7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Best Practices.

Scheduling 148

Scheduling Server Communication Back of House 148

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78

Server Sanitation Accounting Communication 78

7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. Scheduling 300-plus employees. Scheduling 300-plus employees. Schedule with empathy. Scheduling 300-plus employees—and saving money.

Scheduling 148

Scheduling Communication Front of House Server 148

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

AUGUST 19, 2020

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 148

Training POS Systems Communication Document 148

Synergy Suite

AUGUST 17, 2022

While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than running into a few shifts that must be filled at the last minute. Why Is Restaurant Scheduling So Important? Fixed Shifts.

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

Training 78

Training Front of House Budgeting Scheduling 78

7 Shifts

SEPTEMBER 9, 2024

High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. From offering flexible work schedules and providing regular feedback and recognition, let’s explore strategies to build a strong, committed team that drives your restaurant’s success.

Training 134

Training Scheduling Server Communication 134

Modern Restaurant Management

SEPTEMBER 16, 2022

Well, if Father Flanagan worked in the hospitality industry today, he might be saying, “there’s no such thing as a bad server” (or bartender or busser, etc.). I agree with that statement, which raises the question: if there’s no such thing as a bad server, why is restaurant service so terrible?

Server 184

Server Training Pricing Scheduling 184

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Plus, a Hotel PMS can help schedule housekeeping tasks, assign staff, and track the same for timely completion. What is Hotel PMS?

Property Management 130

Property Management Housekeeping Maintenance Server 130

Modern Restaurant Management

AUGUST 1, 2022

While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. Most came up through the ranks, starting as a server or a cashier before eventually becoming a general manager. But their time is not unlimited.

Scheduling 203

Scheduling Training Server Budgeting 203

Modern Restaurant Management

MARCH 29, 2021

Otherwise, their “clocking out time” can also include having a smoke, eating, flirting with a server, generally dragging feet. An employee can be a server and a server trainer in one day, making $2 more an hour more as the trainer. Number Five : Schedule staff according to sales.

POS Systems 208

POS Systems Server Scheduling Training 208

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? For example, they might talk about a disagreement between a server and a chef regarding food preparation times. Can you provide an example of how you’ve improved employee performance through training?

Communication 78

Communication Server Special Events Training 78

Synergy Suite

NOVEMBER 18, 2022

Soft skills might barely be mentioned in your restaurant’s training program and may not even be covered at all. If you plan on implementing soft skills training (strongly recommended), it’s best to start with management first. . Why Is It Important to Train Managers and Employees on Soft Skills? Multi-Tasking.

Training 52

Training Server Communication Scheduling 52

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. an hour or $54,962 annually, 35% higher than the average server wage. As of 2024, they make around $26.42 This diversity and tasks makes the role of a restaurant manager both challenging and exciting.

Server 78

Server Customer Service Training Communication 78

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

Training 52

Training Information Scheduling Definition 52

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. You should also create a cleaning schedule that assigns specific tasks to designated staff members. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. Waitmare” is a portmanteau that combines the words “waiter” and “nightmare” to describe the bad dreams that servers have about working in a restaurant. You’re on shift as a server and you can’t seem to get orders right. Stress is part of any job.

Server 158

Server Scheduling Front of House Customer Service 158

7 Shifts

SEPTEMBER 6, 2024

Beyond a competitive hourly wage, emphasize other perks like flexible scheduling and staff discounts to encourage more applications. Lastly, you should know how to schedule employees effectively by creating a schedule that aligns with your bar’s busiest times. Finally, don't underestimate the power of non-wage benefits.

Demo 78

Demo Scheduling Training Server 78

Modern Restaurant Management

APRIL 18, 2022

It is important for restaurant operators to plan ahead in terms of staffing and scheduling. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts.

Server 167

Server Scheduling Information Accounting 167

Modern Restaurant Management

JUNE 9, 2022

Employee Ranking reports from your POS can help you understand who your best front-of-house cashiers and servers are so you can make sure they’re compensated and retained, while underperforming employees are identified as training opportunities. Use data to rethink – not overthink.

Front of House 196

Front of House Scheduling Information Pricing 196

Horizon Hospitality

JULY 17, 2024

Promote high-margin dishes through strategic menu placement and server recommendations. Train staff to measure ingredients accurately and monitor portion sizes regularly. Click here to schedule a call with a recruiter at Horizon Hospitality.

Portion Control 130

Portion Control Menu Planning Pricing Server 130

Modern Restaurant Management

APRIL 15, 2021

Don’t Be Choosy … Train! Our openings were for dishwashers, servers and busser/runners. We are putting additional training and time into these three, and I have to say they are doing well. Two days off in a row, no more than one or two doubles a week, vacation time and the big prize: They all choose their schedules.

Training 212

Training Server Scheduling 212

7 Shifts

OCTOBER 28, 2024

Regular training and spot-checks also help maintain consistency, leading to better control over pour costs and higher profitability for your bar. Train your staff to follow these portion control standards and regularly monitor their performance. Use pour spouts or jiggers to measure each drink accurately.

Portion Control 78

Portion Control Pricing Training Scheduling 78

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. 4 Ways to Control Restaurant Labor Cost If your labor cost percentages continue to rise, your first reaction may be to schedule less staff or reduce wages. Fast casual: 28.9%

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

7 Shifts

OCTOBER 16, 2023

7shifts set out to solve this industry challenge by building a true all-in-one app that serves the entire restaurant employee lifecycle from hiring, training, and scheduling to paying and retaining. Well-trained and engaged staff contribute to better customer satisfaction. When we say all-in-one, what does that actually mean?

Scheduling 88

Scheduling Document Training Information 88

Hotelogix

SEPTEMBER 22, 2024

For small resorts, it can help by automating repetitive tasks like housekeeping schedules, restaurant orders, and spa bookings. It involves hiring motivated employees, providing continuous training, and keeping them happy.   You don't need to worry about buying servers or doing software upgrades, which helps lower costs.

Resort Management 130

Resort Management Housekeeping Book Scheduling 130

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Purchasing & Ordering.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Takes away a considerable portion of server's share requiring higher hourly wages. Servers, other FOH staff. A fair and formal way to divide tips amongst servers and other staff. All servers or cashiers, other FOH staff. Tip Out Methods and Systems.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Unpredictable income and schedule. The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge.

Front of House 188

Front of House Training Workshop Back of House 188

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. Well-trained staff can provide faster service, clear tables quickly, and create a more pleasant dining experience for your guests.

Reservations 88

Reservations Server Training POS Systems 88

Modern Restaurant Management

JANUARY 28, 2021

The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. On the flip side, if you spend the time to train them right with a powerful sense of responsibility and attention to detail, then they’ll take more pride and ownership in their work. Get Back in the Kitchen.

Accounting 186

Accounting Scheduling Training Server 186

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Here's a small snapshot of what each offers: Scheduling Course. Success starts with a great schedule. Scheduling Best Practices. ?? Scheduling Tools and Technology. ????‍?? You'll learn: ??

Scheduling 78

Scheduling Blog Training Download 78