Modern Restaurant Management

JUNE 20, 2022

With 70 percent of restaurant operators reporting labor and staffing issues and not being able to keep up with demand, how can restaurants boost employee satisfaction and retention? By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity.

Scheduling 218

Scheduling Communication Training 218

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

Scheduling 203

Scheduling Accounting Training Front of House 203

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. Additionally, they have to remember how this demand aligns with employee skills and availability, before they begin creating shift schedules – often using pen and paper or an Excel spreadsheet.

Scheduling 208

Scheduling Accounting Communication Server 208

Modern Restaurant Management

JUNE 20, 2024

While running a restaurant can be rewarding, the job can be daunting and stressful. Restaurant owners should be aware of the Department of Labor’s (DOL) published rule from January of this year which took effect March 11, 2024, and changed how the DOL analyses worker classification under the Fair Labor Standards Act (FLSA).

Scheduling 185

Scheduling Information 185

Modern Restaurant Management

NOVEMBER 20, 2024

Long after the restaurant industry felt the most significant impacts of the pandemic, echoes still reverberate in the form of workforce realities and operational challenges. After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back.

Scheduling 189

Scheduling Training Marketing Pricing 189

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

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Scheduling Budgeting Training Customer Service 201

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. From updating policies to gearing up for tax season, these steps will enhance your compliance and position your restaurant for sustained growth.

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Scheduling Training Communication Budgeting 154

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels.

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

OCTOBER 13, 2024

The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level. Staffing and workforce management tools are also proving useful.

Marketing 179

Marketing Scheduling 179

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

Kitchen Operations 215

Kitchen Operations Scheduling Reservations Communication 215

7 Shifts

FEBRUARY 16, 2024

When you run a restaurant, you need to get things done — not worry about whether they're done properly. That's why we created free templates to help you manage your restaurant team. Restaurant Schedule Excel Template Effective employee scheduling means finding the right mix of shifts and shift types for your business.

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Download Scheduling Training Information 158

Modern Restaurant Management

DECEMBER 22, 2021

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. For years, we've seen restaurants add small table kiosks or tablets that allow customers to pay for food. Automatically turning off equipment during scheduled downtime or at the end of the day.

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POS Systems Maintenance Server Scheduling 244

Modern Restaurant Management

NOVEMBER 16, 2022

Restaurants are still suffering from a labor shortage – according to the National Restaurant Association , as of September 2022 “eating and drinking places [were] still 560,000 jobs (or 4.5%) below their pre-pandemic staffing levels – tops among all U.S. How can restaurants compete with these high-paying jobs?

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Scheduling Accounting Events 223

Modern Restaurant Management

FEBRUARY 22, 2023

Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now?

Training 208

Training Scheduling Customer Service Pricing 208

Modern Restaurant Management

JUNE 13, 2022

From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Pen-and paper schedules are behind us – or at least you’d think. Reduce Wage Costs.

Scheduling 218

Scheduling Competitive Analysis Communication Customer Service 218

Modern Restaurant Management

AUGUST 12, 2024

Artificial intelligence (AI) is transforming companies across all industries including the restaurant sector. Restaurants are integrating AI in many facets of their operations to gain a competitive advantage. Restaurants are increasingly harnessing AI technology to boost efficiencies and reduce costs.

Scheduling 178

Scheduling Back of House Blog Communication 178

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Reduce Costs by Maximizing Employee Scheduling Times of stress and uncertainty often call for a brief pause and a deep breath.

Scheduling 179

Scheduling Communication Bookkeeping Training 179

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Elevate quality management programs.

Customer Service 195

Customer Service Scheduling Sanitation Program Management 195

Modern Restaurant Management

APRIL 21, 2022

Margin Edge co-founders Roy Phillips and Bo Davis dive into the evolution of restaurant tech: where we’ve been and where we’re heading next. They started the compamy with the goal of automating tedious back-office tasks, saving restaurant operators time and providing crucial data for making business decisions.

Scheduling 197

Scheduling Budgeting POS Systems Reservations 197

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. What are the big insurance issues impacting restaurants going forward?

Budgeting 208

Budgeting Special Events Events Maintenance 208

Modern Restaurant Management

OCTOBER 30, 2023

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities.

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Scheduling Events Communication 197

Modern Restaurant Management

JULY 22, 2022

For fast food and quick serve restaurants, nothing is more essential than providing high-quality food services to customers quickly. Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles.

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Scheduling Marketing Communication 180

Modern Restaurant Management

APRIL 20, 2021

Businesses using big data can expect to see an average profit increase of eight to 10 percent — a testament to why restaurant owners and operators have embraced big data to help understand customer wants and expectations to keep them loyal. The data from these tools can help restaurants streamline systems and improve customer service.

POS Systems 215

POS Systems Customer Service Scheduling Marketing 215

Modern Restaurant Management

OCTOBER 28, 2022

The modern restaurant and foodservice industry are facing the most challenging restaurant landscape in decades. After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences.

Training 188

Training Communication Scheduling Information 188

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

Communication 197

Communication Scheduling Sanitation Training 197

Modern Restaurant Management

AUGUST 17, 2022

The majority of restaurant operators expect the restaurant staffing shortage to extend into 2023 or later, according to the National Restaurant Association’s 2022 State of the Industry Report. Stress is part of the territory as a restaurant manager. Take Some Time Off. Take a day off or book a vacation to regroup.

Scheduling 189

Scheduling Book 189

Modern Restaurant Management

JUNE 9, 2022

In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. However, for data to make a real difference in your restaurant, don’t focus solely on numbers – go beyond the math to understand trends.

Front of House 196

Front of House Scheduling Information Pricing 196

Modern Restaurant Management

SEPTEMBER 7, 2021

Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? The Restaurant Labor Shortage. The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. Always Be Hiring with an Eye on Retention.

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Back of House Front of House Training Scheduling 208

7 Shifts

AUGUST 25, 2024

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Scheduling 148

Scheduling 148

Modern Restaurant Management

APRIL 9, 2024

More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive. How are restaurants using AI now?

Customer Service 192

Customer Service Reservations Marketing Scheduling 192

Modern Restaurant Management

SEPTEMBER 3, 2024

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. The right restaurant technology is essential to make it all happen. These businesses play a crucial role in the restaurant industry's foundation and growth.

POS Systems 183

POS Systems Scheduling Training Catering 183

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successfully and at scale with their teams at all times.

Communication 148

Communication Scheduling Front of House Back of House 148

Modern Restaurant Management

DECEMBER 1, 2021

Performing a restaurant renovation is a big step, but it help create a more positive and attractive environment. We’re going to review a few of the key elements of a workable renovation strategy for your restaurant. This is no different where restaurant renovations are concerned. Knowing the Right Time.

Strategic Planning 202

Strategic Planning Front of House Accounting Scheduling 202

Modern Restaurant Management

OCTOBER 27, 2023

The same goes for any restaurant or bar. Throughout my almost two decades of experience working with restaurant and bar owners these are the areas I always discuss with them when they decide to give their establishment a new look. Prepare Your Staff Staff members need to prepare for the painting of a restaurant or bar.

Front of House 189

Front of House Back of House Scheduling Budgeting 189

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

JULY 22, 2024

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. What are the repercussions of that same scenario for a national restaurant brand with hundreds of locations enduring a heat wave simultaneously? High electric bills and wasted energy are the last things on their minds.

Pricing 197

Pricing Facility Management Maintenance Budgeting 197

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges.

POS Systems 148

POS Systems Scheduling Budgeting Pricing 148