Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. So, with so many restaurants offering great food and service, what was the differentiator? ‘Sanitation theater’ is only part of the equation. Why Is a Different Training Approach Required?

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Training Download Sanitation Events 218

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. To do so, they will need to create a complete food safety program to protect the restaurant itself from reputational harm and financial crisis.

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Sanitation Training 177

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

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Training POS Systems Communication Document 148

Modern Restaurant Management

OCTOBER 31, 2023

As a restaurant owner, you want to be able to ensure your establishment can operate with healthy employees. The way you train your employees to clean, disinfect and sanitize in the restaurant is a crucial step in avoiding the spread of bacteria and viruses.

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Sanitation Training Marketing 189

Modern Restaurant Management

JUNE 15, 2020

With restaurants reopening under guidelines calling for decreased capacities, efficienct practices are top of mind. Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training.

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Sanitation Scheduling Training Front of House 186

Modern Restaurant Management

MAY 7, 2020

People do want to go to restaurants again. The Babbage Pulse, a bi-weekly report tracking consumer behavior, found Americans are most interested in going to restaurants again, when it’s safe. The report states 56 percent of respondents are most looking forward to going to a restaurant with their family.

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Sanitation Training Server POS Systems 204

Modern Restaurant Management

MAY 17, 2024

Promoting a food safety culture in the restaurant industry requires a fundamental shift in mindset and practices. By moving away from traditional beliefs and embracing modern industry standards, restaurants can minimize risks, protect consumer health, ensure regulatory compliance, and enhance their brand reputation.

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Regulatory Compliance Sanitation Accounting Training 117

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

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Sanitation Communication Property Management Training 206

Modern Restaurant Management

SEPTEMBER 4, 2020

While the pandemic has greatly affected many businesses, In June, KaTom Restaurant Supply had the single greatest month in company history. First, the Kodak, Tennessee-based company found a supplier and both bottled and sold hand sanitizer — and gave back to the community by donating 100 gallons to local first responders.

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Sanitation Training Magazine Information 225

Modern Restaurant Management

JUNE 8, 2020

Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Cleaning/sanitizing/disinfecting.

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Sanitation Communication Download Document 202

Modern Restaurant Management

APRIL 27, 2020

As the focus is now pivoting to reopen the economy, a number of resources are being provided to help restaurants learn about best practices. The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus.

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Document Download Sanitation Pricing 231

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

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Scheduling Sanitation Training Document 199

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay.

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Sanitation Communication POS Systems Training 195

Modern Restaurant Management

OCTOBER 28, 2020

As states across the country have lifted and eased restrictions, more and more restaurants have been able to open up — but how are they adapting, especially if they don’t have proper outdoor patios? Layout has always been an important part of any restaurant, but now it’s taking on new meaning.

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Sanitation Customer Service Information Server 212

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?

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Communication Server Special Events Training 78

Synergy Suite

JANUARY 18, 2023

While customers rarely, if ever, interact with the cooks in your quick-service or fast casual restaurant locations, you know that what they’re really there for is the food! A prep cook is typically responsible for preparing all the ingredients that will eventually be turned into delicious meals for your restaurant.

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Training Sanitation Communication Blog 52

Service that Sells

JULY 25, 2022

Are you new to the ranks of restaurant management? As a new restaurant manager, the most important thing for you to remember is this: your followers make you a leader, not the other way around. Follow these tips to get off to a smart start as a new restaurant manager. Set the standard for appropriate attire in your restaurant.

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Training Special Events Sanitation Blog 52

EATER

APRIL 8, 2021

The downtown Dallas restaurant was consistently listed as one of the best in the city, but suddenly, fears about an emerging pandemic were keeping folks home. Café Momentum is more than just a restaurant, though. nonprofits have spent decades training marginalized populations to work in the food and hospitality industry.

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Training Catering Sanitation Facility Management 118

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Seating Capacity 50% Reduction. from the surface.

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Sanitation Communication Back of House Training 212

Modern Restaurant Management

JUNE 7, 2021

Restaurant owners are looking for creative ways to revamp the indoor dining experience with improved health and safety standards. Restaurant owners can use these helpful tips to promote key health and safety standards in order to regain trust and improve the overall customer experience: Improve Air, Hand and Surface Hygiene.

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Sanitation Training Communication Presentation 212

Modern Restaurant Management

OCTOBER 14, 2022

When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Do Your Research. Communicate Clearly.

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Server Communication Training Front of House 189

Modern Restaurant Management

NOVEMBER 27, 2023

There are many factors that drive the bottom line for restaurants and properly managing maintenance is chief among them. Maintenance impacts multiple critical aspects of restaurant management and operations. Restaurant maintenance ensures technical difficulties don’t compromise food production and quality.

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Maintenance Document Scheduling Training 123

Modern Restaurant Management

MAY 13, 2021

Almost every industry was affected in some way by the pandemic, but possibly none more than the hospitality industry, specifically restaurants. But throughout, people have stepped up to help restaurants. One Denver area man decided to do all he could to get some form of restaurant industry aid going. It’s a win-win.

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Sanitation Front of House Training Book 147

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

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Sanitation Training Scheduling Document 171

Synergy Suite

OCTOBER 28, 2024

In the competitive restaurant industry, consistency and efficiency are key to success. For new and established restaurants, mastering standard operating procedures (SOPs) can be the difference between merely surviving and thriving. You do need standard operating procedures (SOPs) in your restaurant. Do I Really Need SOPs?

Customer Service 52

Customer Service Front of House Back of House Training 52

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees. Communicate Return Criteria.

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Training Communication Sanitation Document 218

Modern Restaurant Management

NOVEMBER 2, 2023

In fact, she has experienced every aspect of the food industry: learning the ropes as a fry girl, managing restaurants, inspecting businesses for the health department, and educating and improving food safety for corporate brands, academia, and regulatory bodies. Training and education are imperative. " Why write this book now?

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Sanitation L&D Training Book 189

Synergy Suite

JANUARY 17, 2023

In any quick-service or fast casual restaurant chain, the front-line crew member is the engine that makes the restaurant run on a day-to-day basis. These team members are typically the first point of contact for customers and are responsible for providing excellent customer service and ensuring that the restaurant operates smoothly.

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Training Customer Service Communication Sanitation 52

Synergy Suite

NOVEMBER 12, 2024

Running a restaurant involves navigating a complex web of regulations, and failure to comply can lead to significant consequences, from losing your business license to being exposed to criminal or civil liability. Understanding restaurant compliance is crucial for maintaining a successful establishment and avoiding legal pitfalls.

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Training Demo Sanitation Service Management 52

Modern Restaurant Management

JULY 22, 2020

We have all been dealing with the core problems COVID-19 has brought to us: increased cleaning and sanitizing processes, loss of customers, negotiations with landlords, and many more. On top of those known problems, restaurant managers have also faced unforeseen and sometimes puzzling challenges. 3 – Online Reviews.

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Sanitation Training Information Presentation 209

Modern Restaurant Management

APRIL 20, 2020

Staffing has always been a top-of-mind issue for the restaurant industry. How can restaurants weather these complexities? As restaurants pivot from the effects of COVID-19, how can they best manage with decreased staff? Versatility equals value to the bottom line, and the same can be said for restaurant staff.

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Training Sanitation Scheduling Server 183

Modern Restaurant Management

OCTOBER 20, 2020

After months-long dining room closures prompted by the COVID-19 pandemic, restaurants gained new life in the summer when most government jurisdictions allowed outdoor patio dining. ” Digital workplace tools can help restaurant owners prepare employees to remain agile this winter as they adapt to modified dining protocols. .”

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Training Sanitation Presentation Information 192

Modern Restaurant Management

JANUARY 27, 2022

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Traditional restaurants – with their huge overhead costs – just aren’t built for high delivery demand.

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Sanitation Training Information Pricing 212

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . According to the National Restaurant Association, over 110,000 restaurants and bars closed for business in the United States in 2020. 4 Ways To Train Your New Bar Staff For COVID-Appropriate Etiquette.

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Training Sanitation POS Systems Communication 52

Modern Restaurant Management

MARCH 2, 2021

Prior to COVID-19, I would have told my clients that the most important key to success in the restaurant/bar/hospitality business is customer service. Trust that our washrooms are constantly maintained to new sanitation standards. Trust that everything they touch has been COVID sanitized.

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Sanitation Training Customer Service Presentation 184

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

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Sanitation Training Events 212

Modern Restaurant Management

FEBRUARY 28, 2023

Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.

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Communication Scheduling Sanitation Training 197