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People do want to go to restaurants again. The Babbage Pulse, a bi-weekly report tracking consumer behavior, found Americans are most interested in going to restaurants again, when it’s safe. The report states 56 percent of respondents are most looking forward to going to a restaurant with their family.
As states across the country have lifted and eased restrictions, more and more restaurants have been able to open up — but how are they adapting, especially if they don’t have proper outdoor patios? Layout has always been an important part of any restaurant, but now it’s taking on new meaning.
As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.
Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. What interview questions do you ask when hiring new restaurant employees?
The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. Omicron spikes have threatened to bring about new restrictions and closures for the restaurant industry, raising new questions about how each new strain will force operators to bend.
People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.
What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.
When a diner with a food allergy chooses your restaurant, you’ll want to ensure that they won’t have to think twice about their safety. Creating a safe, allergen-friendly environment within your restaurant will mean a satisfactory experience from customers and success for you. Do Your Research. Communicate Clearly.
With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?
In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .
In my last article I talked about how busy our restaurants will be. Essentially, all of the restaurants I will discuss could have done it better and more efficiently by utilizing the tools that we have available to us now. One way that many restaurants are dealing with this labor shortage is by adjusting hour or days of operation.
For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.
Restaurants nationwide have been hit hard by the COVID-19 pandemic. As restaurants slowly begin reopening, things remain far from “business as usual.” ” The COVID-19 pandemic has changed the way businesses operate, and the restaurant industry is now learning to navigate this “new normal.”
As restaurants across the nation begin to reopen for business, there are many challenges that they will face for the first time. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come. 2] More on this issue later.
Staffing has always been a top-of-mind issue for the restaurant industry. How can restaurants weather these complexities? As restaurants pivot from the effects of COVID-19, how can they best manage with decreased staff? Versatility equals value to the bottom line, and the same can be said for restaurant staff.
Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.
Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. There’s just so many touch points in a restaurant.” Limiting Capacity.
The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.
In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Yes, ordering and payment is important. But it’s really a small component of the overall dining experience.
The restaurant industry was turned upside down in 2020, practically overnight. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left? The goal is to emerge from this crisis stronger than ever. But people need to work.
Don't panic, but it's time to prepare for your restaurant's health inspection. Health inspections are routine at restaurants – and for good reason. And regardless of whether these guests are dining in, taking out, or getting delivery, food safety needs to be at the top of mind for your restaurant and your staff.
It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’
As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.
Today, restaurants’ staggering turnover rates are 70 percent higher than all other sectors. What can restaurant owners and managers do to better engage workers and increase retention in the long run? The current state of employee retention rates can feel dire for restaurant owners, especially after the Covid pandemic.
Restaurants play an important role in our lives and in our communities; often where we celebrate birthdays, graduations, first dates, and major life moments. Restaurants bring groups of people and that traffic often brings safety. Restaurants bring groups of people and that traffic often brings safety.
A 2023 survey from the National Restaurant Association found that 63% of adults planned to eat out during December. Thus, Thanksgiving, Christmas, Hanukkah and New Year’s Eve are wondrous opportunities for your restaurant as customers seek to gather around delicious tables full of food with family and friends.
All tasks in a restaurant are interconnected. The list goes on and on, but the point is that if something goes wrong in a restaurant's plan, it might only be a matter of time before the domino effect kicks in and has an impact on your guests, your staff, and your bottom line. That's why restaurateurs rely on restaurant operations.
The restaurant industry was turned upside down in 2020, practically overnight. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. Will servers come back to the same role they left? The goal is to emerge from this crisis stronger than ever. But people need to work.
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.
Opening a new restaurant is exciting. Your restaurant lease is one of the most important contracts needed to start your business. Before signing anything, you must make sure you can get the restaurant build-out you want. Does your restaurant need floor drains? There are many factors to consider.
The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The National Restaurant Association praised the regulations as “a victory for the restaurant industry and its workers.”
If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Third-party delivery.
While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S.
The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle. And compliance?
As states such as Georgia, Florida and Texas begin to allow restaurants to cautiously reopen, it offers some understanding – for the first time – of what dining out will look and feel like in the wake of COVID-19. A truly touchless payment process has never been more important in the restaurant industry.
A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. There's more to life than work, so it's important to be respectful of your staff's obligations and interests outside of the restaurant's walls. Be Flexible.
As the restaurant industry is going through a period of rapid change, it can be hard to keep up. Servers have become sanitation experts. The constantly shifting restaurant industry can cause some uncertainty. But it can also create a lot of opportunities for growth and success in your restaurant role. Stay Hungry.
The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.
Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility. Using today’s digital technologies, virtually any restaurant can modernize its high-maintenance and inaccessible PDF menus. Think about it.
If you're having trouble finding great people to work in your restaurant, you're not alone. There's a labor shortage impacting the restaurant industry, made tougher by the pandemic. According to 7shifts' restaurant industry data , shifts scheduled are recovering at a slower rate than sales. Writing a good job description.
The pandemic has been particularly hard on the restaurant industry and its workforce. Maneet Chauhan, James Beard award-winning chef, TV, co-founder of Morph Hospitality Group and author of Chaat, said restaurants need to make sure employee’s mental health and safety is top of mind. ” Hunter Evans.
It’s no secret that COVID-19 has impacted the restaurant workforce. According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. If you were able to support employees, what did that look like?"
As states begin to reopen across the country, restaurants are looking for ways to bring back customers and employees in a safe way. With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions. Unfortunately, many of these locations are now understaffed due to furloughs or layoffs.
As restrictions begin to ease for the restaurant industry, social distancing and hygiene standards will define the new normal. Restaurants will have to undergo significant and permanent changes in the way they operate. Reopening In The Covid World: Restaurant Safety Practices To Follow.
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