Modern Restaurant Management

DECEMBER 22, 2021

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. This is one of the easiest forms of IoT because it doesn't require any human other than the server punching in orders at their waiting station. Automatically switching modes (i.e.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. At full-service restaurants, servers are responsible for crucial tasks. Enter digital tableside ordering. It relieves cashiers and reduces long lines.

Server 225

Server Marketing Front of House Back of House 225

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule? A great employee schedule doesn’t just happen. A strong schedule should check each of these boxes.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

JUNE 9, 2022

Employee Ranking reports from your POS can help you understand who your best front-of-house cashiers and servers are so you can make sure they’re compensated and retained, while underperforming employees are identified as training opportunities. Use data to rethink – not overthink.

Front of House 196

Front of House Scheduling Information Pricing 196

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Incentivizes servers. Full-service restaurant, fine dining. Some staff may not hold themselves to a high standard of service. Cafes, breweries, some full service restaurants, casual restaurants. Takes away a considerable portion of server's share requiring higher hourly wages.

Server 146

Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

APRIL 29, 2021

This has overarching impact on the ability of full service, most drastically affected by the pandemic to ever recover.” Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. People were in between jobs or suddenly out of work.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

MAY 31, 2021

The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Customer Service. Customer service can make or break a guest experience. Service Model.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

OCTOBER 21, 2021

Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Cons: Less control over incoming demand and customer service when relying on third-party apps. Pros: Labor costs are lower because there are no servers. 24/7 employee scheduling can be challenging.

Scheduling 148

Scheduling Server Presentation Marketing 148

Modern Restaurant Management

JUNE 13, 2023

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. ” Trusting staff to adorn your brand’s service standards with unique flourishes is more achievable when you’ve laid a solid foundation through proper training.

Training 180

Training Server Budgeting Scheduling 180

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. The list of ongoing operational tasks for running a restaurant is extremely complex.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

APRIL 27, 2022

As you may know, Mother’s day is one of the busiest days for full-service restaurants, often resulting in huge crowds, long wait times, and an overwhelmed staff. Mother’s Day is one of the busiest days of the year, so your staffing and scheduling choices for that day should reflect the rush you’re expecting.

Reservations 212

Reservations Server Customer Service Scheduling 212

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. Having an online delivery or takeout but still maintaining that elevated service is an added plus. How do we move forward from this?

Server 197

Server Training Marketing Scheduling 197

Modern Restaurant Management

MARCH 13, 2020

Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up. They should consider leaving menus at the table instead of having the server take them. If this is not feasible then make sure that one of the bussers grabs the menu and not the server.

Server 199

Server Reservations Communication Presentation 199

Modern Restaurant Management

APRIL 15, 2021

Our openings were for dishwashers, servers and busser/runners. I put them in service as dishwashers and busser/runners. Two days off in a row, no more than one or two doubles a week, vacation time and the big prize: They all choose their schedules. I offered jobs to all 5 and, of course, only 3 showed up.

Training 212

Training Server Scheduling 212

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The complete list of changes is posted on the James Beard Foundation website. SevenRooms Partners with TheFork.

Accounting 173

Accounting L&D Marketing POS Systems 173

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru. This line is often blurred.

Customer Service 193

Customer Service Front of House Server Pricing 193

InnQuest

SEPTEMBER 5, 2023

Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Food and Beverage: Restaurants, bars and room service are vital revenue streams. Maintenance and scheduling are crucial.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

MARCH 23, 2020

You can capitalize on peoples’ cabin fever during this time of self quarantine by promoting your order pickup services. Try offering free curbside pickup for all orders placed directly through your establishment, saving the cost of third-party services. Create New Roles. Restrict Hours.

Marketing 203

Marketing Download Server Information 203

7 Shifts

MARCH 16, 2020

Supply servers, hosts, and kitchen staff with gloves. Show cleanliness, like kitchen and servers wearing gloves, sanitizing the restaurant, etc. Supply servers, hosts, and kitchen staff with gloves. Updating your schedule and shifts Keep your schedule up-to-date so managers and staff know what to expect.

Sanitation 147

Sanitation Scheduling Communication Server 147

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. On-Premise PMS On-premise PMS requires installation on local servers within the hotel.

Property Management 130

Property Management Housekeeping Maintenance Server 130

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. How to create a payroll schedule. How to create a payroll payment schedule ?? A two-week pay cycle , resulting in a bi-weekly pay schedule. All the paperwork you’ll need to run payroll.

Scheduling 148

Scheduling Server Information Accounting 148

Modern Restaurant Management

SEPTEMBER 2, 2020

Make it easy for your staff to service tables and consider the flow of area traffic in your dining area. Create an outdoor service station and contactless menus, ordering and payments available. Have pest control options in place and have the area serviced often. Tips to help employees deal with heat: Set up a rotation that ?allows

Budgeting 203

Budgeting Scheduling Sanitation Server 203

7 Shifts

AUGUST 26, 2019

From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. There is, however one notable difference: The service capacity isn't fixed. Sure, you may have a certain number of seats, but service duration is variable. "— Sheryl E. A tense atmosphere.

Server 163

Server Training Pricing Customer Service 163

Modern Restaurant Management

AUGUST 24, 2021

The growing popularity of minimum wage for restaurant workers isn’t an accident – it’s a reflection of how unappreciated servers and staff feel even before the pandemic. With the staffing deficit, making sure your current employees can handle the increased service turnout is crucial. Invest in Your Existing Team.

Training 197

Training Server Scheduling 197

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

MARCH 23, 2022

Restaurant Type: Quick Service. Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency.

Scheduling 147

Scheduling Communication Accounting Training 147

Synergy Suite

AUGUST 17, 2022

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. Why Is Restaurant Scheduling So Important?

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Modern Restaurant Management

FEBRUARY 1, 2023

Servers and dishwashers are in the highest demand, and one-third of restaurants report that they are short on both positions.” Allow them to have more say and control over their schedules. Staff training is a powerful retention tool in the service industries. But most of all, consider a culture shift.

Budgeting 189

Budgeting Training Scheduling Pricing 189

Modern Restaurant Management

JUNE 8, 2022

There are such great products, incredible equipment and new services being offered to the industry. I am working on the schedule now that could allow both of these operations to open for lunch and dinner five days per week. However, if you were to ask me to wrap up the show in a single word it would be ROBOTS! Absolutely!

Server 208

Server Scheduling 208

7 Shifts

JUNE 23, 2020

The first option is to use a third-party delivery app like UberEats and Doordash, and while they’re great options to increase your restaurant’s reach, they are known to charge a large percentage of the total bill—often upwards of 20-30% in order to use their services. Instead of the roles server, host, bartender change these to driver.

Scheduling 148

Scheduling Server Marketing Events 148

Modern Restaurant Management

APRIL 20, 2020

Modern Restaurant Management (MRM) magazine spoke with employment expert Mark Heymann, a founding partner and the chairman and CEO of UniFocus , a workforce performance firm in the service sector, about the impact Coronavirus is having and will continue to have on restaurant employment. Those are the ones in greater trouble.

Training 183

Training Sanitation Scheduling Server 183

7 Shifts

AUGUST 20, 2020

With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs. Benefits: Restaurant labor management tools take the guesswork out of scheduling. Your servers can use this information to serve guests personalized hospitality experiences.

Server 117

Server Scheduling POS Systems Reservations 117

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. The power of an integrated POS.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

SEPTEMBER 23, 2024

This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. This is especially the case if training takes place before a busy service.

Training 176

Training Scheduling Information Communication 176

7 Shifts

NOVEMBER 17, 2021

To adequately prep for service, short-staffed food and drink establishments are cooking up new ways to lure workers back to restaurants, like higher wages and handsome referral fees. Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. Streamline scheduling.

Scheduling 148

Scheduling Accounting Server 148