November, 2024

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Leveraging AI for strategic growth and innovation

eHotelier

By integrating AI thoughtfully with a focus on enhancing human interaction and improving efficiency, hotels can not only address today’s challenges but also pave the way for future innovations.

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Ozge Kalvo takes on Olympus

Hospitality Magazine

From Ester to Baba’s Place, Ozge Kalvo has worked at some of Sydney’s most celebrated restaurants. Now, The Apollo Restaurant Group has appointed Kalvo as Head Chef of its anticipated Wunderlich Lane restaurant, Olympus. When we chat, Kalvo is in the kitchen joking with her colleagues. “Sorry, I’m moving a little bit away from the kitchen staff,” she laughs.

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November 2024: Latest News from the Malaysia Hotel Industry

Soft Inn

The Malaysian hotel industry continues to evolve in November 2024 with key updates. Here's a look at what's happening in the Malaysian hotel sector this month.

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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A New Initiative Hopes to Make Restaurants More Welcoming for Breastfeeding Parents

EATER

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. They are spaces in which consuming food is not only welcomed, but is expected.

Training 131

More Trending

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3 tips for making your work meetings more impactful

eHotelier

Meetings matter because they represent our collective time and energy. With the right approach, meetings can evolve into spaces where people not only contribute but leave feeling inspired, valued and ready to act.

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Fair Work recovers $310,000 for Adelaide hospitality workers

Hospitality Magazine

The Fair Work Ombudsman has recovered a staggering amount of money for underpaid food outlet workers in Adelaide’s west. The Ombudsman investigated 36 hospitality venues in suburbs including Bowden, Croydon, Allenby Gardens, Woodville, Grange and Flinders Park, which were selected for investigation based on a range of intelligence sources. 79 per cent of businesses had breached workplace laws varying from failing to pay penalty rates to underpaying minimum wages as well as pay slip breache

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Luxury projects hit historic highs while limited-service hotel development booms in the United States

Hotel Business

The hotel development pipeline in the U.S. reveals developers increasingly splitting their attention between full-service projects and the rapidly expanding limited-service segment. According to recent data from Lodging Econometrics (LE) , while luxury hotels continue to target high-net-worth travelers with opulent new builds, the most dynamic growth continues to occur in the upper-midscale chain scale.

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Don’t Count Out Cash

Modern Restaurant Management

The demise of cash payments might be exaggerated as 90 percent of people select cash as their most widely used payment method and 89 percent consider the ability to pay in cash as important for their customer satisfaction, according to Why Won't Cash Just Die??? , a research report from PayComplete. Among the highlights: More than two-thirds (69 percent) sayd they always have cash on them.

Magazine 167
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

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Why Starbucks Doesn’t Hit Like It Used To

EATER

Beata Zawrzel/NurPhoto via Getty Images New CEO Brian Niccol is hoping customers will fall back in love with the coffee chain. Here’s why they fell out of love in the first place. I used to be a near-daily Starbucks drinker. In my early 20s, I commuted to work and stopped at the coffee behemoth almost every morning for an iced caramel latte and a breakfast sandwich.

Pricing 128
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The stool incident: a lesson in disability rights

eHotelier

By addressing disability accommodations thoughtfully and proactively, hoteliers can avoid legal troubles and create a more equitable environment for all employees.

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The fresh summer menus kicking off the season

Hospitality Magazine

With summer fast approaching, Sydney’s dining scene is amping up with a host of new menus across town. Longshore, Chippendale For an inner-city restaurant, Longshore has a quintessentially laidback vibe. The restaurant is leaning into this atmosphere for summer by serving up its signature coastal flavours and native ingredients with a new spin. Highlights include briny and sweet Sydney Rock Oysters sourced from Moonlight Flat near Batemans Bay and paired with a refreshing magnolia mignonette; hi

Pricing 246
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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HHP acquires Hyatt Place/Hyatt House Charleston Historic District

Hotel Business

Highline Hospitality Partners (HHP) , the hospitality investment platform launched by Highline Real Estate Partners has acquired the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and 14th hotels, representing the company’s first entry into the Charleston market. Located along King Street in Charleston’s Historic District, the property is surrounded by dining, entertainment and cultural attractions.

Marketing 111
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Powering the Future – Why EV Charging is a Must-Have for UK Hotels

Hotel Owner

In recent years, the hospitality sector in the UK has faced unique challenges, from adapting to shifting guest expectations to meeting heightened sustainability standards. Now, as the transportation landscape rapidly changes, a new opportunity is emerging for forward-thinking hoteliers: electric vehicle (EV) charging. With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is

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Complying with DMA: Booking.com’s commitment to fairness, transparency, and innovation

Hospitality Net

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

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At Alinea, Beware of the Kitchen

EATER

Encountering rude customers presents a challenge for all restaurants, even Michelin-starred operations, so if you’re invited on a kitchen tour, it’s probably not a good sign.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Four Seasons Resort Punta Mita selected as 2025 Good Housekeeping Family Travel Award Winner

eHotelier

Four Seasons Resort Punta Mita announced today that the luxury resort in the heart of Mexico’s lush Riviera Nayarit was named as a winner in Good Housekeeping’s 2025 Family Travel Awards.

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Industry bodies unite to create RespectInHospitality

Hospitality Magazine

Hospitality and business peak industry bodies have united for the first time to release RespectInHospitality, a microsite with resources, training and templates for hospitality businesses. The peak bodies and organisations include, the Australian Hotels Association NSW, Night Time Industries Association, Independent Bars Association, Clubs NSW, Restaurant & Catering Association, Business NSW, and Hospitality Industry Insurance.

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CBRE: U.S. Hotel Performance Expected to Accelerate at Year End

Lodging Magazine

DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.

Magazine 115
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How AI and voice-speech interaction is transforming kiosk customer experience

Fast Casual

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including drive-thru ordering and kiosks.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Baymahni Resort Selects Aptech’s PVNG Accounting Solution for Seamless Financial Management Ahead of Summer 2025 Opening

Hospitality Net

Aptech, a leading provider of enterprise accounting, business intelligence, financial planning and management solutions for the hospitality industry, today announces that Baymahni Resort in the Bahamas has selected its PVNG accounting solution to manage the resort’s finances through its renovation and construction phase, as well as for ongoing operations when the property opens for reservations in summer 2025.

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Four Seasons Hotel New York reopens

Hotel Business

Four Seasons Hotel New York in Midtown Manhattan has reopened. The hotel, housed in a 52-story, Art Deco building designed by famed architect IM Pei, had been closed since March 2020 at the onset of the pandemic, with renovations cited for the delay of the opening. “As the iconic Four Seasons Hotel New York makes its highly anticipated return, we are excited to celebrate alongside loyal guests and those who will enter its doors for the first time,” said Rainer Stampfer, president, gl

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Destination optimization: How tech is improving resort revenue management

eHotelier

Optimal resort revenue management requires organizations to look beyond the guestroom as they seek to maximize revenue. Ideally, resort hoteliers need to understand which guests are likely to spend the most overall during their stay—and even better, understand which guests are most profitable.

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From shoestring concept to hatted restaurant: The Zin House story

Hospitality Magazine

When Kim Currie and David Lowe opened The Zin House on the Lowe Family Wine’s 1000-acre estate in Mudgee, it was because the property already had a building which “lent itself beautifully to a restaurant”. Although the structure already existed, it needed substantial work and the pair painted internally and externally, landscaped gardens, and recycled their own furnishings.

Training 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.