Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

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Reservations Server Customer Service Scheduling 212

Modern Restaurant Management

MAY 17, 2022

Promote Online Ordering and Reservations. Restaurants can also offer customers a pre-order option during the reservation process. Food arrives at the table shortly after the customer shows up, removing the stress placed on servers and limiting the time pressure. Include Online Payments with Multiple Fulfillment Options.

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Marketing Reservations Server Information 212

Modern Restaurant Management

MARCH 13, 2020

" Bo Peabody, Co-Founder and Executive Chairman of restaurant reservation and rewards app Seated , Board member of Boqueria Restaurants, and Co-Owner of Mezze Restaurant Group , suggests: Beyond spacing out tables, take advantage of outdoor space if you have it available.

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Modern Restaurant Management

MARCH 11, 2025

Staffing also required adjustments, as many longtime servers hesitated to return. Everyone in a restaurant matters—the chefs, servers, dishwashers, prep cooks, hosts, managers—each person plays an essential role in achieving the team’s final result. Now, five years later, business has largely returned to normal.

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Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef.

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Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Reservation Processing. Keeping track of reservations has always proven to be an uphill task for restaurant operators. Kitchen operations. Dining room procedures. Staff Management.

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Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

JULY 18, 2023

There’s no worse experience for a guest than to stand awkwardly at the host stand waiting for someone to take their name, check their reservation and seat them. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated.

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Server Training Reservations 167

Modern Restaurant Management

FEBRUARY 14, 2024

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Let’s start with the reservation charge. For now, I have recommended to my clients to only utilize the reservation charge during holidays (Mother’s Day, Christmas, New Years, Easter, etc.).

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Reservations Pricing Server Book 189

Modern Restaurant Management

DECEMBER 6, 2021

Bussers can be informed in real-time when the table needs to be cleaned and servers can be kept up to date on all of their table’s statuses. Perhaps you could revisit your menu and retrain your servers to promote high-profit items. You can speed up tables and free up your employees’ time.

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7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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Modern Restaurant Management

JUNE 29, 2020

Waving down a server for another drink or side order may be part of the old dine-in experience, but it is hardly a tradition that diners want to continue. Should people call ahead for a reservation or “wait list” to avoid overcrowding? Dine-in mobile ordering. Brand-enhancing signage. Consistent execution.

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Modern Restaurant Management

MAY 19, 2020

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? Do people need to make reservations in advance? In order to ensure a safe dining environment we are requiring advance reservations. Add a simple banner to your site that explains this. It’s a skill!).

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Sanitation Communication Reservations Server 189

Modern Restaurant Management

AUGUST 3, 2020

The patron places their debit or credit card in the booklet, which the server takes to the register. The server swipes the card through the machine that has been touched by countless other cards and servers, and returns the card and booklet to the patron.

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Modern Restaurant Management

SEPTEMBER 30, 2022

As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.) Servers have handhelds so they can take orders and payments right at tables. Hosts utilize online reservations and waitlists to maximize table space. The Many Benefits of Being on the Floor.

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Server Front of House Scheduling Reservations 197

Eat Restaurant Management

APRIL 26, 2023

Spades allow customers to add a tip when paying with a credit card, and Eat App provides a seamless reservation and overall guest experience. Read the full article for your step-by-step guide on how to triple your servers' tips. Key Takeaways: Integrating Spades and Eat App can increase tips for restaurant staff.

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Modern Restaurant Management

AUGUST 9, 2022

The digital solutions mean a kitchen becomes the source of revenue – with less hostess, server, busser, or other overhead costs. Reservations and reminders : Make the option to reserve a table by text message to free up time on the phone for staff and line-ups for waits.

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Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them.

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Scheduling Server Reservations POS Systems 189

7 Shifts

DECEMBER 18, 2023

Tip management At many restaurants, servers need to complete tip pools and tip payouts at the end of each shift. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Reservation-tracking tools allow customers to make and edit reservations online.

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POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

FEBRUARY 17, 2025

Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll. In terms of operations, we're seeing a trend towards integrated systems.

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POS Systems Scheduling Pricing Guest Services 88

Modern Restaurant Management

JUNE 15, 2022

By July 2021, OpenTable reported that reservations had returned to normal after plunging by two-thirds during the pandemic. QR codes on tables that link to your menu, as well as contactless payments platform, can help limit interaction with servers while make table turnaround times shorter. It makes things easier for both you and them.

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Server Reservations Marketing 208

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. PMSl PMS There are three types of Hotel PMS – Server-based It is also known as on-premise or legacy Hotel PMS. It is a software application that helps you manage your daily operations.

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Book Server Reservations Property Management 130

Hotelogix

SEPTEMBER 12, 2024

A Hotel PMS provides several operational reports, including a history and forecast report, revenue report, reservation report, housekeeping report, night audit report, financial report, guest history report, occupancy reports, etc., It updates in real-time, is highly secure, and reduces IT costs by eliminating the need for on-site servers.

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Modern Restaurant Management

FEBRUARY 6, 2023

Huddle up pre-shift with your servers and help them get their heads in the game. You can eliminate the need to shake kegs, minimize players on “injured reserve” and ditch the “guesstimating” while allowing your team to focus on higher-value activities. Penalty #1: Delay of Game Want to increase ticket averages?

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Server Reservations Information 189

7 Shifts

SEPTEMBER 15, 2021

Your servers' tips get increased from a higher check average. Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. Would you be more inclined to order a special that's just listed off the board, or one that a server is passionate about? Our guess is the latter.

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Server Training Information Blog 147

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Erin DeJesus, lead editor.

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Reservations Server Sanitation Book 120

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. The answer lies in technology. Automated solutions like call-in waiting, online bookings, etc.,

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InnQuest

SEPTEMBER 5, 2023

Technology Infrastructure: Inventory includes computers, servers, point-of-sale systems and network equipment. Proper maintenance is crucial for guest services and reservations. It should provide real-time updates on room availability, reservations, and guest information.

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Hotelogix

OCTOBER 19, 2023

It is also called legacy or server-based Hotel PMS. From servers to the software, everything is installed at the property.  It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.

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EATER

SEPTEMBER 19, 2023

A healthy slate of new openings keeps diners entertained without overwhelming, though the buzz around the best spots does necessitate reservations. The reputation is only reinforced by the city’s strong culinary overlaps with the rich foods of the nearby Alps and southern neighbor Austria.

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Modern Restaurant Management

AUGUST 31, 2021

percent of the population is now vaccinated , restaurants need to be prepared to handle a rush of reservations while simultaneously sustaining takeout operations. For sit-down diners, having the authority to order food and drinks without the extra step of waiting for a server is ideal. Given that 46.5

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Communication Reservations Server Customer Service 192

SiteMinder

MARCH 16, 2023

What is a Hotel Reservation System? A hotel reservation system, or hotel reservation software, is a technology platform that enables hoteliers to accept direct bookings through the hotel’s website and through various distribution channels. Generally, there are 2 major types of hotel booking reservation systems: 1.

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Reservations Book Server Information 52

Synergy Suite

MARCH 7, 2023

If you have a food establishment that utilizes a wait staff, then the right restaurant reservation system is an absolute essential piece of your restaurant technology solution. Table reservations and management can be a complete nightmare if you don’t have a software tool, or the tool you have isn’t a good fit for you.

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Reservations POS Systems Book Demo 52

Modern Restaurant Management

MAY 7, 2020

We will also see a rise in use of virtual waitlist and reservation platforms across restaurants. Where third-party delivery and reservation platforms were once industry standard, we expect to see a ‘direct is best’ revolution. As soon as they’re done with their food and drink, they stand up and walk out.

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Front of House Reservations Server 192

7 Shifts

AUGUST 20, 2020

For on-premise dining experiences, contactless ordering solutions can speed up table turnover and free servers up from the monotonous task of taking orders so that they can focus on giving guests a memorable hospitality experience. Your servers can use this information to serve guests personalized hospitality experiences.

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Modern Restaurant Management

MARCH 4, 2021

Now, the online ordering process is just as critical as is being able to make reservations via an online source. Now it’s not just the sneezing server that raises eyebrows; it’s the maskless chef or lack of signage directing people to social distance. All that has changed. Germ conscious consumers.

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Sanitation Server Reservations 197

Hotelogix

OCTOBER 18, 2023

Also known as Hotel Property Management Software (Hotel PMS) or hotel management system, it enables hoteliers to efficiently manage reservations, housekeeping, guest data, accounting, distribution, etc.   Save costs: Again, as you don't need costly servers and several other related hardware, you get to save a lot.

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Housekeeping Reservations Server Accounting 130

EATER

APRIL 4, 2024

They keep servers from having to carry pitchers, which “felt clunky” and “weren’t the aesthetic we were looking for,” Ott notes. Other times, it’s just awkward — an endless stream of thank you ’s to my server in response to an additional trickle of water. But — a boon for thirsty people — they’re also accompanied by carafes.

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