Tue.Jul 11, 2023

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Your bartender is your real hotel concierge

eHotelier

The hotel bar is experiencing a revival while guests who are over-satiated by screens are reverting to the ‘old school’ method of asking a real person what they should do or where they should go. There are plenty of ways to make this work for your topline growth.

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Adopt Hotelogix cloud-based multi-property solution and go live quickly

Hotelogix

As per our interactions with hotel groups, it is clear that most of them want to replace their existing on-premises solutions with today’s cloud-based solutions. But then, why is the adoption rate so slow, at least slower than expected?

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10 ways to effectively increase hotel revenue | Mews

MEWS

A question on every hotelier's mind: how to generate more revenue in a hotel. While there's no tried and tested solution, it can be achieved by creating a good promotion plan, tapping into sources of ancillary revenue, upselling, and other marketing strategies.

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IHG Hotels and Resorts to debut leading mainstream brand, Holiday Inn in Bhutan

eHotelier

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with T&K Construction Private Limited for its first Holiday Inn hotel in Bhutan. Featuring 100 keys, Holiday Inn Thimphu is set to open its doors in Q2 2025 and will bring an internationally renowned brand to leisure and business travellers visiting Bhutan.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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QR Code Ordering: Enhancing the Customer Experience and Generating Revenue

Modern Restaurant Management

QR codes have rapidly transformed the traditional restaurant landscape in recent years. Their contactless nature and ease of use earned them an excellent reputation, especially at the height of the COVID-19 pandemic. Customers could find menus online, earn rewards and pay their checks — all with a simple scan. And today, customers still appreciate that convenience.

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Kristen Kish Will Replace Padma Lakshmi as the Host of ‘Top Chef’

EATER

Kristen Kish is joining Tom Colicchio and Gail Simmons for Top Chef Season 21, set in Wisconsin. | David Moir/Bravo via Getty Image It’s a full circle move for Kish, who won “Top Chef” Season 10 in 2013 When Padma Lakshmi announced last month that she was leaving Top Chef , Kristen Kish was considered a top contender to replace her. On Tuesday, Bravo made it official when they announced Kish will be the show’s new host beginning with Season 21, set in Wisconsin.

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Sertifi now accepts ACH with SertifiPay for a comprehensive payments experience

eHotelier

Sertifi, developers of a complete agreements platform used by over 17,500 hospitality, event, and travel companies, today announced the latest release of its proprietary payment processor, SertifiPay. SertifiPay now lets you take advantage of ACH transactions, otherwise known as eChecks, allowing merchants to conveniently and securely capture payments online at a significantly lower cost than credit card fees.

Events 130
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Dorado Beach, A Ritz-carlton Reserve Introduces New Culinary Concept, Flor De Sal

Hospitality Net

Dorado Beach, a Ritz-Carlton Reserve, is proud to announce the opening of Flor de Sal this summer. Situated within the stunning coastal haven of Dorado Beach, Flor de Sal combines the rich traditions of Italian cuisine with a unique emphasis on the flavor profiles of salt.

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Lotte New York Palace’s new Hotel Manager, Jordan Howell

eHotelier

Lotte New York Palace today announces the appointment of Jordan Howell to the position of Hotel Manager. Mr. Howell, who brings a wealth of operational knowledge, as well as many years of experience in the hospitality industry, joined Lotte New York Palace on June 1, 2023. In his role, Jordan will be instrumental in driving service excellence and overseeing the property’s operational areas.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Anantara Desaru Coast Resort & Villas Doubles Down on Sustainability Commitment as Hotel Launches a Number of Pioneering Initiatives

Hospitality Net

As part of its promise to preserve pristine natural environments and conserve resources, Anantara Desaru Coast Resort & Villas has expanded its CSR programme to further align it with the brand’s sustainability ethos. The new initiatives aim to protect the ecosystems, on both land and water, of Desaru Coast – a beautiful coastal area where a dense mangrove forest gives way to a handsome beach of golden sand.

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Marriott International announces release date for second quarter 2023 earnings

eHotelier

Marriott International, Inc. will report second-quarter 2023 earnings results on Tuesday, August 1, 2023, at approximately 7:00 am Eastern Time (ET). The company will hold a conference call for the investment community on Tuesday, August 1, 2023, at 8:30 am ET. Marriott International's President and Chief Executive Officer, Anthony Capuano, as well as Chief Financial Officer and Executive Vice President, Development, Leeny Oberg, will discuss the company's performance.

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155-Key Rosewood Doha Planner for Opening in 2024

Hospitality Net

Situated in two striking towers inspired by the coral reefs found in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 155 exquisite guestrooms and sumptuous suites, 162 serviced apartments for longer-term stays, and 276 residences available for purchase. Opening in 2023, the hotel is set to be one of the city’s most dynamic culinary destinations with a collection of innovative outlets, including a bistro, cigar lounge, specialty Ch

Events 89
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citizenM aims for 100% green building certifications

eHotelier

Award-winning hotel and lifestyle brand citizenM highlights the company’s latest achievements and priorities in its annual ESG report, including its focus on credible ESG data, sustaining high green building standards, rolling out salary transparency projects for employees, and an ambitious decarbonization plan across its global portfolio. Underscoring citizenM’s ongoing commitment to making change for environmentally and socially conscious travelers, the brand cements its position among those “

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Rosewood Munich, opening September 29, 2023, captures the vibrance of the city’s engaging Bavarian culture

Hospitality Net

Rosewood Munich will open in 2023 as the brand’s first property in Germany. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich will be ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center.

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Robert Lowe appointed General Manager of Mandarin Oriental Ritz, Madrid, and Area Vice President Operations

eHotelier

Robert Lowe appointed General Manager of Mandarin Oriental Ritz, Madrid, and Area Vice President Operations - People - Insights

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The Value of Insurance for Restaurants (Podcast)

Modern Restaurant Management

Restaurant ownersmust understand their insurance needs to protect their investment. In this episode of “ The Main Course ” host MRM Executive Editor Barbara Castiglia invited John Cassetta , Sales Manager at CoverWallet — a commercial business insurance company, to provide insights and clarity on the critical topic of insurance for restaurant owners.

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Meyer Jabara Hotels Partners with IMI Agency to Offer Expanded Beverage Program

Hospitality Net

[ Danbury, Conn., July 12, 2023 ] — A proven industry leader in hotel food and beverage operations for more than 45 years, Meyer Jabara Hotels announced a new partnership with IMI Agency to roll out a cutting-edge beverage program at every one of the company’s full-service hotels, and every property equipped with a restaurant, lounge, or banquet hall.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Ballygally Castle completes £100k refurbishment

Hotel Owner

Ballygally Castle, a Hastings Hotels site, has announced the completion of a £100,000 investment programme. The hotel, which is situated on the Causeway Coastal route, unveiled the renovation of Shaw’s Lounge, the addition of a new Seaview Suite, and new carpets from Ulster Carpets throughout the hotel. It has also upgraded the windows in bedrooms and lounge areas to maximise its panoramic views, as well as upgraded the lounge furniture.

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Hotel Equities Announces Enterprise-Wide Digital Tipping Platform

Technology: Lodging Magazine

ATLANTA, Georgia—Hotel Equities announced the enterprise-wide implementation of a digital tipping platform for their associates powered by Grazzy. The initiative aims to enhance the associate and guest experience by providing a convenient, secure, and cashless way for guests to tip. With the Grazzy platform, hotel guests staying at any Hotel Equities hotels can now tip housekeeping, front desk, and other hotel staff directly from their mobile devices, without the need for cash or any additional

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Wyboston Lakes Resort opens new lakeside meetings and events space

Hotel Owner

Wyboston Lakes Resort has launched a new meeting and events space; outdoors beside a lake. Wybotson said Sandpiper Bay, which has seating for up to 200 people, is designed for meetings, team building events or simply socialising with colleagues in a “comfortable, relaxed atmosphere’. Situated just outside the Lakeview Suite of the resort’s Waterfront Hotel, it features covered outdoor seating and five beach huts for meetings.

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Teamwork and Technology: Positioning Sales Staff to Capitalize on the Return of Group Business

Lodging Magazine Operations

While challenges persist, such as labor shortages, new or inexperienced meeting planners, food shortages, cost increases, and shorter booking windows, some travel markets have fully recovered. Restrictions have been lifted in China and the EU, business travelers are back on the road, and the summer of 2023 is expected to be busy as leisure travelers return to vacationing and group business continues its resurgence.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Montigo Resorts officially opens Charlton House in Somerset

Hotel Owner

Montigo Resorts officially opened Charlton House in the market town of Shepton Mallet, in the Mendip District of Somerset on 7 July. The property, which was recently acquired by luxury hospitality group KOP Limited, is a Regency period estate featuring a 28-room country hotel and spa, three restaurants and gardens. The opening ceremony was attended by the Rt Hon James Heappey, minister of state for the armed forces and MP for Wells, Mayor of Wells, Cllr Tanys Pullin, Mayor of Glastonbury, Cllr

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Level Hotels to debut in Hollywood this autumn

Serviced Apartments

US: Extended stay brand Level Hotels & Furnished Suites has revealed its latest property in West Hollywood, California will open this autumn. The luxury extended stay property will offer 36 suites including studios, one and two-bedroom options. Amenities include an outdoor pool and spa, steam and sauna rooms, sports court, an indoor theatre, and a pet run and private dog washroom.

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Sutton Hotel Collection appoints new head of sales

Hotel Owner

The Sutton Hotel Collection has announced the appointment of Kaye Wilson as its new head of sales. Wilson will be responsible for leading the sales team and supporting the collection of three hotels which includes The Castle Hotel in Windsor. She has over 20 years of experience in the sector and was most recently director of sales and marketing at The Bank House Hotel.

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Hotel Moraine Opens On Long Island, NY

Hospitality Net

Hotel Moraine, a new waterfront resort out on the North Fork (the b-side of the Hamptons), has officially opened its doors. From the owners of Croteaux, the country’s only all-rose vineyard, the property is set on three acres along the Long Island Sound.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.