2024

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Leveraging AI for strategic growth and innovation

eHotelier

By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

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A New Initiative Hopes to Make Restaurants More Welcoming for Breastfeeding Parents

EATER

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. They are spaces in which consuming food is not only welcomed, but is expected.

Training 131
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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Collaborative Success for eCommerce and Revenue Management Teams

Revfine

Question for Our Revenue Management Expert Panel: What are the best practices for building and maintaining successful collaboration and communication between hotel eCommerce and Revenue Management teams? (Question by Aida Muñoz) Our Revenue Management Expert Panel Tamie Matthews - Sales & Marketing Consultant, RevenYou Connor Vanderholm - CEO, The post Collaborative Success for eCommerce and Revenue Management Teams appeared first on Revfine.com.

More Trending

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Two sides of the same coin: GenAI and AI

SAS

“Generative AI is essentially just a subcategory of AI; it’s not that new algorithms have been invented.” Marinela Profi, AI Product Strategy Lead at SAS, says it up front and directly in her most recent podcast interview. “It takes a variety of data points, code, images and then, based on [.

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CBRE: U.S. Hotel Performance Expected to Accelerate at Year End

Lodging Magazine

DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.

Magazine 115
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How AI and voice-speech interaction is transforming kiosk customer experience

Fast Casual

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including drive-thru ordering and kiosks.

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Powering the Future – Why EV Charging is a Must-Have for UK Hotels

Hotel Owner

In recent years, the hospitality sector in the UK has faced unique challenges, from adapting to shifting guest expectations to meeting heightened sustainability standards. Now, as the transportation landscape rapidly changes, a new opportunity is emerging for forward-thinking hoteliers: electric vehicle (EV) charging. With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Avion Hospitality takes charge of two Hyatt hotels in Charleston, South Carolina

Hotel Management Network

Avion Hospitality has assumed management of two Hyatt hotels in Charleston, SC, taking a strategic move in the hospitality sector. The post Avion Hospitality takes charge of two Hyatt hotels in Charleston, South Carolina appeared first on Hotel Management Network.

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Commandaria, the wine for kings – the king of wines

eHotelier

Commandaria is a sweet wine from the Island of Cyprus in Mediterranean and it is considered to be the oldest wine still in the making, recognized by the Guiness Book of world records.

Book 317
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Peachtree Group Partners With Group 10 Management

Industry Insights Lodging Magazine

ATLANTA, Georgia—Peachtree Group announced a long-term partnership with Southfield, Michigan-based Group 10 Management, expanding its managed portfolio with 14 new hotels totaling 1,648 rooms. This milestone growth pushes Peachtree’s total managed operations beyond 100 hotels. The properties are primarily Marriott, Hilton, and IHG-branded hotels and are predominantly located in the metro Detroit area.

Magazine 116
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Restaurant Math Isn’t Working

EATER

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? On the one hand, you get the possibility of technique and flavor you cannot, or don’t want to, create yourself, plated and served with attention.

Pricing 145
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Complying with DMA: Booking.com’s commitment to fairness, transparency, and innovation

Hospitality Net

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

Marketing 116
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Key Considerations for Choosing the Right RMS During Budget Season

Revfine

As budget season approaches, selecting the right Revenue Management System (RMS) is one of the most critical decisions a hotelier can make. Whether you manage an independent hotel, an urban property, or oversee multiple hotels, a well-suited RMS can optimize pricing strategies, enhance profitability, and simplify your operational processes. The key to making the right The post Key Considerations for Choosing the Right RMS During Budget Season appeared first on Revfine.com.

Budgeting 122
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HHP acquires Hyatt Place/Hyatt House Charleston Historic District

Hotel Business

Highline Hospitality Partners (HHP) , the hospitality investment platform launched by Highline Real Estate Partners has acquired the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and 14th hotels, representing the company’s first entry into the Charleston market. Located along King Street in Charleston’s Historic District, the property is surrounded by dining, entertainment and cultural attractions.

Marketing 111
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Can you believe it? 3 tips for disclosing and consuming AI-generated content

SAS

Let me ask: did you believe Facebook CEO Mark Zuckerberg really boasted about the company’s power in a 2019 video, saying, “Imagine this for a second: One man, with total control of billions of people’s stolen data, all their secrets, their lives, their futures.” The video of Zuckerberg purportedly saying [.] Can you believe it?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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3 Lost Hotel Keys Scenarios and Key Control Remedies

Lodging Magazine

For such a small item, a lost key can wreak havoc on hotel security and profitability. Rekeying can cost thousands of dollars, and if theft is involved, factor in the cost of replacing stolen inventory items. Although electronic keys have replaced traditional hotel room keys, there are still hundreds of physical keys on site at any hotel belonging to housekeeping, facilities, security, shipping and receiving, restaurant services, and a variety of other departments.

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

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What simple practices should M&E teams adopt to secure more bookings?

Hotel Owner

In the competitive and ever-evolving world of hospitality, Louise Tawadrous, Client Services director at BVA BDRC, has carved out a niche that combines her passion for the industry with a rigorous focus on data-driven feedback and improvement. With nearly a decade of experience at InterContinental Hotels Group (IHG) before making her mark at BVA BDRC, Tawadrous’s career reflects a deep commitment to enhancing customer experiences, both in meetings and events and through the development of

Book 119
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QSRNext session delves into QSR delivery

Fast Casual

A #QSRNext session will explore innovative delivery strategies and the cutting-edge technology making it happen.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How to keep even the most challenging customers happy

eHotelier

Lets explore the implications of emotional intelligence in the customer journey and look at tips for improving the customer experience by improving EI in staff and management.

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Chipotle’s global plans and Chili’s shocking success

Nation's Restaurant News

Plus, a chat with the founder of surging BBQ chain City Barbeque

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Why Does It Feel Like There’s Listeria in Everything?

EATER

Listeria contamination at a Boar’s Head plant in Virginia led to fatalities. | Justin Sullivan/Getty Images We spoke to experts about what’s behind the recent listeria outbreaks and product recalls I don’t want to alarm anyone, but it sure seems like there’s a lot of listeria in the food out there. Definitely more than there should be, which ideally, would be none.

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.