eHotelier

MARCH 29, 2023

In her new role, Findlay will oversee all daily hotel operations at PACIFIC 19 Kona, spanning from guest relations and housekeeping to revenue management and marketing. PACIFIC 19 Kona, a new design-forward boutique hotel, is pleased to announce the appointment of Katharina Findlay as General Manager.

Housekeeping 130

Housekeeping Reservations Marketing 130

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors.   Efficiently manage end-to-end process: There is no need for a team to manage reservations coming via the booking engine.

Front Desk Operations 130

Front Desk Operations Property Management Book Reservations 130

Hotelogix

APRIL 22, 2024

  Boost bookings with hotel data The reservation process is rich with opportunities to gather insights about your guests, which can significantly refine how you manage bookings and distribute your services. Initially, identifying your most effective channel is crucial.

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

Hotelogix

JANUARY 27, 2023

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Housekeeping Reservations Property Management Book 163

Hotelogix

FEBRUARY 22, 2024

It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want.    Read Also: Important KPIs to Measure Hotel Performance 2.

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

InnQuest

SEPTEMBER 5, 2023

Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Proper maintenance is crucial for guest services and reservations. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Revenue Hub

APRIL 11, 2024

Consolidating data into a centralized database, including guest information, reservations, billing details, housekeeping status, and more, a strong PMS integrates various functions, ensuring data is accessible across departments and updated in real-time.

Housekeeping 89

Housekeeping Article Information Reservations 89

InnQuest

MARCH 3, 2023

This can include anything from housekeeping services to restaurant reservations. Additionally, the software can send automated emails or text messages to guests, such as confirmation of their room reservation or updates on their stay.

Communication 218

Communication Reservations Housekeeping Property Management 218

Modern Restaurant Management

MARCH 25, 2022

Book Reservations, Join Waiting List. As new technology advances and customers are able to book reservations and join your waiting list online, make their life easier by providing them with a QR code to point them in the right direction. Housekeeping Details. Having the offer on their phone will make redemption a breeze.

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Housekeeping Customer Service Reservations Marketing 216

Hotelogix

DECEMBER 25, 2023

It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel.

Book 148

Book Reservations Housekeeping Property Management 148

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotel Owner

SEPTEMBER 4, 2023

The course is aimed at staff members across a hotel property, including reservations, sales and marketing, housekeeping, security, F&B and concierge, to help improve inclusivity from a guest perspective.

Training 105

Training Concierge Housekeeping Reservations 105

Serviced Apartments

DECEMBER 28, 2023

Onsite amenities include a shop called The Pantry, communal areas such as The Den and lobby, a fitness centre, golf simulator, and complimentary meeting rooms available upon reservation. It joins Staybridge Suites Bangkok Thonglo as the second hotel in the city.

Housekeeping 52

Housekeeping Reservations Events 52

Hotelogix

FEBRUARY 13, 2024

Here are some operational challenges large hotel management faces without the right solution Front desk and reservations The front desk sets the tone for a guest's experience. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

Larry Mogelonsky

DECEMBER 4, 2023

A pivot point for example here is that daily housekeeping with turndown service is a must. Have we offered dinner reservations or looked at other guest needs? Stay: Is daily housekeeping in sync with the guest’s schedule? How have you made the daily housekeeping turndown service unique to the property?

Housekeeping 100

Housekeeping Pricing Scheduling Reservations 100

InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests. Digital check-in kiosks. Digital folders. Smart room technology.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Hotel Business

MARCH 14, 2024

Maestro PMS is developing an AI-driven chatbot that can streamline the booking process by providing instant responses to inquiries, assisting with reservations and addressing customer concerns in real-time, thus enhancing efficiency and reducing operational costs,” Dehan said. “We

Concierge 59

Concierge Housekeeping Book Pricing 59

Revenue Hub

FEBRUARY 15, 2024

Integrate Your OTAs With Your PMS Your PMS (property management system) is the command center of your hotel and handles everything from reservations to accounting to housekeeping. Responsive design allows your website to optimize itself for the device it’s being viewed on.

Book 93

Book Housekeeping Article Reservations 93

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions.

Reservations 136

Reservations Housekeeping Property Management Book 136

Revenue Hub

NOVEMBER 23, 2022

Between online chatbots that can answer basic hotel questions to AI that can take over reservations at your call center, integrating Artificial Intelligence (AI) into your hotel or casino operations can streamline operational efficiencies and cut down on costs, which comes at a crucial time for hospitality.

Reservations 93

Reservations Book Training Housekeeping 93

SiteMinder

MARCH 13, 2024

However, unique channels like Airbnb, Mr and Mrs Smith , or Lastminute.com can also provide strong reservation and revenue opportunities. Best hotel reservation app Determining the best hotel reservation app depends on how you define it, because it will mean different things to travellers and hotels.

Book 78

Book Reservations Blog Housekeeping 78

Revenue Hub

OCTOBER 17, 2022

Essentially, it is a formula used to calculate the time between a guest confirming a reservation at your hotel, and their arrival date. You just need to calculate the number of days between a guest making a reservation and their actual check-in date. A longer lead time can help you anticipate revenues and optimise resource costs.

Reservations 89

Reservations Pricing Book Housekeeping 89

Revenue Hub

MAY 26, 2023

Offer personalized packages Give them different options to contact the hotel staff Let them decide when they need housekeeping 10+ guest service ideas to improve their experience. Send out booking confirmation instantly A booking confirmation email informs guests that their reservation has been accepted.

Housekeeping 90

Housekeeping Reservations Communication Article 90

SiteMinder

OCTOBER 11, 2022

Reservations agent. Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests. Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. Room attendant or housekeeper.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

AHLEI

NOVEMBER 30, 2022

Module 2: Reservations. Module 4: Housekeeping. Each online module includes knowledge checks, quizzes and interactive self-assessments. A certificate is awarded upon completion of the course. Module 1: Rooms. Module 3: Front Desk. Module 5: Safety & Security. Module 6: Facilities. Module 7: Food and Beverage.

Training 96

Training Training & Development Housekeeping Hospitality Management 96

Revenue Hub

DECEMBER 12, 2022

Make a reservation at your property or have a friend do so for you, so you can check the kind of service you receive and make suggestions for improvement. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. Not only that, but you can also reward a job well done.

Housekeeping 81

Housekeeping Training Reservations Sanitation 81

Larry Mogelonsky

OCTOBER 25, 2023

Reservations for the Barbie Afternoon Tea are also very popular, to the point that we needed to increase our order for pink tableware. How much extra work does it take housekeeping staff to maintain? The housekeeping staff is very excited to be part of making this new hotel offer come to life.

Housekeeping 100

Housekeeping Concierge Catering Reservations 100

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. This can sometimes involve assisting the concierge in making reservations.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

Revenue Hub

SEPTEMBER 27, 2023

The original transaction covers the real estate and operational costs of the room reservation. Any room product that can be sold over the original reservation is nearly 100% profit. But when it comes to upselling, that cost becomes zero. Paid, guaranteed stay extensions have proven to be very popular, especially for business travelers.

Reservations 94

Reservations Guest Satisfaction Housekeeping Article 94

EATER

JANUARY 8, 2024

For most of the 20th century, the magazine Good Housekeeping was a key arbiter of dinner party taste, a tradition that dates back to 1905, when the magazine published The Good Housekeeping Hostess , a compendium of hosting tips, dinner party theme ideas, and strict rules for entertaining.

Housekeeping 127

Housekeeping Book Magazine Reservations 127

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Holistic Approach: I ntegrating user-friendly and easy-to-use systems that cater to all aspects of the business is where hotel owners win.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Revenue Hub

OCTOBER 25, 2022

Make sure packages and/or discounts are set up correctly in your reservation system and that front desk and housekeeping staff know about any special prep for package bookings. Your frontline staff will be the ones dealing with the increased volume, so they definitely need to know what’s happening. Make It Unique.

Book 84

Book Housekeeping Article Definition 84

Hotel Business

SEPTEMBER 12, 2023

The resort, opening its doors later this year, is now accepting reservations. Guests can take advantage of the quick and easy mobile check-in and checkout, in addition to the mobile room key and guest app that can handle requests such as housekeeping, valet car service, onsite reservations, food hall takeout and more.

Concierge 64

Concierge Housekeeping Reservations Events 64

MEWS

JANUARY 16, 2023

Similarly, the best thing about hostels is that you can usually find a bed (oftentimes hostels even reserve some beds for walk-ins). In terms of Airbnb and Hotels, this may not always be the case because some Airbnb hosts don’t have immediate reservations available, so you have to wait for your reservation to be confirmed.

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Budgeting Reservations Book Housekeeping 130