eHotelier

MAY 1, 2024

During, and immediately after the pandemic, travellers were planning their trips closer to the time of actual travel, whereas that trend is now turning around, with greater advance booking windows. Travellers are now feeling confident enough to book well in advance, and by booking now for 2025, they have plenty of time to really think about what they want to do at their destination.

Book 289

Book 289

Hospitality Magazine

MAY 1, 2024

Chris Lucas of hospitality group Lucas Restaurants has announced he will make his first foray into the Canberra dining scene this year with the opening of Mediterranean eatery Carlotta. Slated to open in spring in the CBD’s Scotts Crossing precinct, the 150-seat Carlotta is expected to focus on local Canberran produce, boast a timeless design, contemporary menu, and vibrant energy.

Information 246

Information 246

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

Communication 197

Communication POS Systems Training Information 197

eHotelier

MAY 1, 2024

Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, will showcase an impressive array of new destinations, an innovative sustainability initiative, the much-anticipated September reopening of its iconic flagship Dusit Thani Bangkok hotel, and its first hotel in Saudi Arabia – Dusit Princess Al Majma'ah, Riyadh – at the Arabian Travel Market (ATM) 2024, held from 6 – 9 May at the Dubai World Trade Centre.

Property Development 130

Property Development Marketing 130

Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

Budgeting 180

Budgeting Marketing Magazine 180

Hospitality Magazine

MAY 1, 2024

Sydney fine diner Icebergs Dining Room and Bar is gearing up to kick off its 2024 takeover bar series from this Sunday. The collaboration is now in its second year and will run until September, with some of the city’s top bar talents headlining the Bondi bar from 4pm each Sunday. “I’m super excited to be able to throw some pretty epic parties with all of our dear friends from Sydney bars,” says Bar Director Matty Opai. “Not only am I stoked to be able to give the regulars

Book 130

Book 130

eHotelier

MAY 1, 2024

The Prince Kitano New York today announces the appointment of Peter Yeung as general manager. Following a multi-year renovation, The Prince Kitano New York officially reopened in December 2023 within the Seibu Prince Hotels & Resorts portfolio, marking the first property in the continental U.S. for Japanese hospitality company Seibu Prince Hotels Worldwide Inc.

130

130

Hospitality Magazine

MAY 1, 2024

Prickly pear is also known the Opuntioid cacti or nopal and is part of a group of perennial plants that belong to the Cactaceae subfamily. There are more than 114 nopal species grown across Central Mexico, with the Opuntia ficus indica and Opuntia matudae the most farmed. There are around 3 million hectares dedicated to nopal production in Mexico, with the plants grown on commercial farms, private properties, and in the wild.

130

130

eHotelier

MAY 1, 2024

Nobu Hotel Ibiza Bay has appointed José Manuel Molina as General Manager as the hotel opened its doors for 2024. Molina joins the helm from OKU Hotels where he spent a year prior as General Manager.

130

130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Magazine

MAY 1, 2024

Acclaimed Sydney bar Re will launch inside The Norfolk Hotel in Redfern on 14 May under the Public Hospitality banner. Founder Matt Whiley opened the bar back in 2021 in Eveleigh, with the zero-waste concept wrapping up its time in the location last February. The bartender announced he’d teamed up with Public shortly after Re’s closure, and says it’s a new chapter for the concept which will continue to focus on low-impact cocktail-making. “We’ve given Re a new home,

100

100

eHotelier

MAY 1, 2024

World of Hyatt, Hyatt’s award-winning loyalty program, is teaming up with Peloton to become the first global hospitality loyalty program with plans to reward its loyalty members for doing more of what they love – earning World of Hyatt points when they use Peloton equipment at Hyatt properties in countries where Peloton currently operates. In the future, that will mean more opportunities to earn World of Hyatt points to apply towards future bookings, upgrades and experiences just by investing in

Information 130

Information Book 130

Hospitality Magazine

MAY 1, 2024

UK-born talent Max Crawford has been appointed as head chef at Margan Restaurant in the Hunter Valley’s Broke Fordwich region. Crawford joins the award-winning restaurant team after roles across the UK including at Petersham Nurseries cafe, and here in Australia at Tasmania’s Havilah Wines in Launceston. “I am looking forward to working my way through the seasons here, using the extensive range of organic produce grown on the property and sourced locally,” says Crawford.

Front of House 100

Front of House 100

eHotelier

MAY 1, 2024

Choice Hotels International, one of the world's largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company's strong competitive position and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. With over 6,600 registrants, including more than 1,100 exhibitors, the three-day conference is one of Choice's largest ever.

130

130

Advertisement

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

MAY 1, 2024

Choice Hotels International (NYSE: CHH), one of the world’s largest lodging franchisors, kicked off its 68th annual convention in Las Vegas yesterday, highlighting the company’s strong competitive position and its plans to help owners and operators capitalize on the growing demand for leisure and business travel. With over 6,600 registrants, including more than 1,100 exhibitors, the three-day conference is one of Choice’s largest ever.

Magazine 105

Magazine Events 105

eHotelier

MAY 1, 2024

Independent hoteliers gathered in Toronto last month to attend “Accelerate 2024”, a user’s conference hosted by Maestro PMS, the preferred Web Browser based cloud and on-premises all-in-one PMS solution for hotels. Shattering past attendance records, hotel operators and technology sponsors said the event exceeded their expectations. Ideas were exchanged, alliances built, and NEW tools and mobile enhancements introduced to set everyone in attendance up for success today and into the future.

Events 130

Events 130

Hospitality Net

MAY 1, 2024

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

Information 101

Information 101

7 Shifts

MAY 1, 2024

Bookkeeping is one of the most essential aspects of any restaurant business. After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. Regardless of how complex bookkeeping can look like in the beginning, understanding the basics is not an impossible task.

Bookkeeping 88

Bookkeeping Accounting POS Systems Scheduling 88

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Revenue Hub

MAY 1, 2024

The playoff between transient and group business can sometimes feel like a never-ending battle, but what’s the best option for your hotel? Discover the benefits of both segments, two key considerations for your business, and advice from our team of experts. NB: This is an article from Duetto Subscribe to our weekly newsletter and stay up to date What is group and transient business?

Book 99

Book Article Catering Events 99

Hospitality Net

MAY 1, 2024

Building upon its legacy of delivering deep, restorative sleep for guests, Westin Hotels & Resorts, part of Marriott Bonvoy’s portfolio of more than 30 extraordinary brands, is unveiling its next generation Heavenly® Bed. Developed in collaboration with leading sleep experts, Westin associates, and guests, the next generation Heavenly Bed fortifies the brand’s mission and 360-degree wellness approach, empowering discerning travelers to not only maintain but enhance their well-being while traveli

91

91

Revenue Hub

MAY 1, 2024

A well-defined RFP process allows hotels to effectively manage and respond to multiple bids, increasing the probability of securing business. Even if a bid isn’t won, it provides a great opportunity for hotels to showcase their facilities and services to industry professionals and implement marketing campaigns for future bids. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Proactively engaging in the RFP process allows

Events 98

Events Article Budgeting Reservations 98

Hospitality Net

MAY 1, 2024

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrounding the blistering proliferation of artificial intelligence technology have begun to lose some of their impact.

98

98

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Revenue Hub

MAY 1, 2024

Hoteliers face the ongoing challenge of maximizing occupancy throughout the year. While peak seasons bring a surge in bookings, the shoulder seasons present unique opportunities for savvy hoteliers to extend the season and capture untapped revenue potential by convincing guests why visiting your destination in an off-peak time is just as enjoyable. NB: This is an article from Curacity Subscribe to our weekly newsletter and stay up to date Read on for destination marketing strategies to position

Book 96

Book Article Presentation Marketing 96

Hospitality Net

MAY 1, 2024

Here’s the scenario: Imagine you run a lodging business and the news just dropped. Taylor Swift is coming to town! A surge of Swifties are impending. Your competitors are already upping their nightly rates. You’ve got roughly half an hour to decide what average daily rate ought to be for your soon-to-be-sold-out room inventory. Your average revenue management platform can make an algorithmic guess on what you ought to charge, based upon historical data plus whatever information other users on th

Information 96

Information 96

Revenue Hub

MAY 1, 2024

In today’s digital age, a user-centered hotel website plays a crucial role in attracting and converting potential guests into bookings. With travelers increasingly relying on the internet to research and book accommodations, having a website that prioritizes user experience and meets their needs is of utmost importance. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date A user-centered approach ensures that your website is intui

Book 87

Book Article Communication Marketing 87

Hospitality Net

MAY 1, 2024

On the evening of Thursday, 25th April, The Savoy Hotel, London, welcomed a gathering of young talents and leaders in the hotel, event, and travel industry. The first of many events in London hosted by the HSMAI Europe Rising Leader Council team aimed to facilitate professional and social gatherings for the exchange of experiences and networking among young talents and leaders aged 35 and under.

Events 96

Events 96

Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.