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Train the trainer – the four stages of training

eHotelier

It is best to follow this specific four-stage structure when implementing trainings. T&D is never ending and it needs to be implemented for all employees at all management levels and positions.

Training 246
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NSW Government proposes changes to RSA training

Hospitality Magazine

The NSW government is looking into making sexual harassment and sexual violence prevention training for all bar staff at licensed venues compulsory. Key stakeholders and advocacy groups will be consulted over the possible changes to the RSA training handbook, the state government said.

Training 246
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The Hidden Risks You Need to Train Your Staff For

eHotelier

Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards.

Training 230
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Is your training tactical or strategic?

eHotelier

Is your training tactical or strategic? Insights While tactical and strategic training have their merits, the true power lies in combining them.

Training 289
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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)

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The 3 types and the implementation of training and development

eHotelier

There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.

Training 278
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Using Safety Incentive Programs to Improve Workplace Training

Modern Restaurant Management

The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs. This is especially the case if training takes place before a busy service. A more effective approach involves customizing training programs to meet needs.

Training 176