eHotelier

APRIL 20, 2023

It is time to review, question and rethink the entire IT stack to define a new strategy: one that puts the guest, not the property, at the center of everything.

Property Management 264

Property Management 264

Modern Restaurant Management

APRIL 20, 2023

Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.

Back of House 167

Back of House Sanitation Magazine 167

eHotelier

APRIL 20, 2023

The Kimpton Brice - the charming boutique hotel capturing the heartbeat of Savannah’s historic landmark district - proudly announces Jason Gifford as General Manager. In this role, Gifford will be responsible for managing the hotel’s day-to-day success, overseeing all operational aspects of the 145-room hotel including everything from sales and marketing to food and beverage - including its on-site restaurant, Pacci - while maximizing company revenue.

Marketing 130

Marketing 130

MEWS

APRIL 20, 2023

PMS technology is the driving force behind a seamless guest journey. Regardless of size, all properties benefit from a system that simplifies and automates hotel operations. Great PMS technology lets you focus on what matters most: creating an unforgettable guest experience.

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130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

APRIL 20, 2023

Award-winning Santorini hotel Grace Hotel, Auberge Resorts Collection, known for its idyllic location and exceptional service, is excited to announce the appointment of Maria Tsagkarakis as the new general manager of the renowned Greece property. The appointment comes as Auberge Resorts Collection continues its expansion into Europe with the recent addition of Domaine Des Etangs (Massignac, France) and Collegio alla Querce (Florence, Italy - opening 2024).

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eHotelier

APRIL 20, 2023

Surrounded by towering cliffs, turquoise lagoons with coral reefs, and Sumbanese houses with soaring 25-meter-high roofs, Cap Karoso, named for the Karoso beach on which its located, is a retreat where conscious travel, authenticity, and community unite. The resort, which opened last month, brings culinary excellence, contemporary Indonesian art, and modernist buildings together with traditionally styled pavilions, ikat woven textiles, and crafts made locally with age-old techniques.

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Boutique Hotel News

APRIL 20, 2023

Italy: Italian hotel group The ROMEO Collection will open its second project in Rome in October 2023, designed by Iraqi-British architect Zaha Hadid. Housed in a historic palazzo dating back to the late 16th century, the 74-room ROMEO Roma will feature a restaurant, Neapolitan-inspired bistro, an open-air courtyard with indoor and outdoor pools, a rooftop lounge and bar, an international art collection and a wellness centre by Sisley Paris.

Presentation 130

Presentation 130

eHotelier

APRIL 20, 2023

Hyatt Hotels Corporation today announced the official opening of Hyatt Regency Mexico City Insurgentes, offering domestic and international travelers a modern hotel experience in one of Mexico City’s main business districts, Colonia del Valle. The opening marks the sixth Hyatt Regency branded hotel in Mexico and the second in Mexico City, alongside Hyatt Regency Mexico City, further demonstrating Hyatt’s intentional strategy for growing its brands in the region.

Events 130

Events 130

Hotel Business

APRIL 20, 2023

Hoteliers zealously seek to protect their reputations from negative social media reviews, adverse local news coverage and damning word of mouth. Bed bug infestations can be particularly damaging to a hotel’s reputation because both business and leisure travelers rely on online sources when booking trips. If a guest sues your property, your local news outlet will likely publish your hotel’s name and highlight the corresponding legal complaint as soon as possible.

Housekeeping 111

Housekeeping Sanitation Information Book 111

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

APRIL 20, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, introduces Vignette Collection to the UK with the signing of The Halyard at Ropewalks Liverpool, Vignette Collection in partnership with Molo Hotels.

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Serviced Apartments

APRIL 20, 2023

UK: The shortlisted entries for the 2023 Serviced Apartment Awards have been announced, in advance of the awards ceremony on May 18th in London. The shortlists have been chosen by an independent panel of expert judges which includes travel buyers, consultants, investors, designers, journalists and architects. These are in addition to the Readers Choice award categories – Rising Star, Industry Inspiration and Travel Buyer of the Year – which will be decided by an online poll of Serviced Apartment

Marketing 105

Marketing 105

eHotelier

APRIL 20, 2023

Radisson Hotel Group kicked off 2023 with the signing and opening of several landmark properties as it continues its ambitious growth and development plan with the expansion of nine diverse brands spanning from economy to premium luxury lifestyle brands across EMEA and APAC.

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Hotel Owner

APRIL 20, 2023

Brama, Bromley’s newest and only boutique hotel, has announced it will be welcoming guests just in time for summer. The hotel will have 23 rooms that combine convenience and comfort, drawing inspiration from its surroundings to create an experience that welcomes guests into the community. Brama is part of the major renovation of Bromley Old Town Hall following its addition to the Heritage at Risk register in 2009, bringing a new lease of life to the historical building and surrounding area.

Training 105

Training 105

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Business

APRIL 20, 2023

Best Western Hotels & Resorts has opened the Best Western Iowa/Lake Charles East in Iowa, LA. The fully renovated hotel, consisting of 61 guestrooms and suites, just completed a $3-million full renovation, which includes new guestrooms and public spaces. Each guestroom and suite features spacious accommodations and a large flat-screen television, mini fridge, microwave and coffee and tea maker.

Events 105

Events 105

Hotel Owner

APRIL 20, 2023

IHG Hotels and Resorts has introduced its Vignette Collection to the UK with the signing of The Halyard at Ropewalks Liverpool, in partnership with Molo Hotels. Vignette Collection is the group’s first collection brand and is a “family of one-of-a-kind properties” in urban and resort locations. The Halyard at Ropewalks Liverpool, Vignette Collection will open later this year under a franchise agreement with Molo Hotels and will be operated by Lighthouse Hotel Management.

Marketing 105

Marketing 105

Hospitality Net

APRIL 20, 2023

IHG Hotels & Resorts, one of the world’s leading hospitality companies, introduces Vignette Collection to the UK with the signing of The Halyard at Ropewalks Liverpool, Vignette Collection in partnership with Molo Hotels.

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Hotel Owner

APRIL 20, 2023

Manchester City FC has announced plans to build a hotel at its Etihad Stadium as part of a £300m investment into the stadium and its surrounding areas. Little is known about the full plans for the hotel but it has been confirmed that it would include 400 bedrooms. The club hopes the hotel will attract customers from the 23,500-capacity Co-op Live Arena, which is currently being built next to the stadium.

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105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Business

APRIL 20, 2023

On-demand wellness marketplace Soothe has launched its new business-to-business (B2B) partner platform designed for the hospitality industry. The platform makes it possible for spa or non-spa hotels, clubs and premium residential properties to provide on-demand spa services such as massages, facials, nails and lash applications. For 10 years, Soothe has provided on-demand spa services directly to homes worldwide by connecting its community of licensed professional providers with customers seekin

Concierge 103

Concierge Book 103

Hotel Owner

APRIL 20, 2023

Cameron House has appointed Allan Wilson to the role of general manager as it celebrates its 200th anniversary this year. Wilson joins Cameron House from his previous position as hotel manager at IHG Voco Grand Central Hotel, Glasgow, where he was responsible for overseeing all operational departments. He was also involved in the re-opening and re-launching of the hotel as a Voco brand.

Front of House 105

Front of House 105

Hotel Business

APRIL 20, 2023

Adventurous Journeys (AJ) Capital Partners has acquired a property in downtown Austin which will be home to the forthcoming Graduate Austin, part of the Graduate Hotels collection. The property is located in the downtown area, about a mile from the University of Texas at Austin campus and Texas Capitol Mall. Upon completion, the 18-story hotel is expected to open in 2025.

Events 98

Events 98

Hotel Owner

APRIL 20, 2023

Roomzzz Aparthotels is launching its first Scottish location in St James Quarter, Edinburgh, with the official opening date set for 19 May. Roomzzz Aparthotels, which provides guests with a “home from home” experience, offers 74 spacious serviced apartments that are fully equipped with all the amenities including a 24-hour reception, free Wi-Fi, fully equipped kitchens, and a ‘Grab and Go’ breakfast with ‘Bean to Cup’ coffee, among many more.

Catering 104

Catering Marketing 104

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

APRIL 20, 2023

Situated midway between Boston and Portland, picturesque Portsmouth features a waterfront downtown with a growing hotel market. This article serves as a primer on the market’s history, recent performance, and outlook.

Article 98

Article Marketing 98

Hotel Owner

APRIL 20, 2023

Leonardo Royal Hotel Birmingham has officially revealed its “stunning new look” after a £8m refurbishment project, following the recent rebrand from Jurys Inn Birmingham. The refurbishment will see all of the hotel’s interiors completely modernised, as well as a full transformation of the lobby and reception area, with a new guest relations desk and a raised seating area for guests.

Marketing 102

Marketing 102

Hospitality Net

APRIL 20, 2023

This week hoteliers representing prominent hotels, resorts and management groups across the nation converged at the Rancho Bernardo Inn in San Diego to attend BITAC® Operations, a two-day interactive conference filled with education, relationship-building, and uninterrupted private meetings between buyers and sellers of hotel products, amenities and technologies.

Communication 98

Communication 98

Lodging Magazine

APRIL 20, 2023

PHOENIX, Arizona—BWH Hotel Group is doubling down on its commitment to environmental and social responsibility across its global portfolio. Alongside its engagement with the Sustainable Hospitality Alliance, BWH Hotel Group has created a global sustainability strategic initiative, called “Because We Care,” which will focus on three pillars: earth, people, and community (EPC).

Magazine 98

Magazine 98

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.