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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility.

Training 118
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The Essential Handbook to Florida Restaurant Labor Laws

7 Shifts

Whataburger paid $180,000 to settle a workplace retaliation claim : A general manager allegedly required a local manager to hire white applicants and not black applicants, and when the local manager complained, she endured numerous forms of retaliation.

Article 88
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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Some common FOH positions include host/hostess, server, bartender, and food runner. A good candidate for these roles would possess strong communication skills, a friendly and upbeat personality, the ability to multitask in a fast-paced environment, and a genuine passion for customer service.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* “The addition of Toast Hardware grew our team’s productivity, increased our speed of service, and allowed us to serve more guests.

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Why restaurants fail: Make sure you do not make these 38 mistakes

Lithos POS

They have a lot of responsibilities for the business in terms of management. Everything from managing the business to increasing sales comes under management. Restaurant Manager Duties. Many factors that can cause restaurant management to go unnoticed or overlooked can lead to a restaurant’s defeat.

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Restaurant Compliance: Strategies for Success and Risk Mitigation 

Synergy Suite

For restaurant industry insiders, from a newbie hourly employee to an experienced restaurant manager, compliance details are embedded through guidelines like the employee handbook and reinforced by training and mobile apps designed for on-the-go learning. Regular staff training on food handling processes is key!

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The Ultimate Guide to Restaurant Costs

7 Shifts

For example, if servers regularly bring unfinished plates of food into the kitchen, it may be time for smaller portions. give you a lower price) Cut certain monthly bills if you’re not using the service. Minimize food spoilage by finding creative ways to use ingredients close to expiry e.g., create a special of the day.