Service that Sells

SEPTEMBER 2, 2024

Restaurant training is multi-faceted. Take a look at these five restaurant training strategies that can improve employee retention. Take a look at these five restaurant training strategies that can improve employee retention. For long-term results, blend online restaurant training with hands-on practice.

Training 63

Training Communication Server Scheduling 63

Synergy Suite

JUNE 15, 2024

Crafting the perfect restaurant employee schedule is a dance between precision and flexibility that affects every plate served and every customer’s experience. In an industry where timing is everything, errors in scheduling can lead to a domino effect of service delays, overworked staff, and unhappy diners.

Scheduling 52

Scheduling Communication POS Systems Training 52

7 Shifts

FEBRUARY 16, 2024

When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Restaurant Schedule Excel Template Effective employee scheduling means finding the right mix of shifts and shift types for your business.

Download 158

Download Scheduling Training Information 158

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successfully and at scale with their teams at all times.

Communication 148

Communication Scheduling Front of House Back of House 148

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed.

Scheduling 148

Scheduling Server Communication Back of House 148

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 148

Training Information Scheduling Customer Service 148

Synergy Suite

JUNE 7, 2024

Restaurant owners and managers know that the success of their establishment relies heavily on the dedication and hard work of the entire team, not just veteran staff. One area that often poses a challenge is the scheduling of weekend shifts. This restaurant scheduling guide may also be helpful. Let’s go!

Scheduling 52

Scheduling Training Communication Special Events 52

7 Shifts

FEBRUARY 14, 2022

Predictive Scheduling has become a hot topic in the restaurant industry. As a growing number of municipalities propose and approve legislative changes around scheduling practices, many restaurateurs are wondering: how will predictive scheduling impact my business? What is Predictive Scheduling? Table of Contents.

Scheduling 148

Scheduling Food Operations Communication Training 148

7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. However, attracting high-quality restaurant employees goes beyond just filling open positions.

Training 134

Training Scheduling Server Communication 134

Horizon Hospitality

SEPTEMBER 18, 2024

Finding and retaining reliable staff has become one of the most pressing challenges in the restaurant industry today. To navigate high turnover rates, increased competition for skilled workers, and evolving employee expectations, savvy restaurant professionals are adopting new approaches to staffing. May we be of assistance?

Communication 130

Communication Training Scheduling Events 130

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training.

Training 195

Training Front of House Back of House Scheduling 195

Synergy Suite

AUGUST 17, 2022

While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than running into a few shifts that must be filled at the last minute. Why Is Restaurant Scheduling So Important?

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Horizon Hospitality

JANUARY 8, 2024

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. Develop a hands-on training schedule and have management commit time to frequent one-on-one meetings to touch base.

Scheduling 130

Scheduling Training 130

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Don’t skimp on onboarding and training. Poorly trained employees are more likely to make mistakes and can also become frustrated and leave.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

Modern Restaurant Management

SEPTEMBER 3, 2024

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. The right restaurant technology is essential to make it all happen. These businesses play a crucial role in the restaurant industry's foundation and growth.

POS Systems 183

POS Systems Scheduling Training Catering 183

7 Shifts

FEBRUARY 16, 2022

Perfectly staffed, and you're under target with productivity through the roof—a perfect schedule. But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Challenges of Scheduling Teams Across Locations.

Scheduling 148

Scheduling Communication Information Training 148

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 148

Scheduling Server Front of House Back of House 148

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 148

Training POS Systems Communication Document 148

7 Shifts

MAY 1, 2023

Team management is a top concern for restaurants these days. 37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. Given the circumstances, restaurants are looking for better ways to attract and retain good talent. The pandemic pushed a lot of people out of the industry.

Training 78

Training Front of House Budgeting Scheduling 78

Modern Restaurant Management

OCTOBER 28, 2022

The modern restaurant and foodservice industry are facing the most challenging restaurant landscape in decades. After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences.

Training 188

Training Communication Scheduling Information 188

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

Scheduling 201

Scheduling Budgeting Training Customer Service 201

Modern Restaurant Management

JUNE 14, 2024

Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. Among the highlights: Restaurant employees crave recognition and feedback. "But it doesn't just focus on problems.

Training 165

Training Scheduling Accounting Magazine 165

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now?

Training 208

Training Scheduling Customer Service Pricing 208

7 Shifts

AUGUST 27, 2021

Andolini's is a unique restaurant group, comprised of 9 locations spanning multiple concepts, all in the city of Tulsa, Oklahoma. To manage their group of restaurants, Andolini's was using HotSchedules , which ended up costing hundreds of dollars a month per location. Scheduling 300-plus employees. Schedule with empathy.

Scheduling 148

Scheduling Communication Front of House Server 148

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

POS Systems 147

POS Systems Scheduling Training Reservations 147

Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business.

Training 52

Training Document Communication Customer Service 52

Synergy Suite

APRIL 4, 2024

Experienced business owners know that having a balanced schedule for multiple employees can be difficult, especially as the number of employees increases. Today we’re going to answer the following questions: What is scheduling in the workplace? What is an example of an employee schedule?

Scheduling 52

Scheduling Server Reservations Communication 52

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

Kitchen Operations 215

Kitchen Operations Scheduling Reservations Communication 215

Modern Restaurant Management

MARCH 13, 2024

The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture. Understanding the Drought The labor shortage has hit hard, with many restaurants operating below capacity despite a rebound in customer demand. This recognizes the value of their contributions to the business.

Training 196

Training Customer Service Scheduling Reservations 196

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. This is true of team sports, and it’s definitely true in the case of the restaurant industry. A well trained staff is looking much more important now, right?

Training 52

Training Document Information Server 52

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

Communication 78

Communication Server Special Events Training 78

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. Work Ethic : The foundational principle of a strong work ethic seems to be fading from business training faster than the implementation of robotics.

Communication 197

Communication Training Scheduling 197

Modern Restaurant Management

JUNE 20, 2022

With 70 percent of restaurant operators reporting labor and staffing issues and not being able to keep up with demand, how can restaurants boost employee satisfaction and retention? By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity.

Scheduling 218

Scheduling Communication Training 218

Modern Restaurant Management

NOVEMBER 27, 2023

There are many factors that drive the bottom line for restaurants and properly managing maintenance is chief among them. Maintenance impacts multiple critical aspects of restaurant management and operations. Restaurant maintenance ensures technical difficulties don’t compromise food production and quality.

Maintenance 123

Maintenance Document Scheduling Training 123