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Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This year, the Australian hospitality industry has seen a renewed focus on the importance of compliance training and employee well-being. Why ticking the box isn’t enough Traditional, tick-box compliance training often falls short. Want to learn more about Allara Global’s compliance training? Click here.

Training 246
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Train the trainer – the four stages of training

eHotelier

It is best to follow this specific four-stage structure when implementing trainings. T&D is never ending and it needs to be implemented for all employees at all management levels and positions.

Training 246
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Is your training tactical or strategic?

eHotelier

Is your training tactical or strategic? Insights While tactical and strategic training have their merits, the true power lies in combining them.

Training 289
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Beyond the Classroom: How to make hospitality training stick

eHotelier

Ask anyone in a hospitality service or sales organization if they train their employees, and theyll often detail their extensive orientation and classroom training programs

Training 254
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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The 3 types and the implementation of training and development

eHotelier

There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.

Training 278
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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.