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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Nine Critical HR and Payroll Steps to Prepare Your Restaurant for 2025

Modern Restaurant Management

Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture. Focus on: Identifying the Laws : Familiarize yourself with the ins and outs of upcoming regulations, including wage laws, paid sick leave, and scheduling rules.

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Developing a Safety and Sanitation Schedule for Your Commercial Kitchen

Modern Restaurant Management

By implementing effective training programs for your staff, you can reduce the risk of contamination, improve the quality of your products, and protect your reputation. Educate on Proper Procedures Train your employees on proper food handling procedures, such as how to store and handle food safely to avoid contamination.

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Trends in Hospitality Hiring: What Employers Should Know for 2025

Horizon Hospitality

Flexibility is a Non-Negotiable Job seekers in 2025 prioritize flexibility, including scheduling options and remote work where possible. While some roles in hospitality require on-site presence, offering creative scheduling solutions can make your positions more attractive. Connect with us here.

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Restaurant Workforce Research: Reflecting on 2024 and Optimizing for 2025

Modern Restaurant Management

To make progress in both areas in 2025, managers should focus on offering more in-depth training and elevating the employee experience. It’s also important to recognize that many restaurants are making their jobs harder than necessary by continuing to rely on manual scheduling tools.

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How to Deal with the Challenges of Retention and Turnover

Horizon Hospitality

Investing in employees’ professional development by providing training in skills that could lead to promotions – or cross-training in different roles – demonstrates a commitment to employees’ long-term growth. Encourage work-life balance by offering flexible scheduling and a transparent PTO policy.

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Training With Intention

Modern Restaurant Management

As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black strolls in through the back alley to drop a bomb: “I think I’m training with you today?” ” If you know, you know. ”

Training 180