Service Related Topics 
eHotelier
AUGUST 28, 2023
But is AI capable of delivering this kind of customer service? Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations.
eHotelier
MAY 7, 2023
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
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Hospitality Magazine
APRIL 17, 2024
Along with the revamp which is now open for brunch and coffee, Ora will also be launching a walk-ins only dinner service starting tomorrow Friday 18 April. ” Ora will launch its dinner service from Friday 19 April and will continue it every Wednesday through to Saturday evening on a walk-ins only basis. . Read Original Post
eHotelier
JULY 7, 2024
And when they travel, they are opting more for a highly digital, self-service experience when it comes to their hotel stays. The mad dash to take a summer vacation is underway, with three out of four travelers agreeing that Americans are prioritizing travel more in 2024.
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You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient.
Hotelogix
NOVEMBER 28, 2024
The demand for serviced apartments has grown in recent years, driven by more business trips, longer stays, and the rise of remote work. As a result, serviced apartments are becoming a popular choice for people who want a mix of comfort, privacy, and convenience when traveling. What are Serviced Apartments?
eHotelier
JULY 16, 2024
By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.
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Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress.
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?
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food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S.
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