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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2 Train your staff to recognize regular patrons, greet them by name, and remember their preferences. . #3

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Best Practices to Establish an Efficient Restaurant Operation

Modern Restaurant Management

Establish Training Programs in Detail. Your employee’s training directly impacts the quality of their services, as well as your customer’s experience. For this reason, it is crucial to take the time as a restaurant manager or owner to build and implement comprehensive training programs.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? How do you prepare your team for special events or holiday rushes? Can you provide an example of how you’ve improved employee performance through training? How do you handle situations where an employee is underperforming?

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How to streamline daily operational tasks for your hotel today?

InnQuest

Accurate forecasting is another critical aspect of revenue management, allowing hotels to price confidently and prepare for high-demand seasons and special events. With real-time, automatic rate optimization, hotels can adjust rates dynamically in response to demand fluctuations, ensuring they are competitively priced.

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How Senior Living Communities are Improving Resident Engagement and Mental Health

Horizon Hospitality

Additionally, training sessions on how to use smartphones, tablets, and computers can empower seniors to stay in touch with family and friends through social media, video calls, and emails. Hangouts and Special Events Social connections are crucial for mental health.

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Good Marketing Starts with Google Ads …. Said No One Ever

Revenue Hub

Income levels: This would help inform your pricing strategy, but bear in mind there might be reluctance to share that level of information with you, so this is a nice to have Travel purpose: Leisure or business: Are they travelling for work, vacation or special events? Event or occasion: What prompted the trip? Did they Uber it?

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Customer habits have also shifted after the pandemic.