Modern Restaurant Management

FEBRUARY 26, 2021

Interviews range from baristas and servers to operations managers. Interviewees discuss their personal experiences during the ongoing pandemic, including losing their livelihoods, customers who refuse to wear masks, having to change procedures so the restaurant is safe and sanitized and more. People do not view serving as careers.

Server 180

Server Communication Download Sanitation 180

Modern Restaurant Management

SEPTEMBER 1, 2020

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Yes, ordering and payment is important. But it’s really a small component of the overall dining experience.

Front of House 230

Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process.

Server 122

Server Presentation Sanitation Information 122

Restaurant Engine

MAY 15, 2020

Intensify cleaning, sanitization, disinfection, and ventilation. McDonald’s numerous requirements include cleaning restrooms every 30 minutes, sanitizing tables and kiosks after each use, and closing all self-service beverage and condiment bars. Guests will be given gloves or sanitizer.

Sanitation 59

Sanitation Server Communication Training 59

The Restaurant Times

JULY 2, 2020

WHO also recommends that consumers and businesses frequently perform hand hygiene, follow proper respiratory etiquette, and sanitize the surfaces they encounter regularly. Frequent cleaning and disinfection of tables and cutlery, providing hand sanitizers, and setting up hand wash facilities are other aspects that restaurants must look into.

Sanitation 98

Sanitation Front of House Reservations Server 98

Restaurant Engine

OCTOBER 5, 2022

Your customers can pay quickly and conveniently without pulling out their sanitizer wipes. #3: Adding handheld POS devices for your servers greatly improves the ordering and payment process. Typically the server takes the order with pen and paper and returns to the computer to place the order. 3: Online Reservation System.

Server 59

Server Reservations Scheduling POS Systems 59

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Sanitation efforts. Sanitation has always been significant for restaurants, but the events of the last two years have put it under a microscope.

Sanitation 148

Sanitation Scheduling Communication Events 148

EATER

DECEMBER 13, 2021

I’ll sit down to dinner and wait for a server to come by, and after a time I’ll start to crane my neck out and make eye contact. And then when the server arrives asking if I’ve decided what I want, I’ll remember, oh right, the menu isn’t a menu anymore. QR code menus gained popularity during the pandemic. I keep forgetting.

Server 105

Server Reservations Pricing Download 105

Modern Restaurant Management

JANUARY 7, 2020

Safety and Sanitation. Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility. A server telling a guest that they do not know what a dish tastes like or doesn’t know the main ingredients shows a lack of care and commitment. Immediate concerns.

Training 153

Training Server Sanitation Information 153

Modern Restaurant Management

JUNE 17, 2020

Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. For example, we all share health concerns during the COVID-19 pandemic. Let the patrons know what you are doing to assist with safety measures. Most importantly, management and ownership must be visible.

Sanitation 198

Sanitation Communication Information Training 198

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78

Server Sanitation Accounting Communication 78

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

Sanitation 97

Sanitation Training Communication Server 97

Modern Restaurant Management

DECEMBER 30, 2021

The old norm of 15-20 servers per small restaurant is unsustainable for mom and pops if they’re looking to meet demand, making the evolution of tech vital for 2022 and worth keeping an eye on. Digital pay also offers peace of mind when it comes to sanitation, while saving staff from taking extra time to clean physical menus.

Sanitation 231

Sanitation Server Marketing 231

OpenTable

JULY 12, 2020

We Shadowed a Restaurant Server for a Full Shift. In the Bay Area, Madeline Wells follows Jariya Chankham from the start of her shift at Oakland’s Farmhouse Kitchen to closing, detailing all of the masks, temperature checks, sanitizations, and guest monitoring in between. This Is Their New Normal. … Read more.

Server 40

Server Sanitation Article 40

Modern Restaurant Management

APRIL 7, 2021

For example, if a worker was previously a server and suffered an ankle injury, perhaps he or she can complete tasks behind the scenes, like helping take phone or online orders to stay off their feet. The employer should also regularly monitor that the worker doesn't exceed restrictions and progress toward recovery.

Document 155

Document Sanitation Server Scheduling 155

Modern Restaurant Management

FEBRUARY 28, 2023

It is crucial the chef, sommelier, and servers are given the tools and knowledge they need during the onboarding process to perform their job well. But instead of relying on their memory, consider creating short, instructional videos – on food safety, sanitation, inventory, etc.

Communication 198

Communication Scheduling Training Sanitation 198

7 Shifts

SEPTEMBER 20, 2021

Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. From cleaning flat tops to refilling sanitizers, day-to-day can't get lost in the shuffle. For example, a Sanitization checklist may include: Sanitize food prep surfaces ?. POS and phones ?.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

JUNE 8, 2020

Food safety sanitation procedures are more important than ever to combat the novel coronavirus. This may include line cooks standing six feet away from each other, tables moved to proper social distances, diners sitting outdoors only, use of disposable menus and placemats, and/or servers wearing masks. No exceptions!

Information 203

Information Training Sanitation Server 203

EATER

DECEMBER 13, 2021

The pandemic has put an end to spontaneity in so many ways (simply leaving the house calls for double-checking you have a mask and sanitizer on hand), and the feeling is particularly acute when it comes to dining out. Reservations Matter More Now Than Ever. Let Us Repeat: Don’t Be an A **e.

Reservations 114

Reservations Server Sanitation Book 114

Modern Restaurant Management

AUGUST 4, 2020

While some roles will remain the same, new positions around sanitation will likely be required to address not only CDC and State guidelines, but also customers’ concerns around safety in a post-pandemic world. Unemployed servers, bartenders and hosts will apply for multiple roles, testing the limits of hiring manager’s capacity.

Sanitation 204

Sanitation Server Accounting Information 204

The Restaurant Times

DECEMBER 28, 2021

Install sanitizing stations and keep a stock of adequate hand washing supplies. Ensure that your staff sanitizes their hands at regular intervals, including before and after serving or interacting with their customers. The servers confirm the order at the table after a customer places their order and registers their contact number.

Training 52

Training Sanitation POS Systems Communication 52

7 Shifts

JULY 29, 2020

Want to know how to interview a restaurant manager, server, or cook remotely? Keep servers-in-training safe by conducting one-on-one shadowing trainings and asking trainees to maintain 6 feet/2 meters of distance between themselves, their trainers, and customers.

Training 117

Training Server Scheduling Accounting 117

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. As restaurants prepare to re-open safely, guests are demanding new standards for dining interaction and sanitation. Staying nimble given the fluid environment.

Front of House 209

Front of House Back of House Sanitation Information 209

The Restaurant Times

SEPTEMBER 11, 2020

Sanitization Stations. As hand-washing and sanitizing are key prevention factors for the COVID-19, hands-free handwashing stations must become a norm for every restaurant. It may be beneficial to set up sanitizing stations throughout the dining space, particularly at the entrance, to avoid patrons going to the restrooms to wash hands.

Sanitation 59

Sanitation Server Guest Services Communication 59

EATER

JANUARY 28, 2021

The menu is QR-coded, and a masked and gloved server enters the room and takes the party’s entire order in one go. In many hotel private dining programs, servers only enter rooms to take orders and then leave the meals on a cart parked just outside the suite. Paramount to the concept’s success is employee safety.

Server 134

Server Sanitation Definition Reservations 134

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Tables separated further apart (this will vary based on federal, state and local guidelines). and BOH (including cooks, chefs, etc.). Heaters and proper lighting help as well.

Budgeting 204

Budgeting Scheduling Sanitation Server 204

EATER

AUGUST 3, 2020

The suit accuses the companies of neglecting to sanitize spaces, alert workers, or ask them to quarantine when colleagues test positive for COVID-19. We have team members dedicated to regularly wiping down and sanitizing common areas.”. The marquee at Harrah’s Las Vegas displays a “Welcome Back” message after reopening on June 4.

Sanitation 111

Sanitation Server Accounting Information 111

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means.

Training 189

Training Sanitation Document Server 189

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means.

Training 162

Training Sanitation Document Server 162

7 Shifts

AUGUST 19, 2020

Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Customer service is arguably the most important aspect of your restaurant, and your server training manual sets the standard of service your staff will provide.

Training 148

Training POS Systems Communication Document 148

Modern Restaurant Management

MARCH 10, 2021

For example, you might remind your BOH routine responsibilities like sanitation or other prep work. They arrive, sit down, place their drink orders with a server, and their food comes out at the same time. In addition to these features, look for a KDS that provides data analytics. Conclusion.

Back of House 190

Back of House Front of House Information Reservations 190

EATER

JULY 22, 2020

Closing dining rooms once cost a lot of money, but closing twice could be even worse At Twisted Soul Cookhouse and Pours in Atlanta, masked servers whisk plates draped in plastic to socially distanced tables separated by plastic screens, all beneath the hum of a ventilation system upgraded with UV filtration. Courtesy of Popina.

Sanitation 116

Sanitation Server 116

The Restaurant Times

NOVEMBER 4, 2021

Sanitation And Safety . Sanitation is an important element of keeping your food service operation healthy and safe. It is where foods are plated and handed off to servers to distribute to guests. Hiring good restaurant staff matters but so does retaining them. Design and safety are inextricably linked. Service Area .

Back of House 98

Back of House Sanitation Accounting Maintenance 98

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. It may not just be as simple as a server or line cook anymore. Safety and sanitation efforts also deserve a callout right now. Determining what roles you actually need to fill.

Training 148

Training Server Scheduling Sanitation 148

EATER

JULY 27, 2023

Otherwise, much of the restoration work has focused on structural or sanitation fixes, with the oft-stated goal being to leave Casa Bonita largely as it was in the fond memories of Coloradans, but improved. For example, it took 27 tries to match the original pink exterior paint job. Parker and Stone can also bank on making $39.99

Events 98

Events Sanitation Pricing Server 98

Modern Restaurant Management

JULY 14, 2020

Bbot works for in-venue dining, delivery or pickup, giving guests more flexibility to order and pay on their smartphones, without the need to touch a printed menu, closely interact with a server, or use a credit card. The Hands-Free Sanitizer features: Foot pedal to activate sanitizer dispensing. No special maintenance required.

Sanitation 164

Sanitation L&D Accounting Marketing 164

Modern Restaurant Management

JANUARY 12, 2022

While mobile ordering continues to gain steam, in certain settings, consumers still prefer human interactions: 65 percent prefer to order directly from a server when dining in, while 18 percent would like to order from their mobile device. Restaurant Workers Say Sanitation Is Important for their Satisfaction. Key Takeaways.

Server 216

Server Pricing Marketing Download 216