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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

In today’s competitive restaurant landscape, providing memorable customer experience is essential. By creating dining experiences that feel unique to each guest, restaurants can foster stronger connections with their patrons and encourage repeat business. Creating personal experiences for customers requires the right leadership.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Let's take a look at these 11 best practices for restaurant scheduling.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

These days, a restaurant's reputation is built on more than the taste of its food. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.

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7 Restaurant Employee Contest Ideas to Boost Sales and Engagement

7 Shifts

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. This article will arm you with ideas for restaurant employee contests. We also polled some of 7shifts team who used to work in restaurants ( there’s a lot of us! )

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Using Tech for Better Guest Engagement

Modern Restaurant Management

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

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Why Restaurants Are ‘Hibernating’ and What That Really Means

EATER

With winter bringing a COVID-19 surge and cold weather, some restaurants are temporarily closing In 2019, restaurateur Andres Branger and his partners had three Orinoco: A Latin Kitchen restaurants in Boston. Below, everything you need to know about why restaurants are hibernating and what that even means. Now, he has only one.