eHotelier

APRIL 28, 2024

By embracing these innovative promotion ideas in 2024, hotels can differentiate themselves, attract new guests, and foster loyalty among existing clientele.

Book 294

Book 294

Hospitality Magazine

APRIL 29, 2024

Acclaimed Sydney fine diner Saint Peter will officially move into its new Paddington home this July. Josh and Julie Niland acquired neighbouring pub The Grand National hotel in 2022, and have been working to convert the iconic venue into a restaurant, bar, and 14-room boutique hotel since. While the space is certainly an upgrade in terms of capacity, Niland says Saint Peter’s ethos will remain. “I don’t want to lose what makes Saint Peter a special place, not only to eat and en

Reservations 241

Reservations Book 241

Modern Restaurant Management

APRIL 30, 2024

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

Pricing 186

Pricing Marketing Events 186

EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hotel Business

APRIL 30, 2024

Hospitality Ventures Management Group (HVMG) has promoted three associates to leadership roles. Jamison Conrey was named VP, engineering, capital projects and risk management, while Androse Bell and Maggie Rose were both named GM/VP, operations. “Jamison, Androse and Maggie embody HVMG’s ‘Be Excellent’ culture, each distinguishing themselves as stellar leaders over several years,” said Robert Cole, CEO, HVMG.

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eHotelier

APRIL 9, 2024

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

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Hospitality Magazine

APRIL 17, 2024

Twelve months ago, our heads exploded when we tried ChatGPT. Now, AI is a workhorse for writing emails, social media posts, grant submissions, and analysing financials or customer reviews on Google. We’re all early adopters when something is so intensely useful. So what else is promising big changes for sales, cost control, and productivity? Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers.

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Maintenance Information Communication Presentation 264

Modern Restaurant Management

APRIL 22, 2024

Fast food fraud has seen a 45-percent increase in the last year or so, largely driven by a digital transformation sea change that has made these restaurants more vulnerable, according to data from fraud prevention company Forter. Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps.

Accounting 203

Accounting Training Pricing Magazine 203

EATER

APRIL 12, 2024

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

APRIL 1, 2024

The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.

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Hotel Management Network

APRIL 29, 2024

Hilton's new addition strengthens its portfolio in Thailand, where it has 13 operational hotels across five brands with nine more to come. The post Hilton to debut Curio Collection in Thailand appeared first on Hotel Management Network.

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eHotelier

APRIL 11, 2024

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

Book 299

Book 299

Hospitality Magazine

APRIL 22, 2024

After expanding from Sydney to Japan back in 2014, Single O has grown to become a staple in the local landscape. Now, the coffee brand is gearing up to open the doors to a brand-new roastery and cafe in the historic area of Ryogoku, Tokyo, tomorrow. “Moving the roastery into a bigger and better space is really an opportunity to double down in support of partners and grow our offering,” says Co-Founder Dion Cohen. “We are now roasting for more than 130 wholesale partners across Japan.

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Training 246

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

APRIL 9, 2024

According to the National Restaurant Association, competition in the restaurant sector is strong. In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Why? A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024.

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Pricing Events 203

EATER

APRIL 24, 2024

Indian bartenders are reshaping what was once a holdover from British rule into a celebration of homegrown flavors, ingredients and a burgeoning cocktail culture.

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Hotel Business

APRIL 26, 2024

One in every four individuals in the U.S. has a sensory need or an invisible disability according to KultureCity , including those with autism spectrum disorder, dyslexia and attention-deficit disorder. With more than 90% of neurodivergent individuals and caregivers of neurodivergent individuals in the U.S. planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive.

Communication 111

Communication Training Concierge Book 111

Lodging Magazine

APRIL 17, 2024

The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.

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Events Magazine 118

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

eHotelier

APRIL 29, 2024

Hotels anticipating and incorporating trends – from experiential travel to influencers, health & wellness, medical tourism, culinary experiences, and the business of worship – set a new standard for the ultimate guest experience, moving beyond mere accommodation to become architects of unforgettable journeys.

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Travel and Tourism 254

Hospitality Net

APRIL 30, 2024

Ladun Investment Company signed a partnership agreement with award-winning hospitality group, Cheval Collection featuring numerous contracts for the construction and operation of Cheval Ladun Living - a tower featuring luxury hotel apartments situated on King Fahd Road (near King Abdullah Financial Center) in Riyadh. The signing took place during the prestigious Future Hospitality Summit held in Riyadh from April 29 to May 1, 2024.

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Modern Restaurant Management

APRIL 3, 2024

Cyber risks have been around for a long time, but that doesn’t mean they’re static. Attacks are growing more sophisticated and more expensive. The average cost of a data breach in 2023 was almost $4.5 million, a figure that’s more than 15% higher than just three years prior. Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028.

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POS Systems Budgeting Marketing 205

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.

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Pricing Blog Server Marketing 144

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

Hotel Business

APRIL 9, 2024

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

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Housekeeping Hospitality Management Marketing 119

Lodging Magazine

APRIL 29, 2024

The recent U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE) reported that, at the close of the first quarter, the top five markets with the largest hotel construction pipelines were led by Dallas with 185 projects/21,882 rooms, slightly below record-highs recorded at the end of Q4 2023. Next is Atlanta, with an all-time high of 153 projects with 17,929 rooms, then Nashville with 127 projects/16,199 rooms.

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Magazine Marketing 103

eHotelier

APRIL 17, 2024

The journey towards a guest-centric revenue management approach is multifaceted, involving a shift in strategies and a transformation in the tools and mindsets of those who implement them.

Pricing 290

Pricing 290

Hospitality Net

APRIL 30, 2024

In the dynamic world of hospitality, where every moment counts and guest expectations evolve rapidly, staying ahead is not just a necessity but a strategic imperative. Enter P3 Hotel Software, a pioneer in revolutionizing the guest journey through innovative technology solutions. At the forefront of this revolution is P3’s Online Check-in product, a game-changer in streamlining operations and enhancing the guest experience.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an