Modern Restaurant Management

FEBRUARY 12, 2025

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. The workforce has changed; the game has changed, and it's affecting your ability to effectively hire for your restaurant. Let's put this in restaurant terms.

POS Systems 132

POS Systems Server Budgeting Information 132

EATER

NOVEMBER 12, 2024

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating.

Training 133

Training Server Marketing 133

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

Server 243

Server POS Systems Back of House Front of House 243

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? A well-structured restaurant training program will let you turn this around. Each restaurant has unique staff roles that require different types of training.

Training 78

Training POS Systems Server Customer Service 78

Modern Restaurant Management

JANUARY 17, 2023

workers quit their jobs in 2021 is still in full swing, particularly in restaurants. Data from the Bureau of Labor Statistics finds that restaurants have seen the largest number of resignations of any employment sector, with the year-over-year quit rate rising from 4.8 The server doesn't need an encyclopedic knowledge of wine.

Server 186

Server Budgeting 186

Modern Restaurant Management

DECEMBER 5, 2024

Picture this: a server carrying an eye-catching, beautifully poured cocktail in a unique glass catches the eye of customers at a restaurant. Emerging Trends in Glassware Specialty glassware for signature cocktails has been a growing trend for restaurants and bars for several years, capturing consumer attention through presentation.

Presentation 162

Presentation Server Information Budgeting 162

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. Lock down your mobile POS devices so they can only access applications needed for your restaurant. Gain visibility into all traffic leaving the network.

POS Systems 240

POS Systems Server Communication Training 240

Modern Restaurant Management

FEBRUARY 15, 2022

Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Server 225

Server Marketing Front of House Back of House 225

Modern Restaurant Management

DECEMBER 14, 2022

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years?

Server 180

Server Front of House Back of House Marketing 180

Modern Restaurant Management

MARCH 9, 2021

For people considering operating a restaurant, besides a great menu, the aesthetics of the restaurant must also be tackled. One key reason why many restaurants fail despite having great food is failing to consider the restaurant design. Restaurant interior design is the key to attracting customers.

Maintenance 222

Maintenance Server Budgeting 222

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. That doesn’t mean, however, that the restaurant industry’s pace of tech adoption is likely to slow down.

Server 194

Server 194

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Server 197

Server Travel and Tourism Download 197

Service that Sells

NOVEMBER 4, 2024

Restaurants have to make the most out of every guest they have. The challenge is that most servers are afraid to “sell” to guests, and some will avoid it at all costs. Teaching servers to sell doesn’t have to be an uphill battle, especially when you focus on the art of the soft sell.

Server 83

Server Training 83

Modern Restaurant Management

MARCH 29, 2021

In about one week the restaurant industry went from paying overtime to employees because of a shortage of employees to skyrocketing unemployment rates. And they are also incredibly important as restaurant owners manage uncertain sales volumes. They’re not working, and they are milking the time clock. I like half-hour.

POS Systems 208

POS Systems Server Scheduling Training 208

Modern Restaurant Management

NOVEMBER 16, 2021

Going digital – increasingly a top choice among restaurant management. Today’s restaurants are expected to deliver an Amazon-like experience: know customers’ preferences and dining habits and deliver food, whether tableside or to their front doors, without delay.

Server 203

Server POS Systems Information Back of House 203

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. These are a just a few ways you can incorporate IoT into a restaurant or commercial kitchen.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

Modern Restaurant Management

APRIL 4, 2025

Modern Restaurant Management (MRM) magazine asked Murray for her insights on how and why to change a restaurant’s concept, social media marketing, and more. What is an example of how you’ve changed a restaurant concept and what lessons you learned? With my restaurant, I truly think I expanded a little bit too fast.

Customer Service 88

Customer Service Presentation Marketing Server 88

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Server 225

Server POS Systems Information Marketing 225

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. While beneficial in many ways, housing mass amounts of data leaves restaurants wide open to potential breaches — and hackers aren’t always the culprit.

Server 216

Server Training Definition Information 216

Modern Restaurant Management

JULY 13, 2020

It is already being used in restaurant juggernauts like McDonalds and Panera. Now, how are small to mid-size restaurants supposed to compete in an industry notoriously known for slim margins? Restaurants Aversion to Technology. Owning and operating a restaurant is not for the faint of heart. This includes restaurants.

POS Systems 238

POS Systems Server Reservations Article 238

Modern Restaurant Management

FEBRUARY 22, 2021

Your Restaurant’s Digital Transformation. COVID-19 caused a fundamental shift in the way restaurants operate. The POS was hosted on a physical server. Restaurant websites showed PDF versions of their menu. Restaurants began shifting away from call-in orders and enabled online ordering directly from their site.

Server 227

Server Marketing Presentation Book 227

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Omicron spikes have threatened to bring about new restrictions and closures for the restaurant industry, raising new questions about how each new strain will force operators to bend.

Sanitation 231

Sanitation Server Marketing 231

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. Beyond putting guest data insights at servers’ fingertips, data science tools will deepen the personalization possibilities.

Server 189

Server Reservations Information Catering 189

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Even international sushi restaurants adapted this model, like YoSushi. Present Staffing Issues at Restaurants.

Server 215

Server Catering Presentation Maintenance 215

Modern Restaurant Management

MARCH 22, 2022

Although the restaurant industry has recovered slightly since the pandemic's peak, many restaurants are still facing overwhelming challenges that keep them from running their operations smoothly. Restaurant owners must develop new ways to work more efficiently and attract more customers. Staff Shortages Due to the Pandemic.

Server 203

Server POS Systems Definition Communication 203

Modern Restaurant Management

AUGUST 9, 2021

Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. Yeakle has a culinary history working at four-star and four-diamond rated restaurants. Lindsey Yeakle.

Training 208

Training Server Program Management Marketing 208

Modern Restaurant Management

MAY 13, 2020

The business of running a restaurant is no longer limited to exceptional recipes, gorgeous plating, and advertisements. In an age of online ordering, customers demanding Wi-Fi, and the need for websites to dazzle just as much as the food, countering cybercrime has to be a factor in the day-to-day work of restaurant management.

POS Systems 212

POS Systems Server Download Budgeting 212

Modern Restaurant Management

MAY 17, 2022

Customer engagement is guaranteed to increase as customers interact with your restaurant through a dedicated mobile app or QR code system. Mobile apps and QR codes provide targeted messages and unique promotions to customers, which helps create brand awareness and makes your restaurant a household name in the community.

Marketing 212

Marketing Reservations Server Information 212

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” “Staying out of the weeds" in the restaurant industry means avoiding overwhelming tasks and staying ahead of demands.

Server 179

Server Communication Events Marketing 179

Modern Restaurant Management

JANUARY 9, 2023

What the research uncovered is what those who do not drink alcohol want from culture, bars/restaurants, friends and family and what they actually experience, are at odds – especially for those temporarily abstaining from alcohol for Dry January. The most uncomfortable for non-drinkers are bars and house parties.

Download 203

Download Server Marketing 203

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Do Your Research. Communicate Clearly.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

FEBRUARY 10, 2020

But, a restaurant’s brand identity – and visual brand design – is equally important and not to be forgotten. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. Your Website. Your Signage.

Server 222

Server Communication Download Definition 222

Modern Restaurant Management

NOVEMBER 19, 2020

In this Q&A, Modern Restaurant Management (MRM) magazine gets advice on from Guy Bloch, CEO at Bringg on how restaurants can prepare for the colder months ahead. As we approach winter and dropping temperatures, what are some of the biggest challenges the restaurant industry will face in the coming months?

Server 223

Server Magazine Marketing 223

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Server 146

Server Back of House POS Systems Customer Service 146

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. History of Tipping: How did gratuity become integral to our restaurant culture? an hour ($4.03

Presentation 194

Presentation Server Front of House Back of House 194