Modern Restaurant Management

DECEMBER 19, 2024

The rapid evolution of payment technology over the past decade has had a profound impact on industries worldwide, and the restaurant sector is no exception. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.

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Presentation POS Systems Scheduling Catering 178

Modern Restaurant Management

JANUARY 14, 2025

Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Understanding the Impact of Disruptions Running a restaurant has always been a balancing act. percent annually.

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Pricing Communication Scheduling Events 180

Modern Restaurant Management

MARCH 3, 2025

Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

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Scheduling Events Marketing 164

Modern Restaurant Management

DECEMBER 9, 2021

In the last few months, restaurants across the country from San Francisco to Cape Cod have announced closures to give staff a much-needed mental health break. Most restaurant owners would be loath to shutter their doors, especially as customer demand has jumped compared to 2020. Burnout among restaurant workers is nothing new.

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Scheduling Communication 218

Modern Restaurant Management

JANUARY 7, 2025

How their actions and attitude impact team and restaurant success. As a restaurant leader, you set the tone by modeling accountability in your actions. " Recognizing and Celebrating Accountability As you begin this shift in your restaurant, you’ll want to reinforce employees’ achievements.

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Accounting Server Communication Customer Service 167

7 Shifts

NOVEMBER 24, 2024

Imagine pouring your heart and soul into your restaurant, only to watch your tables remain empty night after night. One of the building blocks you must put in place before starting a restaurant is market research. Today, we’re giving you a roadmap on how to do restaurant market research well.

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Marketing Information Pricing Training 148

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand.

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POS Systems Book Customer Service Scheduling 167

Modern Restaurant Management

OCTOBER 22, 2024

While these cases may be on the more extreme side, restaurant owners have to be careful not to fall into any traps when it comes to payroll, as even accidental violations could still yield big penalties. Staffing levels have been on the upswing since the dark days of the pandemic, with the number of jobs at bars and restaurants up nearly 0.7

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Scheduling Accounting Pricing 132

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.

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L&D Marketing Pricing Catering 167

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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Marketing Pricing Customer Service Catering 167

Modern Restaurant Management

OCTOBER 11, 2024

Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Employees typically have a more structured work schedule, use employer-provided tools and work on tasks defined by the employer.

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Modern Restaurant Management

NOVEMBER 22, 2024

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings.

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Scheduling Training Budgeting Communication 175

7 Shifts

JANUARY 23, 2024

A restaurant’s schedule is its framework for success. It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. But it isn’t simple.

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Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic,

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Hospitality Magazine

FEBRUARY 19, 2025

It will see the area developed for a mix of hospitality, residential, and retail including restaurants, bars, a hotel, and community facilities. Construction is set to begin by the end of 2025 and is scheduled for completion in 2030. The project is a partnership between the NSW government and developer Aqualand. Photography by .

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Scheduling Magazine 217

Modern Restaurant Management

MARCH 25, 2025

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. They are all about direct oversight, rolling up their sleeves to solve problems, and setting the example in their restaurant.

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Training Accounting Scheduling Presentation 128

Modern Restaurant Management

APRIL 24, 2025

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories. This study with a major global restaurant chain analyzed 1.8

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Reservations Book Scheduling Marketing 100

Modern Restaurant Management

SEPTEMBER 1, 2021

After the rollercoaster of the last year and a half, the restaurant industry is moving forward with making upgrades they put off because of the disruption COVID-19 created. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now? Technology Consolidation. Savings on Prime Costs.

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Modern Restaurant Management

SEPTEMBER 15, 2020

A prerequisite for working in the restaurant industry is often to be “quick on your feet.” As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. Labor Scheduling. No-Touch Menus.

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Scheduling Download Information Communication 240

EATER

NOVEMBER 12, 2024

Lille Allen/Eater Cookbook authors are collaborating with chefs to turn their recipes into restaurant experiences After seeing posts from Agi’s Counter in New York City pop onto his Instagram Explore page, chef Jeremy Fox felt compelled to message its chef, Jeremy Salamon. “I This seems especially true for restaurant chefs like Salamon.

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Book Scheduling 116

Modern Restaurant Management

JUNE 20, 2022

With 70 percent of restaurant operators reporting labor and staffing issues and not being able to keep up with demand, how can restaurants boost employee satisfaction and retention? By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity.

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Scheduling Communication Training 218

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

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Scheduling Accounting Training Front of House 203

Modern Restaurant Management

OCTOBER 15, 2024

Plaintiff Massel alleges that the kiosk takes facial geometry scans without the consent and retention/destruction schedule required by the BIPA, and that Steak ‘n Shake improperly discloses biometric data. The BIPA does not generally prohibit anything, with the exception of selling or profiting from biometric data.

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Information Scheduling Presentation 167

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? A well-structured restaurant training program will let you turn this around. Each restaurant has unique staff roles that require different types of training.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

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Scheduling Accounting Communication Server 208

Modern Restaurant Management

JUNE 20, 2024

While running a restaurant can be rewarding, the job can be daunting and stressful. Restaurant owners should be aware of the Department of Labor’s (DOL) published rule from January of this year which took effect March 11, 2024, and changed how the DOL analyses worker classification under the Fair Labor Standards Act (FLSA).

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Scheduling Information 185

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

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Scheduling Budgeting Training Customer Service 201

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

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Scheduling Definition Budgeting Training 100

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

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Scheduling Training Server Pricing 221

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

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Modern Restaurant Management

DECEMBER 2, 2024

As a restaurant manager, maintaining food safety is your number one responsibility. Also, take the time to regularly schedule refresher food safety meetings or mini-training sessions. Every restaurant should have an incident management plan on file. So, how exactly do you do that?

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Document Communication Scheduling Training 110

Modern Restaurant Management

JANUARY 28, 2025

Each requires distinct skills and mindsets that play critical roles in a restaurant’s success. The Role of a Manager Managers are the backbone of any restaurant or organization, with core responsibilities including: Setting Goals : Collaborating with their team to establish clear objectives and actionable steps.

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Accounting Scheduling Training 168

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

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Kitchen Operations Scheduling Reservations Communication 215

Horizon Hospitality

JANUARY 22, 2025

Some restaurants offer perks such as free meals during shifts, transportation stipends, or gym memberships. Provide Opportunities for Growth Employees are more likely to stay when they feel they have a future with your restaurant. Engaged employees are more likely to feel connected to the restaurants success and be motivated to stay.

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Front of House Event Coordination Scheduling Training 130

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Automatically turning off equipment during scheduled downtime or at the end of the day.

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POS Systems Maintenance Server Scheduling 244

Modern Restaurant Management

NOVEMBER 16, 2022

Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. How can restaurants compete with these high-paying jobs?

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Scheduling Accounting Events 223

Modern Restaurant Management

JUNE 13, 2022

From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Pen-and paper schedules are behind us – or at least you’d think. Reduce Wage Costs.

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Scheduling Competitive Analysis Communication Customer Service 218