7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

Server 78

Server Sanitation Accounting Communication 78

Synergy Suite

AUGUST 17, 2022

While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. An ill-planned schedule means so much more than running into a few shifts that must be filled at the last minute. Why Is Restaurant Scheduling So Important?

Scheduling 52

Scheduling Regulatory Compliance Server Training 52

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

Scheduling 208

Scheduling Accounting Communication Server 208

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Using Excel or Pen and Paper to Schedule Employees.

Scheduling 148

Scheduling Server Accounting Front of House 148

Synergy Suite

APRIL 4, 2024

Experienced business owners know that having a balanced schedule for multiple employees can be difficult, especially as the number of employees increases. Today we’re going to answer the following questions: What is scheduling in the workplace? What is an example of an employee schedule?

Scheduling 52

Scheduling Server Reservations Communication 52

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

AUGUST 27, 2021

Andolini's is a unique restaurant group, comprised of 9 locations spanning multiple concepts, all in the city of Tulsa, Oklahoma. To manage their group of restaurants, Andolini's was using HotSchedules , which ended up costing hundreds of dollars a month per location. Scheduling 300-plus employees. Schedule with empathy.

Scheduling 148

Scheduling Communication Front of House Server 148

7 Shifts

SEPTEMBER 9, 2024

over the past decade, keeping employees in restaurants has become increasingly difficult. However, attracting high-quality restaurant employees goes beyond just filling open positions. Some restaurant staff may prefer fewer hours to accommodate school or family, while others might be looking for full-time work with a steady income.

Training 134

Training Scheduling Server Communication 134

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. And compliance?

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Horizon Hospitality

JULY 17, 2024

In an era marked by inflation and supply chain disruptions, restaurants face the formidable challenge of maintaining profit margins while food costs soar. Here, we explore the impact of these factors on food prices and offer practical strategies to help restaurants navigate this turbulent landscape.

Portion Control 130

Portion Control Menu Planning Pricing Server 130

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

Communication 78

Communication Server Special Events Training 78

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. According to 51% of restaurant operators, staffing is one of the top challenges to success. By doing so, you can find candidates who possess the necessary skills and attitudes to contribute to your restaurant's success.

Server 78

Server Communication POS Systems Customer Service 78

Synergy Suite

AUGUST 9, 2022

One of the most important tasks of a manager or owner in the food service industry is the creation of efficient employee shift schedules. If the other working elements of your restaurant are to run smoothly, the restaurant shift schedule must act as a solid building block for your entire organization.

Scheduling 52

Scheduling Budgeting Maintenance Information 52

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Modern Restaurant Management

MARCH 29, 2021

In about one week the restaurant industry went from paying overtime to employees because of a shortage of employees to skyrocketing unemployment rates. And they are also incredibly important as restaurant owners manage uncertain sales volumes. Number Five : Schedule staff according to sales. I like half-hour.

POS Systems 208

POS Systems Server Scheduling Training 208

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Challenges of Managing Large Restaurant Teams.

Scheduling 183

Scheduling Communication Server Information 183

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Server 146

Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

OCTOBER 25, 2023

Working in a restaurant is a marathon, not a sprint. To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Factors that can influence unhealthy coping strategies in the restaurant industry include: A culture that encourages substance use.

Front of House 188

Front of House Training Workshop Back of House 188

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

JUNE 9, 2022

In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. However, for data to make a real difference in your restaurant, don’t focus solely on numbers – go beyond the math to understand trends.

Front of House 196

Front of House Scheduling Information Pricing 196

Modern Restaurant Management

FEBRUARY 15, 2022

Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Server 225

Server Marketing Front of House Back of House 225

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. an hour or $54,962 annually, 35% higher than the average server wage. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling.

Server 78

Server Customer Service Training Communication 78

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Automatically turning off equipment during scheduled downtime or at the end of the day.

POS Systems 244

POS Systems Maintenance Server Scheduling 244

7 Shifts

MAY 31, 2021

All tasks in a restaurant are interconnected. The list goes on and on, but the point is that if something goes wrong in a restaurant's plan, it might only be a matter of time before the domino effect kicks in and has an impact on your guests, your staff, and your bottom line. That's why restaurateurs rely on restaurant operations.

Server 145

Server Scheduling Portion Control Customer Service 145

Modern Restaurant Management

JANUARY 28, 2021

Due to the COVID-19 pandemic, restaurant owners scrambled to adjust to new laws, procedures and safeguards. Now that most restaurants have opened their doors, they’re realizing that the landscape has changed. The employee onboarding schedule should have crystal clear milestones for training and performance.

Accounting 186

Accounting Scheduling Training Server 186

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

OCTOBER 21, 2021

The right concept is crucial when opening your restaurant , a new location, or refreshing your brand. Here are seven successful restaurant concepts to inspire and guide you. What is a restaurant concept? What Makes a Successful Restaurant Concept. 8 Restaurant Concepts & Ideas. What is a restaurant concept?

Scheduling 148

Scheduling Server Presentation Marketing 148

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? This restaurant payroll guide will teach you: What payroll is. How to create a payroll schedule. Restaurant payroll guide: What is payroll? Restaurant payroll guide: What is payroll? How to solve payroll tax issues.

Scheduling 148

Scheduling Server Information Accounting 148

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. And compliance?

POS Systems 78

POS Systems Scheduling Reservations Communication 78

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? From posting the help wanted ad to their last paycheck, you never have to leave 7shifts to manage that team member’s journey working at your restaurant.

Scheduling 88

Scheduling Document Training Information 88