Remove Sanitation Remove Server Remove Training
article thumbnail

How to Create a Restaurant Staff Training Manual

7 Shifts

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 148
article thumbnail

Avoiding Post-Pandemic ‘Honeymoon Period’ Pitfalls

Modern Restaurant Management

Training, Training, Training … Making Current Staff and Managers Better. ” We waited (with others) and no one – not a host, server, bartender or owner – came to the front. We were seated right away, but the server did not get to the table for almost 15 minutes. A totally avoidable disaster.

Server 186
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurants Reopen: What Are They Doing?

Modern Restaurant Management

Training new people is easier with shorter menus.” Silverware that is sanitized and sealed. Hand sanitizer located throughout the restaurant. Bar servers will take orders and deliver drinks and food but will not linger across from guests. Disposable menus that are discarded after each guest.

article thumbnail

Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78
article thumbnail

How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders. Front of House. Even after the food is safely prepared, it can still become contaminated upon serving.

Server 189
article thumbnail

Your Playbook to a Successful COVID-19 Restaurant Experience

Modern Restaurant Management

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

article thumbnail

How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

Disposable plates and utensils probably don’t fit in a fine dining restaurant, but silverware delivered only with the food, or wrapped in sanitized napkins and sealed with a small paper band could be appropriate. Train your staff to communicate effectively and to smile with their eyes. (It’s It’s a skill!).