Trending Articles

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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

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Saint Peter announces new restaurant opening

Hospitality Magazine

Acclaimed Sydney fine diner Saint Peter will officially move into its new Paddington home this July. Josh and Julie Niland acquired neighbouring pub The Grand National hotel in 2022, and have been working to convert the iconic venue into a restaurant, bar, and 14-room boutique hotel since. While the space is certainly an upgrade in terms of capacity, Niland says Saint Peter’s ethos will remain. “I don’t want to lose what makes Saint Peter a special place, not only to eat and en

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Innovative promotion ideas for 2024

eHotelier

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

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Why Limited Time Offerings are More Than a Passing Phase

Modern Restaurant Management

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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HVMG promotes three executives

Hotel Business

Hospitality Ventures Management Group (HVMG) has promoted three associates to leadership roles. Jamison Conrey was named VP, engineering, capital projects and risk management, while Androse Bell and Maggie Rose were both named GM/VP, operations. “Jamison, Androse and Maggie embody HVMG’s ‘Be Excellent’ culture, each distinguishing themselves as stellar leaders over several years,” said Robert Cole, CEO, HVMG.

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The Mulberry Group to open Molli and Little Molli

Hospitality Magazine

The group behind Melbourne’s much-loved haunts such as Lilac Wine, Hazel, and Dessous are welcoming two new additions to the portfolio with Molli and Little Molli. The two venues will sit side-by-side on the corner of Mollison and Nicholson streets in Abbotsford and are slated to open mid-June. “We want to make Molli and Little Molli a super-approachable hub where locals can connect,” says The Mulberry Group Founder Nathan Toleman. “The sort of place you come back to because it

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How to Pass Health Inspections: Ice Machines and Refrigeration

Modern Restaurant Management

Steering through the maze of health inspections might seem tricky. There's a lot to consider — especially when it comes to your commercial refrigeration and ice machines. But fear not! This friendly guide is here to shed light on the best practices to keep your coolers and ice makers sparkling clean. It's not just about acing health inspections, but also about winning the trust of your customers by letting them know their health and enjoyment are your number one priority.

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Information Overload Causing Frequent Basket Abandonment in Retail, Consumer Goods and Travel Purchases, Accenture Research Reveals

Hospitality Net

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

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The Mystery of Michael Mina

EATER

"Edgy" and "raw" are not words one uses to describe Mina or his restaurants. "That’s David Chang’s rebel thing," former colleague chef Paul Chung says. "That’s not Michael’s brand. It’s The Rolling Stones versus The Beatles.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Beyond accommodation: six exciting traveler preferences every hotel should anticipate

eHotelier

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

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Hilton to debut Curio Collection in Thailand

Hotel Management Network

Hilton's new addition strengthens its portfolio in Thailand, where it has 13 operational hotels across five brands with nine more to come. The post Hilton to debut Curio Collection in Thailand appeared first on Hotel Management Network.

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Game Changing News for Brands’ Media Mix

Modern Restaurant Management

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

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Lodging Econometrics: Dallas Continues to Lead U.S. Construction Pipeline

Lodging Magazine

The recent U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE) reported that, at the close of the first quarter, the top five markets with the largest hotel construction pipelines were led by Dallas with 185 projects/21,882 rooms, slightly below record-highs recorded at the end of Q4 2023. Next is Atlanta, with an all-time high of 153 projects with 17,929 rooms, then Nashville with 127 projects/16,199 rooms.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Ladun Investment signs partnership agreement with Cheval Collection for the construction and operation of Ladun Cheval Living

Hospitality Net

Ladun Investment Company signed a partnership agreement with award-winning hospitality group, Cheval Collection featuring numerous contracts for the construction and operation of Cheval Ladun Living - a tower featuring luxury hotel apartments situated on King Fahd Road (near King Abdullah Financial Center) in Riyadh. The signing took place during the prestigious Future Hospitality Summit held in Riyadh from April 29 to May 1, 2024.

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The “Golden Circle” of Revenue Management

eHotelier

Effective revenue management is driven by a clear sense of purpose. It's about understanding not just how to optimize prices and manage inventory, but why these actions matter in a larger context — a context that includes genuine customer satisfaction and enduring business success.

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Was California’s Wine Revolution Just a Mirage?

EATER

A growing chorus of talented winemakers say that the economics of making wine in the state have turned the promise of the “New California” into a cautionary tale.

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Transforming Restaurant Operations: Uniting Teams and Closing Communication Gaps

Modern Restaurant Management

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Restaurant Bookkeeping: Comprehensive Guide to Master Bookkeeping

7 Shifts

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.

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The Future of Hospitality: P3’s Insights on Online Check-in Conversion Rates

Hospitality Net

In the dynamic world of hospitality, where every moment counts and guest expectations evolve rapidly, staying ahead is not just a necessity but a strategic imperative. Enter P3 Hotel Software, a pioneer in revolutionizing the guest journey through innovative technology solutions. At the forefront of this revolution is P3’s Online Check-in product, a game-changer in streamlining operations and enhancing the guest experience.

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The impact of Airbnb short-term rentals on rural and urban communities

eHotelier

A boon for some, a bane for others, short-term rentals, with Airbnb leading the way and absorbing the biggest blows, will undoubtedly remain an important part of the hospitality landscape in one form or another.

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Hyatt survey reveals neurodivergent traveler needs

Hotel Business

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Powering Ahead: All Indicators Are Strong for Meetings and Events

Lodging Magazine

As we welcome the new year, the hospitality industry is buzzing with optimism and hope. According to the most recent Planner PULSE Survey, the challenges and uncertainties that marked the end of the previous year have dissipated, and a promising future is on the horizon. In March, Cvent and Northstar Meetings Group surveyed hundreds of event planners to gather insights for hospitality professionals regarding the concerns and needs of their customers.

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SiteMinder deepens partnership with Trip.com amid Chinese travel market rebound

SiteMinder

Sydney, Australia – Ten years after establishing the global hotel industry’s first connection to Trip.com, SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, has deepened its partnership with the leading online travel agent to make it possible for more hotels to access the rebounding outbound Chinese travel market.

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How Can the Hospitality Businesses Adapt to the New Generation of Guests?

Hospitality Net

The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While the hospitality industry is already experiencing a significant digital adaptation to improve guest experiences through digital solutions and software, there are still many more strategies that businesses can adopt to meet the new guest demands.

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Thompson Houston introduces a new luxury spa escape: Thompson Spa

eHotelier

Thompson Houston Hotel, Houston’s new luxury hotel, overlooking scenic Buffalo Bayou Park, unveils the new Thompson Spa, an unparalleled urban retreat for rejuvenation and relaxation in the heart of the city. Spanning across an entire floor dedicated to wellness, Thompson Spa is Houston’s new destination for advanced skincare and the debut spa for the esteemed Pietro Simone treatments and products in Texas.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.