Sat.Feb 15, 2020 - Fri.Feb 21, 2020

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Effectively Targeting and Marketing to Gen Z

Modern Restaurant Management

This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. And wow, does this young generation have some incredible spending power!

Marketing 209
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What can we learn from "Waitmares"?

7 Shifts

According to the American Academy of Sleep Medicine, 50-85% of adults have nightmares from time to time. What’s behind these sleep-disturbing dreams? Anxiety and stress are the usual suspects. With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives.

Server 158
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What are bed bugs and how to get rid of them

Omland Hospitality

Listen to the audio version of this post In this post, we will teach you what are bed bugs, how to get rid of them and preventive actions you may take to avoid future problems again. This is a real and big problem across all types of facilities in Canada and US, whether it is a shelter, hotel or university dorm, therefore, it has to be handled carefully.

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Mismanaging Your Social Channels Could Be Hurting Your Hotel

Blue Magnet Interactive

It is vital to keep your social media accounts healthy to ensure maximum visibility as well as drive revenue for your hotel. When a channel is mismanaged, it not only hurts your brand, but can also deter guests from booking. Imagine you are planning a vacation to the beach. You have chosen a few hotels, but when you look at one of their Facebook Pages, you see negative reviews that have gone unanswered, low quality pictures of the hotel, and the most “recent” post is dated several months ago.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Restaurants: The New Battlefield for Customer Experience

Modern Restaurant Management

You get home from a long day at work, don't feel like cooking and want to treat yourself to some great food. Until recently, you probably settled for mediocre pizza or Chinese. But with the rise of services like DoorDash, GrubHub and Caviar, good food — some of it from Michelin-starred chefs — is only a click away. Home meal kits have surged in popularity, with sales expected to double over the next five years , and grocery stores like Whole Foods are selling higher quality prepa

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[Study] Restaurant Labor Management Trends & Stats for 2020

7 Shifts

The restaurant landscape is constantly changing, with new technologies revolutionizing the industry from the inside out—from operations management, to labor optimization, to guest experiences. Opening a restaurant—and keeping it open—poses a bigger challenge than ever in an industry flooded with technology, labor laws, and ever-changing consumer demands.

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Five Ways to Use Instagram Stories to Grab Attention for Events

Modern Restaurant Management

Event management companies must always be on the lookout for ways to promote their events and increase brand recognition within their audience. And today, social media needs to be at the very centre of any comprehensive strategy – the majority of audiences hang out on social media, and platforms such as Instagram provide the perfect opportunity to raise awareness about your event and drive attendance.

Events 189
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Redefining ‘Dine and Dash’ and Review Hub

Modern Restaurant Management

This edition of MRM News Bites features Toast, Yelp, Aramark, Clover and Fiserv, OpenTable, Tripadvisor, Rich Products, Taffer’s Tavern, Dinova, DeliverThat, ParTech, SpotOn and TouchBistro. Toast Secures $400M Funding. Toast secured a $400M Series F funding round led by Bessemer Venture Partners, TPG, Greenoaks Capital, and Tiger Global Management with participation from Durable Capital Partners LP, TCV, funds and accounts advised by T.

Catering 153
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery.

Catering 216
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Make Your Restaurant a Social Media Hotspot

Modern Restaurant Management

Love it or hate it, Instagram is affecting your business. With more than one billion accounts worldwide, it is time to accept that it is not going away soon; therefore it is time to embrace it. The best part is that, when used correctly, your customers will start to do the work for you by liking, tagging, and interacting with your account. In talking to restaurants who have a strong social media presence, we see how interacting with guests and prospects can really give restaurants a competitive

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Responding to the Growing Age-Gap in the Workplace

Modern Restaurant Management

The U.S. workforce continues to expand, and an interesting phenomenon is occurring as a result – the workforce also is getting older. According to Labor Department statistics, approximately half of all employment gains in 2018 were from Americans ages 55 and older. The Bureau of Labor Statistics estimates that, by 2024, 25 percent of the U.S. workforce will be workers over the age of 55, and a third of those workers will be older than 65.

Training 171
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Event Planning: Step by Step Guide & Checklist (Infographic)

Modern Restaurant Management

Hosting an event is one of the most effective ways of gaining new customers, increasing brand awareness and gaining invaluable feedback on your business. The main priority of your event should always be customer satisfaction – this is a great way to establish new partnerships and loyal customers, so why waste that opportunity? If you’re in charge of planning an upcoming event, there’s lots for you to think about and the only way to succeed is through thorough planning.

Events 188
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MRM Franchise Feed: Sandwiches Up North and Taco John’s Gets Aggressive

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Allen Named CEO at Checkers & Rally's. Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020.

Marketing 123
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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MRM People & Places: Maki Madness and Pancakes for Life

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The James Beard Foundation and VISIT PHILADELPHIA ® announced that together, the organizations will reveal the 2020 James Beard Awards nominees at a live press conference in Philadelphia on Wednesday, March 25 in partnership with Constellation Culi