Hotel Business

JANUARY 15, 2025

Dan Giordano has been promoted to VP, corporate planning and development. He will lead strategic planning related to future growth, expansions and design. Her leadership oversight includes reservations, guest relations, social media, creative team and public relations. Giordano remains on the companys advisory committee.

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Procurement Strategic Planning Reservations Communication 59

Social Hospitality

FEBRUARY 5, 2025

Hospitality organizations run focused promotional campaigns that position themselves at the top of search results and social media feeds to generate instant user clicks and reservations. When hospitality businesses recognize the advantages and drawbacks of these methods, a strategic plan that optimizes investment returns emerges.

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Events Special Events Strategic Planning Marketing 52

Revenue Hub

FEBRUARY 27, 2024

Integration with Guest Service Systems: SMS marketing platforms should integrate with other guest service systems such as PMS, reservation platforms, or CRM software. Read the full article at Directful The post The Ultimate Guide to Hotel SMS Marketing appeared first on Revenue Hub.

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Marketing Communication Guest Services Strategic Planning 109

Hotel Owner

JUNE 30, 2023

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. At a time when operational costs are rising, it is more important than ever to secure reservations and fill rooms by providing an exceptional customer experience.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

AUGUST 28, 2024

Leveraging Local Event Data for Strategic Planning An effective strategy for small hotels to capture overflow business is to leverage local event data. By doing so, they can identify prime opportunities to increase occupancy and tailor their strategies accordingly.

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Events Strategic Planning Article Marketing 109

Revenue Hub

OCTOBER 23, 2023

To meet business objectives and drive higher revenue and profitability, there are new considerations that today’s revenue managers must account for in their strategic planning. Integrations and data partnerships between solution providers make data actionable and enable closed-loop strategies to maximize revenue and profitability.

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Pricing Book Cost Reduction Download 108

Revenue Hub

JUNE 28, 2023

And while hospitality professionals have built up enough know-how to drastically cut back on the need to ask why for most subjects, tapping into that childlike curiosity when working with data and developing strategic plans is actually an important skill to refine. Using “why?”

Strategic Planning 98

Strategic Planning Article Housekeeping Book 98

eZee Absolute

JULY 9, 2024

They used multiple systems for reservations, billing, and guest management, that lacked integration. Solution Our cloud-based software provided a unified platform that integrated all essential hotel operations, from reservations to billing and guest management. That’s when they turned to YCS’s hospitality solutions.

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Reservations Guest Satisfaction Book Strategic Planning 52

Revenue Hub

JUNE 19, 2024

It is critical to establish an effective collaboration between revenue management and asset management for strategic planning, as this will enable hotels to leverage industry insights that asset managers can provide to help them stay ahead of the curve.

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Pricing Book Reservations Marketing 97

Revenue Hub

DECEMBER 1, 2022

It needs to consider all ancillary spending from online reservations to check-out, food service to spa services, guest rooms to gift shop, and more. When departments align and data and market intelligence is shared, staff have a clearer idea of which strategic business opportunities to pursue, negotiate or decline. “We

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Pricing Marketing Information Article 98

Hotel Business

JUNE 15, 2023

Well-intentioned hotel staff working away at their keyboards, searching feverishly for guest reservations and preferences. By Jeanelle Johnson Long lines at the front desk. And then making a room assignment manually. Too often, hotel guests begin a stay by experiencing the limits of technology rather than a welcoming customer experience.

Strategic Planning 59

Strategic Planning Guest Satisfaction Book Back of House 59

Hotel Business

AUGUST 30, 2023

has revealed key executive appointments that position the company for continued future growth following its acquisition of Radisson Hotels Americas and the successful integration of its nine brands onto Choice’s central reservation system. Choice Hotels International Inc. “We are a stronger company than we were just a year ago.

Strategic Planning 52

Strategic Planning Budgeting Reservations Marketing 52

Les Roches

JULY 1, 2024

Their responsibilities encompass a range of tasks, including welcoming guests upon arrival, facilitating the check-in and check-out process, managing reservations and addressing guest requests. They lead the executive team in developing strategic plans, establishing long-term goals and ensuring the hotel’s financial success.

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Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

AUGUST 1, 2024

Established in 1959, DNATA (Dubai National Air Travel Agency) is renowned for its reliability and extensive network, which includes flight bookings, holiday packages, hotel reservations, car rentals and travel insurance. Their services include flight bookings, hotel reservations, customized holiday packages and event management.

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Travel and Tourism Book Communication Reservations 52

SiteMinder

JULY 13, 2024

Inventory management Along with managing inventory per rate-type, inventory management considers how rooms are allocated across your booking channels, optimising the mix of direct bookings, online travel agency reservations (OTAs), traditional travel agents and everything in between. Revenue management strategy 1.

Pricing 98

Pricing Book Budgeting Marketing 98

Modern Restaurant Management

NOVEMBER 5, 2019

In particular, Chris was instrumental in the development of the Company's strategic plan, which has enabled global growth and leadership, and has overseen the most comprehensive transformation of the U.S. “The turn controls keeps moving, adjusting and adapting to how reservations come in.

Marketing 101

Marketing Strategic Planning Business Development Reservations 101

MBB Hospitality

SEPTEMBER 15, 2024

However, with strategic planning and adaptability, businesses can mitigate these challenges and thrive. Setting aside emergency reserves can provide a financial buffer, allowing your business to weather short-term shocks without resorting to costly credit options. Heres how to stay in business despite economic pressures.

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Budgeting Pricing Strategic Planning Customer Service 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Easy reservation and upselling processes.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Xotels Hotel Revenue Management

DECEMBER 12, 2024

Focus on Direct Bookings: Optimize your website and offer incentives to encourage direct reservations, reducing reliance on OTAs. The Direct Channel Your hotels website and phone reservations are its direct channels. For those who prefer a personal touch , phone reservations remain relevant.

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Book Reservations Pricing Training 40

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. Examples of such best practice include: Using integrated reservation systems to streamline bookings.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Xotels Hotel Revenue Management

APRIL 3, 2024

Groups A unique segment consisting of reservations generally consisting of more than 5 or 6 rooms (make sure to stipulate this in your conditions depending on the hotel size and revenue strategy). Mix of business and leisure amenities and services (see how to target the bleisure market ).

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Pricing Book Marketing Information 76

Metasphere

APRIL 3, 2022

These data include the guest's name, contact details, reservation information, past stays, and more. Basic information such as the accurate guest's name and reservation information - are extremely vital when you deal with room allocations before the guest’s arrival. Image: Guest Profile Example Screen from Opera PMS.

Information 52

Information Communication Definition Book 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Angott: President and Chief Executive Officer | 25 years. Bill Angott was named President and Chief Executive Officer of TSFR in 2009. SevenRooms Partners with TheFork.

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Accounting Marketing L&D POS Systems 173

SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

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Training Customer Service Communication Guest Satisfaction 52

Synergy Suite

DECEMBER 7, 2023

Here we will delve deep into the concept of revenue per seat, exploring what it is, why it’s important, and how you can strategically increase it to drive higher profits for your restaurant. Reservation Systems: If your restaurant accepts reservations, integrate reservation data into your analysis.

POS Systems 52

POS Systems Pricing Training Reservations 52

Les Roches

AUGUST 2, 2024

Strong leadership, strategic planning and business acumen are essential for this role Front office manager: supervises the front-of-house staff, ensuring efficient check-in and check-out processes, handling guest inquiries and maintaining a welcoming atmosphere.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JANUARY 25, 2024

Insights gathered from indirect competition such as vacation rental homes can also offer understanding in other areas to inform strategic planning. This level of e­ngagement encourage­s decisive action, ultimately re­sulting in confirmed reservations.

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Competitive Analysis Information Pricing Marketing 52

Xotels

NOVEMBER 23, 2023

Main responsibilities: Set yearly revenue targets, upgrade hotel standards, liaise with sales & marketing manager on departmental strategy, conduct interviews, project business opportunities, and develop formal training plans. Main responsibilities: Help plan travel itineraries, process payments, and address any booking issues.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Main responsibilities: Set yearly revenue targets, upgrade hotel standards, liaise with sales & marketing manager on departmental strategy, conduct interviews, project business opportunities, and develop formal training plans. Main responsibilities: Help plan travel itineraries, process payments, and address any booking issues.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

Sales reservation fees. Pulling Everything Together: The Hotel Business Plan Here is a short list of how your hotel business plan should look like. Strategic Plan. The strategic plan consists of three important parts covering marketing, distribution and revenue management. Royalty fees. 3-6 months.

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Definition Marketing Budgeting Article 52

Les Roches

JULY 4, 2024

It also requires a strategic approach to business management and decision-making. Coursework in strategic business analysis can help students learn to assess market trends, analyze financial data and develop strategic plans to drive organizational success.

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Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

DECEMBER 28, 2023

Hotel management skillset andresr/E+ via Getty Images The hotel industry values individuals who are knowledgeable and also possess particular key competencies and capabilities, such as: Effective communication: imperative for both guest and team handling, efficient communication is instrumental in managing operations smoothly Customer service oriented: (..)

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

SEPTEMBER 3, 2024

Front office management From check-in and check-out to managing reservations, handling requests and resolving issues, this department is the first and last point of contact for hotel guests. Core areas of hotel operations Depending on the hotel’s size, structure and service offerings, there are usually several different departments.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Advance Sales: The hotel product, represented by rooms, can be sold in advance, enabling revenue managers to strategically plan and optimize occupancy levels over time.

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Pricing Book Budgeting Marketing 52

Les Roches

SEPTEMBER 19, 2024

These technical skills help streamline operations and improve overall efficiency Cultural awareness: understanding and respecting people from diverse backgrounds is important in a global industry such as hospitality.

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Travel and Tourism Customer Service Workshop Hospitality Management 52

Les Roches

JANUARY 19, 2024

Why do you need a hotel business plan? Similar to how architects create blueprints before constructing a building, it’s essential to have a strategic plan when starting a hotel business. Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members.

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Marketing Accounting Book Procurement 52