gathering of young talents and leaders in the hotel, event, and travel industry. The first of many events in London hosted by the HSMAI Europe Rising Leader Council team aimed to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under.

Events 59

Events 59

Hotel Business

MAY 1, 2024

Westin Hotels & Resorts has unveiled its next-generation Heavenly Bed, developed in collaboration with sleep experts, Westin associates and guests. “An industry benchmark was set with the launch of our legacy Heavenly Bed in 1999, and it now serves as a testament to our unwavering commitment to provide the very best sleep experiences for guests around the world,” said Brian Povinelli, SVP, global head of marketing and brand, Marriott International. “In a culture that has long glo

Marketing 59

Marketing 59

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

MAY 1, 2024

The International Society of Hospitality Consultants (ISHC) in partnership with the International Hospitality Investment Forum (IHIF) presented the prestigious ISHC Young Leader Award to Briana Swift, Regional Vice President of Development - Northern Europe, Hyatt.

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Presentation 59

Hotel Business

MAY 1, 2024

Prime Group , a multifaceted real estate owner and operator based in Hollywood, FL, has opened the 289-suite Residence Inn by Marriott Chicago Downtown Magnificent Mile. The all-suite property is owned by Prime Group and managed by Marriott International. “Our hotel is a notch above the rest in the downtown Chicago area, with unique dining options suited for every taste and a curated experience designed to bring all of the comforts of home to you while away,” said Tommie Van, GM, Residence Inn b

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Hospitality Net

MAY 1, 2024

Accor, Australia’s largest hotel operator, is excited to expand its network of Brisbane hotels with the addition of Mercure Brisbane Spring Hill in the heart of the River City.

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Hotel Business

MAY 1, 2024

The hospitality industry is undergoing a transformative shift towards operational efficiency, sustainability, and elevated customer experiences. Duracell's innovative Procell InSite solution emerges as a game-changer, integrating cutting-edge technology to optimize operations, promote sustainability, and enhance guest satisfaction. Download this featured report to explore the multifaceted benefits of Procell InSite and its profound impact on the hospitality landscape: Operational efficiency

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Guest Satisfaction Download 59

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.