eHotelier

OCTOBER 27, 2022

Here are five practical ways to increase hotel newsletter sign-ups, enabling you to build quality relationships, increase patronage, and attract more guests.

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Boutique Hotel News

OCTOBER 28, 2022

UK: Husband and wife Andy Miles and Serena von der Heyde have purchased the Rothay Garth Hotel in Ambleside for £1.175 million. Miles, the owner of Your Place, will take over the property from Simon Clark who has owned the hotel since 2019. Clark refurbished the site and will now retire from the industry. The hotel currently trades as a 15-room bed and breakfast with owners’ accommodation, tennis courts, bowling green, and gardens.

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Catering Marketing 246

Hospitality Magazine

OCTOBER 26, 2022

Adam Hall has returned to Flying Fish for the third time, with the chef taking on the top position at the restaurant located in The Star Sydney. Hall has circled back to where his high-end culinary career began, rejoining the restaurant after recently working as a sous chef at Tristan Rosier’s Arthur in Surry Hills. “Flying Fish has been a mainstay in my career – it was the first fine dining restaurant I worked at when I moved to Sydney 11 years ago,” says the chef.

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Magazine 246

InnQuest

OCTOBER 28, 2022

As is known, the hospitality industry took one of the biggest hits during the COVID-19 pandemic. Unfortunately, most businesses in this sector are still struggling to keep up due to various factors like changing marketing dynamics, rising competition, operational issues, labour shortage, etc. However, one of the biggest factors severely affecting the growth of these businesses is the rising inflation rate.

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Pricing Property Management Definition Information 218

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

OCTOBER 26, 2022

Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality sustainability action plan started from the hotelier's perspective.

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Modern Restaurant Management

OCTOBER 27, 2022

The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. But whether it’s mobile apps, kiosks, tablet-wielding employees, or AI and ML tools, they all rely on QSRs having a sound network infrastructure in place.

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Back of House Communication Information Marketing 197

Hospitality Magazine

OCTOBER 24, 2022

Penfolds Magill Estate Restaurant Sous Chef Robin Wagner has been announced as the winner of this year’s S.Pellegrino Asia-Pacific Young Chef regional final. The chef took home the title in a competition held on 17 October at the Sydney Seafood School where he went head to head with nine other finalists. Each contestant was asked to present their signature dish to a judging panel consisting of Saint Peter’s Josh Niland, Nomad’s Jacqui Challinor and Quay’s Peter Gilmore.

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Presentation Magazine 147

eHotelier

OCTOBER 25, 2022

Now is the time to get your house in order. Review your needs, assess your resources, and communicate your game plan.

Communication 264

Communication 264

Boutique Hotel News

OCTOBER 28, 2022

While not without controversy, Qatar’s hosting of the 2022 FIFA World Cup is a significant milestone on its journey to becoming a premier league tourism destination. IHM’s editorial team reports. Next month’s FIFA Word Cup will be one of the biggest sporting events ever in terms of a global TV audience, and it will also mark a watershed moment in Qatar’s status as a tourist destination.

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Travel and Tourism Book Events Budgeting 130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. QR scams have become particularly prevalent after the onset of the pandemic. While there’s no method that is 100% effective at preventing and eliminating new threats to businesses and their patrons, becoming familiarized with the way scammers

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Information Accounting Download Server 190

MEWS

OCTOBER 27, 2022

Cleanliness is next to godliness, so they say. While we don’t have the authority to make a judgement on that, we can confidently say that cleanliness is vital for the success of your hotel. In fact, 78% of guests say it’s the most important factor in choosing where to stay.

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Housekeeping 130

eHotelier

OCTOBER 24, 2022

Here are the most common steps in the current process and how they emotionally affect the guest.

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Boutique Hotel News

OCTOBER 28, 2022

US: Hutton Brickyards has unveiled Edgewood, a restored historic mansion with 12 guest rooms and suites, managed by Salt Hotels. Salt Hotels launched the leisure retreat Hutton Brickyards in 2021. The second phase of its opening includes the addition of Edgewood, an 1870s mansion which has been redeveloped and restored by MWest Holdings, Kristina Dousharm Architecture, and Kevin O’Shea of Salt Hotels.

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Events 130

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021. Yelp found that food businesses are seeing one of the largest increases of inflationary experiences compared to Q3 2021, followed by restaurants.

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Budgeting Pricing Magazine Marketing 183

Cruise Hive

OCTOBER 25, 2022

Carnival Cruise Line drops requirements for almost all sailings, making it even easier for passengers to take a vacation. The post Carnival Cruise Line Drops All Protocols for Most Sailings appeared first on Cruise Hive.

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eHotelier

OCTOBER 23, 2022

Visiting a hotel and enjoying a uniquely immersive experience without ever actually physically being there? Attending an exclusive VIP event without leaving the comfort of your own home? The metaverse opens doors that we still have trouble fully conceiving, and its potential link with daily hospitality business remains a mystery for the vast majority of hoteliers.

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Events 188

Boutique Hotel News

OCTOBER 28, 2022

Worldwide: The Sustainable Hospitality Alliance (SHA) has improved its Hotel Carbon Measurement Initiative (HCMI) based on user feedback and work by Cornell University’s Center for Hospitality Research. The updated version of the HCMI aligns with the latest Greenhouse Gas (GHG) Protocol guidance with the support of Greenview, an energy maintenance and service company. .

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Travel and Tourism Maintenance 130

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. In fact, credit card processing fees rank as the third highest cost of doing business behind the cost of food and labor. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive.

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POS Systems Accounting Reservations Pricing 180

Hotel Owner

OCTOBER 24, 2022

Global Asset Solutions has launched an online training course with external accreditation which will aim to support the growing demand for hotel asset management. The course will reportedly target aspiring asset managers who are already working elsewhere in the sector, as well as students and new entrants. According to Global Asset Solutions, the certificate is tailored towards hotel owners, bankers, investors, lenders, operators, students and “anyone involved in hotel real estate who wants to u

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Budgeting Training Information Marketing 136

eHotelier

OCTOBER 23, 2022

The government of Saudi Arabia has been instrumental in the recovery of the Global Travel & Tourism sector following two years of crisis.

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Boutique Hotel News

OCTOBER 27, 2022

UK: IHM, in partnership with AHV Associates and H+G, hosted a hotels and hospitality Urban Living Insights event at the House of Lords yesterday. . The focus of the event, Sailing through the storm, involved six short presentations providing a state-of-the-market snapshot of debt finance, equity investor sentiment, valuations, operations, brand, and the distribution landscape.

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Events Marketing Scheduling Catering 130

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Modern Restaurant Management

OCTOBER 26, 2022

"The Menu" hits the screens next month and chefs are already dishing about the black comedy focused on fine-dining. Here are what some shared with us. Chef Jason Herandez – Corporate Director of Food & Beverage at Encore Resort at Reunion (Orlando, FL). "After watching the trailer I could say that I am very excited to see the movie.

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Pricing Definition Presentation 177

Lodging Magazine

OCTOBER 25, 2022

ATLANTA—IHG Hotels & Resorts announced the signing of its newest Vignette Collection hotel in Mexico’s Yucatan Peninsula. The signing of El Gran Encomendero marks the first for IHG’s Luxury & Lifestyle Collection brand in both Mexico and the Americas region and builds upon the momentum from previous signings across Asia, Europe, and Australia following the brand’s August 2021 launch.

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Scheduling Magazine 121

eHotelier

OCTOBER 25, 2022

“We are thrilled to bring The Ritz-Carlton brand to Melbourne,” Antony Page, GM, The Ritz-Carlton, Melbourne said.

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Hotel Owner

OCTOBER 28, 2022

What is the history of Aimbridge Hospitality? . Aimbridge Hospitality operated just eight properties when it was founded in 2003, and now our managed portfolio includes more than 1,500 properties in 50 states and over 20 countries. As a trusted operator of over 80 lodging brands and distinctive luxury and lifestyle assets, we leverage our scale and operational excellence to deliver results for hotel owners and offer unparalleled opportunities for our team around the globe. .

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Training Marketing 119

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.