Sat.Nov 07, 2020 - Fri.Nov 13, 2020

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Tough Talk: What Restaurants Need to Know and How General Counsel Can Help

Modern Restaurant Management

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? Challenging, but not impossible. As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

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The True Cost of Keeping a Restaurant Open During a Pandemic

EATER

Pim Techamuanvivit | Nahm. San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 years. In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Strategic onboarding is critical to battling costly and disruptive employee turnover.

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The Most Effective Email Marketing Subject Lines for Restaurants

Restaurant Engine

Test your subject lines to find a clear winner. According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. This means email marketing for your restaurant is more important than ever. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Four Reasons to Consider a Virtual Kitchen Now

Modern Restaurant Management

The devastating effects of restaurants during COVID-19 cannot be understated. According to recent data published by Yelp , 26,000 restaurants have permanently closed due to COVID-19. Here in Colorado alone, 62 percent of Colorado restaurants say they will be forced to consider closing permanently in the next six months under current or worsened conditions, according to the Colorado Restaurant Association.

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Davidson Hotels & Resorts adds two locations to management portfolio

Hotel Management Network

Davidson Hotels & Resorts has added two new hotels located in Miami, Florida, to its management portfolio. The post Davidson Hotels & Resorts adds two locations to management portfolio appeared first on Hotel Management Network.

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Guest Journey Mapping to enhance customer experience

eHotel Management

, Guest Journey Mapping to enhance customer experience. Customer loyalty leads to better profitability since It is cheaper to sell existing customers compare to finding new customers. You can build better loyalty by enhancing the customer experience. Guest Journey mapping is one tool to achieve customer experience . Online Hotel Management Courses and Training.

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What Restaurant Leaders Need to Know About Their Non-Desk Workers 

Modern Restaurant Management

While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. In the workforce, these workers are considered “non-desk employees” – those who don’t sit in front of a computer to do their job, don’t have corporate emails, and often have a different set of needs, values and work patterns than their desk-based counterparts.

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McDonald’s Is Seriously Naming Its Plant-Based Burger ‘McPlant’

EATER

The only place you can get the McPlant | Shutterstock. And it’s taking yet another crack at the chicken sandwich In a conference call today, McDonald’s announced its own plant-based burger, which has been dubbed the “McPlant.” The burger is created “by McDonald’s and for McDonald’s,” International President Ian Borden said. The McPlant will be added to menus in 2021.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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IHG announces construction update on first Atwell Suites hotel in Miami

Hotel Management Network

Global company IHG Hotels & Resorts has provided construction update on its first Atwell Suites hotel in Miami. The post IHG announces construction update on first Atwell Suites hotel in Miami appeared first on Hotel Management Network.

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A Comprehensive Checklist for Saudi Restaurants on Creating an Effective Restaurant Staff Training Manual

The Restaurant Times

The restaurant industry is a labor-intensive industry. No matter how many innovations come about, the need for staff still remains, both at the front end and the back end. Therefore, the importance of training and a comprehensive restaurant staff training manual cannot be understated. A high standard of service can only be set through defining and following prescribed guidelines rigorously, which can be achieved with a staff training manual.

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How Restaurants Can Navigate the PPP Loan Forgiveness Program

Modern Restaurant Management

With 50,000 restaurants receiving PPP loans of $150,000 or more keeping thousands of restaurants and restaurant workers afloat, it’s time to find out about the PPP Loan Forgiveness Program. Because that is how it was designed. In April 2020, Congress implemented the PPP program offering businesses forgivable loans to cover costs associated with payroll or certain other operating costs, like mortgage payments or utilities, for a period of 24 weeks (the covered period).

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Everything You Need to Know About Costa Rican Food

EATER

A dish from manos en la masa in San José, Costa Rica | Courtesy of Hulu. Abundant farmland, seas, and jungles, plus a stunning mix of cultural influences, have made Costa Rica a Latin American food destination Costa Rica is one of the few countries on earth where someone can spend an entire week and leave without having any real sense of the local cuisine.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Four Questions to Consider Before Opening an Outdoor Seating Space

Modern Restaurant Management

With the recent influx of cold weather throughout most of the Northeast, businesses have been able to continue attracting patrons through a shift to outdoor operations. While this cold trend has already hit some of the country, it’s right around the corner for others, and imperative for all to keep top of mind. Whether a restaurant, bar, food market, or similar establishment, creating outdoor seating has allowed many businesses to remain afloat throughout COVID and will be crucial for the

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The Vegan Revolution: Celebrities Behind Vegan Brands

Modern Restaurant Management

What was once a relatively niche diet has certainly transformed into a cultural staple over the last few years. Veganism was once viewed as fringe movement, with vegans having to visit health food stores to do their grocery shopping. The number of vegans in the UK quadrupled between 2016 and 2018, and last year there were 600,000 recorded vegans. The number is expected to continue rising exponentially, forecasted to make up a quarter of the British population in 2025.

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The Lessons of Making the Donuts (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Robert Rosenberg who served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later.

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Chicago’s Largest Restaurant Group Could Lay Off More Than 1,000 Workers

EATER

Lettuce Entertain You has informed state officials that it may lay off as many as 1,045 workers from 25 of its restaurants in Chicago and its suburbs [link].

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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I Smiled Through Racism and Abuse at My Restaurant Job, Because I Had To

EATER

Female service workers and people of color shouldn’t have to choose between earning a living a putting up with harassment in a service job — and yet they do on a daily basis [link].

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Just Opt Out of Thanksgiving

EATER

Fred Morley/Fox Photos/Getty Images. It’s okay to skip the holiday this year. In fact, I’m treasuring the thought of it. I am someone who is unapologetically enthusiastic about the holiday season. By that I don’t mean The Holidays™ — as both a Jew and a student of history, neither the Christmas Industrial Complex nor the origins of Thanksgiving give me much of a thrill.

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Struggling Portland Restaurateurs Spent Thousands to Prepare for Winter — Now They’re Looking at Empty Seats

EATER

Bracing for a difficult winter, some restaurants went all in on upgrades like heated patios. Starting next week, however, dine-in service is once again banned in Portland [link].

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Cafe Momentum Built a Restaurant to Revolutionize Juvenile Justice in Dallas. Now, It’s Going National.

EATER

The Dallas-based nonprofit is looking to expand to cities across the country with smoked fried chicken and a suite of social services for systems-involved youth [link].

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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What to Eat at Costa Rica’s Dazzling Mercado Central

EATER

Breakfast at Soda Tala: coffee, aguadulce en leche (panela or unprocessed cane sugar in warm milk), a Talapinto with salchichón, and a tortilla con queso. Wander the maze-like aisles of San José’s historic market for gallo pinto, picadillo, and anything else you could ever want When navigating Costa Rica, landmarks are your main guide. Though street and house numbers definitely exist, the country has never fully developed a nationwide address system.

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Mushroom Hunting at the End of the World

EATER

Getty Images. While the rest of the country focused on something other than the forest floor, I started foraging for chanterelles I’d been staring at the ground too long. That’s most of what foraging is, by the way. It’s ignoring the blue sky and the trees to focus your gaze on the dirt. I was walking through cobwebs, surveying the woodland floor for almost an hour, when I finally saw one: a tiny, pale chanterelle mushroom sticking up near the trail’s edge.

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San Francisco Shuts Down All Indoor Dining After 250 Percent Increase in COVID-19 Cases

EATER

Restaurants were originally slated to see an increase in indoor seating capacity this month [link].

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Dr. Fauci Orders From D.C. Restaurants Several Times a Week — but Which Ones, Exactly?

EATER

Eater investigates which dining institutions are currently in the health official’s takeout rotation [link].

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.