NCC USA

AUGUST 15, 2023

One critical element that rural business owners must consider is their point of sale (POS) system. Let’s take a closer look at how modern POS technology can streamline day-to-day operations, enabling businesses to overcome hurdles and maximize their potential. Another benefit of a modern POS system is uninterrupted service.

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NCC USA

OCTOBER 3, 2023

4 Ways the Right Bar POS System Can Boost Customer Retention Bar and nightclub owners or operators are no strangers to the challenges of running a successful business in a competitive industry.

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POS Systems Customer Service Blog 52

NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Being fluent in how to use your POS system empowers your servers to give excellent customer service, allowing you to seat customers quickly and operate your restaurant at peak efficiency.

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Training POS Systems Server Customer Service 52

Lithos POS

FEBRUARY 6, 2023

However, in order to provide a great customer experience , it is crucial to combine cutting-edge technology with customer-centric business practices such as the latest problem-solving solutions, streamlining of the point of sale process, automated workflow, and empathy towards customers. Collect customer data.

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The Restaurant Times

NOVEMBER 17, 2021

These benefits include the opportunity to collect data on individual consumers, the capacity to customize the user experience and interface, and, most crucially, the option to keep 100% of the earnings from delivery meals, rather than paying a third party a cut of up to 15-30%. . POS System . Customer service .

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POS Systems Pricing Blog Customer Service 52

Lithos POS

MARCH 7, 2023

Improving customer service : You can provide a premium customer experience by giving SKU codes for your products. This can include barcode scanners, inventory management software, and point-of-sale (POS) systems. You have to make sure the system has the capability to manage inventory and opinions to use SKU.

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Lithos POS

MARCH 27, 2023

In this blog, we are going to cover everything that you need to know about restaurant automation. In this blog, we are going to discuss What is restaurant automation? You can also check the customer data and identify their favorite items and their ingredients. It will help you to give a premium customer experience 20.

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Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Synergy Suite

DECEMBER 19, 2023

Proper training and optimizing workflow can lead to faster service and higher customer satisfaction. This includes training on POS systems, menu knowledge, and customer service skills. Table Turnover: Train your staff to efficiently turn tables without rushing customers.

POS Systems 52

POS Systems Scheduling Training Pricing 52

Synergy Suite

MAY 2, 2023

It enables restaurant owners and managers to focus on delivering excellent customer service while ensuring a well-organized and balanced workforce. Not only is it easy to use, but it includes all the features and integrations you could ask for, combined with excellent customer service.

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Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

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Front of House Scheduling Communication Bookkeeping 52

Restaurant Engine

FEBRUARY 24, 2021

Tell me about your customer service experience/training. Describe a difficult customer and how you solved the situation. Have you used a POS system before and if so, which one? They are the customer-facing team members who you trust to provide the ultimate in customer service.

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Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

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Synergy Suite

JUNE 27, 2023

The seamless flow of data between systems enables accurate scheduling, better labor cost control, streamlined payroll processing, and data-driven decision-making. Ultimately, this integration empowers restaurant owners and managers to optimize labor resources, deliver exceptional customer service, and drive business success.

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POS Systems Scheduling Information Procurement 52

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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Travel and Tourism Front of House Back of House Hospitality Management 52

The Restaurant Times

JULY 28, 2020

Let’s uncover some of the common mistakes in this blog post. Use a standard food cost system and invest in a robust POS system that tracks the opening and closing inventory stock, records every sale, and analyzes the hidden costs that go unnoticed in terms of food wastage or excessive stocking.

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POS Systems Pricing Kitchen Operations Blog 85

NCC USA

APRIL 19, 2023

Both Mobile POS card readers and QR Payment Solutions offer increased security for your customers because they never have to part with their credit cards. In addition, reducing steps for your servers results in expedited customer service and faster table turns. Review your contract carefully.

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Server Customer Service Download POS Systems 52

7 Shifts

OCTOBER 9, 2019

A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

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Synergy Suite

JANUARY 12, 2024

For instance, the formula could be expanded to include a bunch of other items: Total Revenue = Total Sales + Venue Rental Revenue + Catering Service Revenue + Merchandise Sales + Interest on Investments + Partner and Promotion Revenue …. Revenue can be calculated for a specific time period, like a day, week, month, or year.

POS Systems 52

POS Systems Information Pricing Accounting 52

Synergy Suite

MARCH 14, 2023

Automated Communications Look for systems that offer customizable email confirmations, reminders, and follow-ups. This allows you to personalize communication with your guests, reinforcing your brand identity and providing a high level of customer service. Does the Reservation System Include Table Management Tools?

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Reservations POS Systems Front of House Communication 52

NCC USA

MAY 17, 2022

Key technologies for post-pandemic operations include: Self-Service Ordering and Payment Kiosks: Technology can bridge the customer service gap when there are fewer employees available. However, labor is still necessary to prepare and pack orders and deliver them while still managing on-premises diners.

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7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Regardless of which suggestions from this blog post you choose to use in your restaurant, it's imperative that you measure the results of your efforts to see if they work.

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Metasphere

MAY 4, 2022

On the surface, hotel order taking system seems like an easy way for restaurants to automate their ordering process and reduce errors in their customer service. You risk losing the “human touch” If you're in the upper segment of establishments, your service might be one of your points of differentiation.

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Download Maintenance Information POS Systems 52

Lithos POS

OCTOBER 20, 2022

In this blog, we are discussing: The reason behind the labor shortage The pandemic affect How important is an employee to a restaurant How the labor shortage could affect your restaurant Where are they and how to attract them Tips to attract laborers to your business How to solve the labor shortage issue by relying on technology.

Front of House 40

Front of House Back of House Server Blog 40

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Create a blog on your website. “It The blog could include recipes, cooking tutorials, upcoming events, or menu updates.”.

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Marketing Events Information Download 89

Synergy Suite

NOVEMBER 2, 2023

Automation Automation technology, ranging from self-ordering kiosks to streamlined restaurant inventory management systems , empowers establishments to optimize operational efficiency while mitigating the impact of increasing labor expenses. POS systems, online reservations) to reduce the need for excessive labor.

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Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Hotels become more than stays; they’re immersive stories, blending comfort, tech, and warm hospitality.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40