InnQuest

APRIL 3, 2023

For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels. Accurate forecasting is another critical aspect of revenue management, allowing hotels to price confidently and prepare for high-demand seasons and special events.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Revenue Hub

SEPTEMBER 5, 2023

This system enables hoteliers to keep track of available rooms, reservations, and occupancy rates in real-time. Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Forecasting Demand Accurate demand forecasting is the bedrock of successful inventory management.

Pricing 102

Pricing Reservations Training Article 102

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. If you have a big area, you can host weddings, corporate events, birthday parties, and other celebrations, allowing you to maximize the profitability of your space.

Special Events 97

Special Events Catering Events Workshop 97

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

JULY 27, 2022

Take photos of patrons during your restaurant’s special event and share it on your social channels. Perhaps treat them preferentially by allowing them to make reservations before others. Ask reward recipients to do the same. Think creatively. Ask your most loyal customers what incentives they would like you to offer.

Special Events 203

Special Events Reservations Events Marketing 203

Hotel Owner

JUNE 22, 2023

The hotel also offers numerous special-event venues opening later this year, which include St. All include mahogany dressing rooms, bathrooms of honey onyx, and customised fittings. Many have floor-to ceiling-windows with unparalleled views over Wellington Arch and historic Belgravia.

Workshop 105

Workshop Special Events Reservations Events 105

Revenue Hub

MAY 3, 2024

Firstly, our city is a drive-in market; guests don’t stay for three nights for special events. We were selling special event prices in a market that had reverted to normal holiday-weekend low demand. Just three people booked the $800 special rate. We were offering Monte Carlo prices to a NASCAR crowd.

Marketing 100

Marketing Pricing Special Events Book 100

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. It’s no secret that the hospitality industry is busiest during the holiday season.

Marketing 52

Marketing Scheduling Events Demo 52

Revenue Hub

JUNE 20, 2024

Daniel Bank, reservations manager at Parkhotel Adler, dealt with this firsthand. Without real-time updates, there is a constant battle with inconsistent data across departments – whether it’s the front desk, reservation sales, guest services, or different properties within a group. What does that look like?

Reservations 90

Reservations Special Events Communication Article 90

Revenue Hub

JULY 10, 2023

Group The group segment refers to guests traveling in a group that has blocked several rooms in advance at a special rate. Groups usually reserve at least six to ten rooms per night – they may be corporate, family, special events, MICE, and other types of groups. Find out how to attract group bookings to your hotel.

Marketing 87

Marketing Special Events Book Article 87

SiteMinder

JUNE 12, 2024

Over time, these roles matured and transformed, giving birth to the modern-day revenue or reservations managers. To help explain this further, please watch this video explaining yield management’s evolution to revenue management: There’s also a distinct difference between reservations management and revenue management.

Pricing 98

Pricing Book Reservations Events 98

Modern Restaurant Management

SEPTEMBER 24, 2024

And for our community, we are going to plan something special—whether a dish, or a special event—to amplify our positive impact on the holiday for our customers.” All rights reserved. Copyright © 2024 John Wiley & Sons, Inc. This book is available wherever books and eBooks are sold.

Communication 175

Communication Special Events Book Reservations 175

Modern Restaurant Management

JANUARY 26, 2022

On Valentine’s Day, restaurants fill up quickly with reservations from couples eager to spend a romantic night together. Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. Create a Prix Fixe Menu.

Events 225

Events Special Events Definition Catering 225

Hotelogix

JANUARY 31, 2024

It includes browsing for options, reading reviews, and making reservations. This can be achieved through personalized services, special events, or distinctive features of your property. Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

Guest Services 130

Guest Services Customer Service Book Demo 130

SiteMinder

OCTOBER 8, 2024

As a result, our online bookings rose by about 10%” Matthias Gerber, Co-owner Town Hotel Read more Tips to maximise the MaxiRoom extranet and gain Hotelbeds bookings By maximising your use of MaxiRoom, you maximise your occupancy through more Hotelbeds reservations. Here are five ways to enhance your use of the tool: 1.

Book 52

Book Property Management Blog Reservations 52

Hotel Business

APRIL 18, 2024

Hotels are all about making their guests feel special. For the past year, The Indigo Road Hospitality Group (IRHG) has done just that at its four boutique hotels by creating special events and delights that they could treasure during their stay and beyond.

Workshop 59

Workshop Special Events Reservations Events 59

Hotel Owner

JUNE 29, 2023

Think about what attracts people to your area – is it a theme park, special event, scenery, or a pastime, such as walking, cycling or fishing? In this digital age, mining your past reservations and reaching out to past clients is simple and cost effective. Reaching your market has never been easier or more cost effective.

Special Events 105

Special Events Marketing Reservations Communication 105

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. Distribution is complex and will not be uniform for all structures.

Book 81

Book Information Reservations Catering 81

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

Special Events 75

Special Events Book Information Reservations 75

OpenTable

FEBRUARY 21, 2024

Holidays Christmas, New Year’s Eve, Valentine’s Day, and Mother’s Day are familiar occasions where a prix fixe menu can set the tone for a special day for guests—and help restaurants run smooth shifts on the busiest days. Just because You don’t need a special event to offer a prix fixe menu.

Special Events 52

Special Events Pricing Events Reservations 52

SiteMinder

OCTOBER 10, 2023

Track the rate of reservations to gauge increasing or decreasing demand. Special events & holidays. Stay updated with local events and holidays that can spike demand. Consider influences like economic conditions or political events that might affect bookings. Market segments. Booking pace. External factors.

Book 52

Book Pricing Reservations Accounting 52

Modern Restaurant Management

AUGUST 3, 2021

Invest in your website with clear menus, ample dining room and food photos and include online ordering or online reservation options to serve both sets of customers. Use Facebook, Instagram and/or TikTok to share your unique offerings, daily specials and other events and to interact with customers.

Special Events 215

Special Events Events Server Information 215

SiteMinder

OCTOBER 5, 2023

Comprehensive tools : From managing reservations to enhancing the guest experience, Expedia Partner Central provides a range of tools tailored to the needs of hoteliers. This section lets you adjust room rates, offering flexibility in response to changing demand or special events.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

Revenue Hub

MAY 17, 2024

Properties can offer a discount on spa services or special event tickets based on their history and interests. Guests want options and they are more likely to select services or special offers catered to them.

Marketing 96

Marketing Travel and Tourism Book Communication 96

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

Special Events 81

Special Events Book Information Reservations 81

Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Develop innovative packages, such as girls day by the pool, special occasion, bachelor, or bachelorette packages. Most importantly, empower the guest to personalize and reserve in advance. Let potential guests learn about your amenities and reserve and customize their stay.

Reservations 78

Reservations Book Catering Special Events 78

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Marketing 180

Marketing Information Communication Reservations 180

Revenue Hub

OCTOBER 17, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

Concierge 97

Concierge Events Book Catering 97

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. roomMaster Anywhere is an easy to use, all-in-one, pure cloud reservations software solution for hotels, motels, and guesthouses.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Synergy Suite

APRIL 11, 2023

Promoting special events, discounts, or new menu items through your website helps generate buzz and attract customers and retain loyal ones. Some examples include: Reservation System Integration If you offer reservations, integrating a reservation system into your website allows customers to conveniently book a table online.

POS Systems 52

POS Systems Reservations Information Definition 52

eZee Absolute

AUGUST 31, 2022

Host a special event. Offering discounts and packages quickly draw travelers into your hotel, intrigues them to make a reservation, and help you boost occupancy. Host a special event. And if they are staying at your property, they would expect something special. How Can Hotels Prepare for Diwali?

Special Events 52

Special Events Pricing Events Book 52

Revenue Hub

OCTOBER 23, 2023

The dynamic nature of the market requires properties to keep track of both what’s happening inside their building with large-scale changes in booking velocity, as well as what is happening outside the walls such as special event calendars and overall market differences.

Pricing 86

Pricing Book Reservations Property Management 86

Modern Restaurant Management

JUNE 10, 2020

“We’ve always been a no-reservations family restaurant, with close-proximity indoor seating to encourage lively, customer interaction,” said a 15-year veteran on the waitstaff. The investment could also pay off long-term when, after larger gatherings are once again permitted, the space can also be used for special events.

Special Events 221

Special Events Sanitation Reservations Marketing 221

Xotels

JANUARY 18, 2021

Segment by default the individual bookings for short midweek stays as business, and identify as leisure reservations of double rooms over the week-end. You can also introduce the following question in the reservation process on your hotel website: Is your reservation for business stay or leisure? Negotiated Rates.

Marketing 40

Marketing Book Reservations Special Events 40

The Restaurant Times

JANUARY 18, 2023

taking table reservations, . When a customer signs up for a restaurant’s loyalty program , orders food online, has it delivered, or wants to make a reservation, the restaurant gets information about that person. It combines the positive features of traditional POS (Point-of-Sale) systems with the following tools: .

POS Systems 52

POS Systems Information Bookkeeping Scheduling 52

Revenue Hub

JUNE 27, 2023

Properties can offer a discount on spa services or special event tickets based on their history and interests. Guests want options and they are more likely to select services or special offers catered to them.

Marketing 93

Marketing Book Travel and Tourism Communication 93