Thu.Apr 27, 2023

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Top 5 most in-demand soft skills of 2023

eHotelier

Employers value skills over experience. By paying attention to in-demand soft skills, you can be sure to remain in-demand among employers.

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UKH urges local authorities to support hospitality ahead of elections

Hotel Owner

Ahead of the local elections, UKHospitality is urging local authorities to back the hospitality sector, which is capable of delivering economic growth, drive employment and revive communities. In its local elections manifesto, which has been sent to council leaders, local authority CEOs and candidates across the country, UKHospitality sets out how the decisions of local authorities are crucial to the survival of businesses.

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Rosewood Hotels and Resorts to debut in the Maldives with Rosewood Ranfaru

eHotelier

One of the most coveted island destinations on the planet, the Maldives are considered by many to be the ultimate luxury wanderlust experience. This picturesque archipelago boasts bright white sands, warm calm waters and a standard of hospitality that is second to none.

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The 24 Essential Restaurants in Ottawa

EATER

Bagels at Ottawa Bagelshop. | Liliana Piazza Where to find wood-fired sourdough bagels, egg rolls that fueled an NHL rivalry, braised pork belly at the city’s coolest hangout, romantic dinners at an idyllic forest hideaway, and more of Ottawa’s best food At some point Ottawa was slapped with an inaccurate label: “The city that fun forgot.” To be fair, the country’s capital and bureaucratic hub doesn’t call to mind the late-night clubbing you’ll find in Montreal or Toronto.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The MAINE launches in IBIZA this summer

eHotelier

This summer, Ibiza will see the arrival of The MAINE’s newest international location; introducing MAINE Ibiza. Opening at the beginning of June 2023, the new restaurant takes over a carefully restored 18th-century finca by the small church of Sant Francesc de S’Estany, a short drive from Ibiza Town. Ibiza’s newest hot spot, MAINE Ibiza will feature 200-cover alfresco dining split across two levels, offering a locally inspired menu, magnificent mixology, and a thoughtfully crafted entertainment p

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QUO appoints Healthcare Expert Ruben Toral to expand into Asia’s thriving healthcare

eHotelier

QUO, a branding agency specialising in hospitality and tourism with offices in Bangkok, Ho Chi Minh City and Singapore is expanding into the healthcare and wellness sector and has appointed industry veteran Ruben Toral as its new Director of Healthcare + Wellness.

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Bed Bug Prevention: The Best Defense Against Bed Bug Litigation

Hotel Business

Bed bug lawsuits pose incredibly high risks to a hotel’s reputation and bottom line. Although suing hotels for bed bugs is not a new phenomenon, the rise of “boutique” bed bug attorneys and class-action lawsuits creates a higher threat level to hotels than ever before. Hotels face significant legal liability if they do not take proper precautions, including a requirement to expeditiously remediate the problem.

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Chef Greg Marchand to launch flagship Frenchie Biarritz at soon-to-open Le Regina Experimental

eHotelier

Opening its doors in summer 2023, the warmer season sees Chef Greg Marchand join forces once again with the dynamic Experimental Group to bring the latest iteration of his game-changing restaurant, Frenchie, to the latest property in the collection, Le Regina Experimental, Biarritz. The launch will see Chef Greg introduce his modern brasserie concept to one of France's best-loved resort towns with a menu which tactfully pairs traditional Basque food and culture with Marchand's bistronomic identi

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Locke to open its sixth aparthotel in London

Hotel Owner

Lifestyle aparthotel brand Locke has announced it will open its sixth Locke in London in July 2023, with the brand expanding to the city’s exclusive Kensington and Chelsea neighbourhoods. The aparthotel, spread across eight floors, will comprise 121 apartments, ranging from studios to duplex one-bedroom apartments. The lobby and common areas will be complemented by a coffee shop, bar, restaurant, small stage for live performances, co-working space, meeting room, and garden.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Cendyn announces senior leadership team expansion

eHotelier

Following the appointment of Jack Blaha as CEO, Cendyn announces the appointment of a Chief Financial Officer, Chief Legal Officer, Chief Operations Officer, Chief Product Officer and the promotion of long-standing Chief Marketing Officer to President & Chief Marketing Officer

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Calculated Growth: Choice Hotels Annual Convention Showcases Momentum and Expansion Plans

Lodging Magazine

This week, Choice Hotels International is hosting its 67th Annual Convention at Mandalay Bay Resort & Casino, Las Vegas, bringing together more than 6,000 hotel owners, general managers, vendors, and Choice associates. LODGING was on hand to gather insights from Choice leadership on the company’s strong growth and performance across its many brands, which inspired the convention’s “unstoppable” theme.

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U.S. Hotel Construction pipeline increases in all project stages year-over-year

eHotelier

In the latest United States Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report that construction pipeline projects in the U.S. continue to increase, standing at 5,545 projects/658,207 rooms at the close of Q1 2023. Up 9% by both projects and rooms year-over-year (YOY); project totals at Q1 ‘23 are just 338 projects, or 5.7%, behind the all-time high of 5,883 projects recorded in Q2 2008.

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Hilton and HotelKey Create New Cloud-based Property Engagement Platform

Lodging Magazine

MCLEAN, Virginia—It’s 3 p.m. on a Monday at Homewood Suites Largo Washington D.C., arguably one of the busiest times for this hotel’s lobby. A guest, having checked in on Sunday, would like to inquire about dinner reservations. They approach the front desk. Although the hotel is at capacity, there is no line. The guest is welcomed personally by a smiling Hilton team member, who has time to ask about their preferences, dining style, and more […] The post Hilton and HotelKey Create New Cloud

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Sé Boutique Hotel is the first in Madeira to digitize guest engagement with SuitePad

eHotelier

The 4-star boutique hotel in the heart of Funchal is set to boost guest communication and increase sales revenue by installing SuitePad in-room tablets.

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World’s most hygienic dispenser system Smart Care+ now with Safe Lock Seal

Hotel Owner

The best dispenser system just got even better. A new Safe Lock Seal in bold magenta now protects the patented membrane technology of ADA Cosmetics’ Smart Care system. Providing visual proof that the dispenser has neither been opened nor manipulated, the seal guarantees the 100% hygienic protection offered by this bestselling design. Unlocking the full power of Smart Care+ In contrast to other dispenser systems such as pumps, Smart Care+ guarantees no dripping, no back contamination, and no we

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Canada hotel occupancy reached five-month high in March

eHotelier

Canada’s hotel occupancy was its highest since October 2022, according to STR‘s March 2023 data.

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Liverpool hotel rates up 200% ahead of Eurovision

Hotel Owner

Hotel rates in Liverpool are up 200% year-on-year for May for four and five star hotels as a result of Eurovision being held there. Research from Hotel Planner found that the majority of rooms left in the city centre are apartments, which are going for between £500 and £900 a night. Tim Hentchel, co-founder and CEO of HotelPlanner, said: “This is an increase of £150 – £300 per night compared to May 2022.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Here’s Another Reason to Look Forward to ‘The Bear’ Season 2

EATER

Bob Odenkirk will appear on The Bear in a guest role, per Variety. | Axelle/Bauer-Griffin via Getty Images Bob Odenkirk is joining the series in a “guest role” When FX’s hit show The Bear returns this June , it’ll do so with Bob Odenkirk on its roster, Variety reports. Not much is known at the moment, apart from the fact that Odenkirk — whose most notable on-screen food industry role was slinging Cinnabon in Better Call Saul — is reportedly joining the show “in a guest role.

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PPHE revenues surpass pre-pandemic levels amid strong UK performance

Hotel Owner

PPHE has seen revenues soar by 115% to £68.8m in Q1, up by 10.2% against pre-pandemic levels in Q1 2019, largely driven by higher rates in the period. The UK and the Netherlands reported “particularly strong” performances, with trading “consistently strong” across leisure, corporate travel and meetings and events. Over the period, the average room rate was £143.7, up by 15.8% against the prior year and 24.5% ahead of 2019 levels.

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Data quality: The foundation for trustworthy AI

SAS

I see the term resilience in a lot of business literature these days. Intuitively, it makes sense. After a pandemic, global supply chain disruptions and resulting economic fragility, executives understandably consider adaptability, durability and how best to operate with a strength of character – all attributes that define resilience. Many [.

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Hotel operators charged peak 2018 season prices in March 2023

Hotel Owner

Hotel operators have continued to outperform the wider hospitality sector as they were able to charge the same room rates as peak season prices in 2018, despite March’s wet weather, according to the RSM Hotel Tracker. The data, which is compiled and produced by Hotstats and analysed by RSM UK, shows average daily rates of occupied rooms increased from £128.94 in February to £135.51 in March.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Matt Wexler joins Excel Group as principal

Hotel Business

Excel Group , a real estate private equity firm focused on acquiring and developing premium-branded limited-service hotels, has appointed Matt Wexler as principal. He has more than two decades of commercial real estate, development and hospitality investment experience. Most recently, he founded Cascadilla Partners, a sponsor and consultancy specializing in hotel assets and non-performing/sub-performing loans across the U.S.

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SynergySuite Wins Gold Stevie® Award for 2023 Company of the Year

Synergy Suite

SynergySuite Wins Gold Stevie® Award for Company of the Year and Bronze Award for Achievement in Organization Recovery in the 2023 American Business Awards® Lehi, UT – April 27, 2023 – SynergySuite, a leading provider of cloud-based restaurant management software, has been named the winner of the Gold Stevie® Award for Company of the Year in the Food & Beverage Medium Category in The 21st Annual American Business Awards®.

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LE: U.S. construction pipeline rises in all project stages

Hotel Business

In the latest United States Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report that construction pipeline projects in the U.S. continue to increase, standing at 5,545 projects/658,207 rooms at the close of Q1 2023. Up 9% by both projects and rooms year-over-year (YOY); project totals at Q1 ‘23 are just 338 projects, or 5.7%, behind the all-time high of 5,883 projects recorded in Q2 2008.

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Uniting Hotels Around Sustainability: Responsible Stay Initiative Gains Support From AHLA Members and Visibility in Washington

Lodging Magazine

April is Earth Month—a perfect time to reflect on the hotel industry’s commitment to protecting the future of our planet by providing a “Responsible Stay” for guests. America’s hotels are implementing sustainability measures and driving the industry toward a more environmentally responsible future through the American Hotel & Lodging Association’s Responsible Stay initiative.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.