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Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests.
Many hotels invest in employee development, providing training programs, workshops and opportunities for internal promotions. Bachelor in hospitality management Front desk and guest services The first point of contact for guests is the front desk.
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