7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? For example, they might talk about a disagreement between a server and a chef regarding food preparation times. Can you provide an example of how you’ve improved employee performance through training?

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

OCTOBER 28, 2020

From customizable protective shields and partitions to hand sanitizing stations and tricks for taking an outdoor dining space to the next level (umbrellas and planters, anyone?), Build Sanitization Stations into Your Design. The CDC has even issued guidance for when to use soap and water versus when to use alcohol-based hand sanitizer.

Sanitation 212

Sanitation Customer Service Information Server 212

Modern Restaurant Management

MAY 19, 2020

Disposable plates and utensils probably don’t fit in a fine dining restaurant, but silverware delivered only with the food, or wrapped in sanitized napkins and sealed with a small paper band could be appropriate. Train your staff to communicate effectively and to smile with their eyes. (It’s It’s a skill!).

Sanitation 189

Sanitation Communication Reservations Server 189

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. Safety and Sanitation. This is not the proper place for full training. Immediate concerns.

Training 153

Training Server Sanitation Information 153

Modern Restaurant Management

APRIL 20, 2020

The concept of cross-utilization means training employees to perform multiple positions that create added efficiencies in the operation. Unfortunately, front of the house staff who aren’t cross trained are generally furloughed. How can cross training help operationally and financially? The key to this is cross training.

Training 183

Training Sanitation Scheduling Server 183

Modern Restaurant Management

NOVEMBER 18, 2019

Keep sanitizer levels at the proper concentration per the product instructions. Otherwise, surfaces may be wiped down, but will not be treated with the proper sanitizer levels to get rid of harmful bacteria that can cause illness. Cool foods rapidly to get out of the Temperature Danger Zone. Keep it Clean.

Sanitation 154

Sanitation Scheduling Catering Back of House 154

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Want to know how to interview a restaurant manager, server, or cook remotely? What PPE will you provide?

Training 117

Training Server Scheduling Accounting 117

Modern Restaurant Management

SEPTEMBER 1, 2020

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Make Staff Training a Priority. Yes, ordering and payment is important. Be attentive to your guests’ needs.

Front of House 230

Front of House Server Demo Information 230

7 Shifts

MAY 11, 2020

.” — Erica Gillespie, Ani Ramen Spend some time figuring out how long you’ll need to properly (and successfully) reopen—with considerations for new employee health & safety training, inventory delivery, PPE equipment orders, menu planning, etc. Sanitization and cleaning ?? Book a demo to learn more.

Sanitation 147

Sanitation Scheduling Menu Planning Blog 147

Modern Restaurant Management

JUNE 8, 2020

” Restaurants must elevate safety and cleanliness protocols, train employees about new processes and policies, track compliance, and implement immediate corrective actions, as needed. Food safety sanitation procedures are more important than ever to combat the novel coronavirus. Train Employees Regularly. No exceptions!

Information 202

Information Training Sanitation Server 202

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Tip management At many restaurants, servers need to complete tip pools and tip payouts at the end of each shift. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

The Restaurant Times

JULY 27, 2020

While the use of a reusable menu is not recommended, but for a restaurant using such a menu, it is advisable to clean and sanitize it before handing it over to any customer. Therefore it’s important to gradually reopen the entire business while putting a strict sanitization and social distancing protocol in place.

Sanitation 97

Sanitation Training Communication Server 97

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table?

Server 145

Server Scheduling Portion Control Customer Service 145

Synergy Suite

NOVEMBER 12, 2024

For restaurant industry insiders, from a newbie hourly employee to an experienced restaurant manager, compliance details are embedded through guidelines like the employee handbook and reinforced by training and mobile apps designed for on-the-go learning. Regular staff training on food handling processes is key!

Training 52

Training Demo Sanitation Service Management 52

Restaurant Engine

MAY 15, 2020

Intensify cleaning, sanitization, disinfection, and ventilation. Train all employees on health and safety protocols. McDonald’s numerous requirements include cleaning restrooms every 30 minutes, sanitizing tables and kiosks after each use, and closing all self-service beverage and condiment bars.

Sanitation 59

Sanitation Server Communication Training 59

Modern Restaurant Management

FEBRUARY 28, 2023

It is crucial the chef, sommelier, and servers are given the tools and knowledge they need during the onboarding process to perform their job well. But instead of relying on their memory, consider creating short, instructional videos – on food safety, sanitation, inventory, etc.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

JUNE 17, 2020

Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. Lastly, train your management on the foregoing. Most importantly, management and ownership must be visible.

Sanitation 197

Sanitation Communication Information Training 197

The Restaurant Times

JULY 2, 2020

An important thing that restaurants must make a note of is training and educating their staff on taking all the necessary precautions to maintain hygiene and practice social distancing inside the restaurant. Our vendors also undergo a similar sanitation and temperature check and are no longer permitted to enter our store area.

Sanitation 98

Sanitation Front of House Reservations Server 98

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

JUNE 11, 2021

Servers have become sanitation experts. Success can also mean asking for that promotion or applying for the server position when it opens up. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” As the restaurant industry is going through a period of rapid change, it can be hard to keep up.

Server 143

Server Front of House Scheduling Back of House 143

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. It may not just be as simple as a server or line cook anymore. Safety and sanitation efforts also deserve a callout right now. Ace Onboarding and Training.

Training 148

Training Server Scheduling Sanitation 148

7 Shifts

DECEMBER 13, 2021

Restaurant Workers Say Sanitation Is Important for their Satisfaction. of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Sanitation efforts. Sanitation has always been significant for restaurants, but the events of the last two years have put it under a microscope.

Sanitation 148

Sanitation Scheduling Communication Server 148

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means.

Sanitation 188

Sanitation Training Document Server 188

Modern Restaurant Management

SEPTEMBER 3, 2020

New health codes and reopening mandates, plus the safety and perception of patrons, have made it imperative to invest in COVID-approved inventory including masks, gloves, sanitizers, signage (think: at the door, at point of sale, and throughout), as well as the cost of developing or purchasing new training materials and implementing them with staff.

Sanitation 201

Sanitation Training Server Accounting 201

7 Shifts

DECEMBER 18, 2023

From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. Tip management At many restaurants, servers need to complete tip pools and tip payouts at the end of each shift. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners.

POS Systems 78

POS Systems Scheduling Reservations Communication 78

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? Will new jobs emerge that hadn’t been thought of before—like a sanitization specialist, or someone responsible for managing a line into the restaurant? There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means.

Sanitation 162

Sanitation Training Document Server 162

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). From cleaning flat tops to refilling sanitizers, these tasks might sound small, but make all the difference and can't get lost in the shuffle.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

JUNE 24, 2020

Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. Plus, the guest can leave as soon as they close their check without waiting for servers to complete the engagement. In the U.S.,

Sanitation 215

Sanitation Information Marketing Server 215

Lithos POS

DECEMBER 19, 2023

His duties include executing marketing strategies, recruitment, and hiring, ensuring food quality, staff training, and maintaining effective communication between the administrative team, kitchen staff, and front-of-house employees. So he needs better knowledge about every dish and better consistent training.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

MARCH 10, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. Recipe viewers show staff the proper way to prep orders. Conclusion.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

JULY 16, 2020

Recommended Reading: How to Effectively Sanitize & Clean Your Restaurant What is Restaurant Task Management? Also, by not cross-training your employees, you run the risk of having no one who knows the proper way to restock the kitchen if the employee who does that quits. With a rotating task model , these issues are alleviated.

Communication 113

Communication Scheduling Accounting Training 113

Modern Restaurant Management

MARCH 16, 2020

Uber Eats has also begun a user campaign to drive awareness of “contactless” delivery, provided CDC guidance to restaurants to ensure all delivery orders are properly sealed in tamper-evident packaging, and is working to provide delivery people with sanitization materials in the most impacted markets.

Training 234

Training POS Systems Marketing Sanitation 234

The Restaurant Times

DECEMBER 26, 2020

Poor customer experience comprises anything that makes the customer unhappy such as poor hygiene standards, inadequate sanitization, rude and hostile servers, delayed or mixed-up orders, etc. Staff training of every restaurant employee is a must. How To Avoid. How To Avoid.

Sanitation 52

Sanitation POS Systems Marketing Training 52

7 Shifts

JULY 10, 2020

When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. The absolute worst is when people are hungry and feeling the need to search and corner servers.

Events 140

Events Budgeting Reservations Scheduling 140

Modern Restaurant Management

MARCH 25, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. For example, you might remind your BOH routine responsibilities like sanitation or other prep work. Recipe viewers show staff the proper way to prep orders. Conclusion.

Back of House 88

Back of House Front of House Information Reservations 88

EATER

JUNE 9, 2020

It almost feels like things are back to “normal,” though hand-sanitizing stations and social-distancing tape on the floor remind everyone the staff is working hard to serve safely. Eating out in Berlin seems the same as before, with the exception of servers wearing masks. Per Styregård, Stockholm | Photographs by Petter Bäcklund. ?

Sanitation 127

Sanitation Travel and Tourism Server Marketing 127

Modern Restaurant Management

MAY 27, 2020

Enhanced training, signage, and behavioral “nudges” Implementing health checks and temperature monitoring. Added sanitizing stations. Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot

L&D 176

L&D Sanitation Marketing Download 176