Guest Experience: Lodging Magazine

JULY 27, 2023

This adds nearly 600 hotels to its central reservation system ahead of schedule and less than a year since its acquisition of Radisson Americas closed. This enables the nearly […] The post Choice Integrates All Radisson Americas Brands Onto Central Reservation System appeared first on LODGING Magazine.

Reservations 98

Reservations Scheduling Book Magazine 98

Modern Restaurant Management

DECEMBER 19, 2024

These AI-driven systems can help restaurants cut costs and reduce human error by automating simple tasks such as reservation scheduling, taking orders and collecting payments. One of the most persistent trends in payments technology has been the incorporation of AI-driven solutions and systems, including POS systems.

Presentation 178

Presentation POS Systems Scheduling Catering 178

EATER

DECEMBER 2, 2024

Restaurants may also require a deposit on a reservation to ensure you show up. Make a reservation ASAP For major holidays, it’s wise to start looking at least a month and maybe even two months out for a reservation. Arrive on time Holidays are chaotic, but punctuality for your reservation is important.

Reservations 105

Reservations Book Budgeting Scheduling 105

Hospitality Net

AUGUST 2, 2023

KTN) announced today the topic for Doug Kennedy’s next training webcast: Reservations Sales: Remember, Ring-Ring Means Cha-Ching!, scheduled for Friday, August 18 from Noon – 12:40pm. Kennedy Training Network Inc. REGISTER HERE

Training 97

Training Reservations Scheduling 97

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How would you handle a party arriving late for their reservation? How would you handle a party arriving late for their reservation?

Server 78

Server Reservations Guest Satisfaction Communication 78

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. Creating a clear posting schedule ensures your content rollout is timely and stress-free.

Marketing 81

Marketing Scheduling Events Blog 81

Hotelogix

JANUARY 19, 2025

For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly. Staff can update room statuses or reservation details remotely, ensuring faster response times and smoother workflows. Schedule a Demo With Hotelogix PMS For instance, it enhances communication between departments.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

NOVEMBER 28, 2024

They also have more control over cleaning schedules and other services, offering greater flexibility. You can use this type of hotel apartment management software for an apartment reservation system, as well. The serviced apartment booking system is easy to use and can help ensure easier reservations for the guests.

Marketing 130

Marketing Blog Information Reservations 130

Hospitality Net

APRIL 6, 2023

KTN) announced today that the topic for his next training webcast is: Five Reservations Sales Questions Your Team Should Be Asking Today’s Pre-Informed Callers, scheduled for April 17 from Noon – 12:40 pm EDT. Kennedy Training Network Inc.

Information 97

Information Training Reservations Scheduling 97

Modern Restaurant Management

OCTOBER 10, 2023

A blurring of work and personal schedules is among the factors driving a shift toward earlier dining times at fine dining restaurants, according to a new report from Placer.ai. Other factors include the continuing work-from-home trend and the increasing population of younger families in urban residential locations.

Scheduling 189

Scheduling Reservations Marketing 189

Hospitality Net

DECEMBER 4, 2024

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, December 20, from Noon – 12:45pm EST. REGISTER HERE

Training 98

Training Reservations Scheduling 98

7 Shifts

DECEMBER 18, 2023

All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. Employee scheduling software Say goodbye to frustrating spreadsheets, paper schedules, and confusing text message chains. Creating analog schedules is time-consuming, and you also won’t collect any scheduling data.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Hotelogix

JANUARY 9, 2025

These integrations enable hotels to enhance operations, optimize distribution and reservation processes , increase direct sales , and improve revenue management capabilities. Schedule a Demo With Hotelogix Our milestones in 2024 reflect our steadfast dedication to the hospitality industry.

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Demo Document Book Marketing 130

Modern Restaurant Management

NOVEMBER 19, 2024

As we witness a rise in remote work, busier than ever schedules and evolving family structures, it is no wonder that more and more people today are engaging in solo dining. In a joint survey by OpenTable and KAYAK, 60 percent reported having dined solo at a sit-down restaurant within the past year.

POS Systems 180

POS Systems Catering Training Front of House 180

InnQuest

SEPTEMBER 26, 2023

Utilize hotel management software to streamline booking processes, track guest information and manage reservations efficiently. Create a Daily Schedule A well-structured daily schedule is your best friend in hotel management. For expert tips on leveraging social media for your hotel’s success, read this.

Scheduling 219

Scheduling Blog Book Reservations 219

Hotelogix

DECEMBER 17, 2024

Guest Verification at Check-In: Collect and verify photo IDs at check-in to ensure the cardholder matches the reservation. Confirm the cardholder’s name matches the reservation. Pre-Arrival Confirmations: Automated emails or SMS messages confirming the reservation terms, such as cancellation or no-show policies.

Document 100

Document Communication Book Reservations 100

Synergy Suite

APRIL 4, 2024

Experienced business owners know that having a balanced schedule for multiple employees can be difficult, especially as the number of employees increases. Today we’re going to answer the following questions: What is scheduling in the workplace? What is an example of an employee schedule?

Scheduling 52

Scheduling Server Reservations Communication 52

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. This will give them an informed perspective on how the technology can best benefit their business.

Scheduling 203

Scheduling Accounting Training Front of House 203

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

Book 78

Book Marketing Reservations Blog 78

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. User-friendly interface If you’re using the software for scheduling and employee communications, everyone will use it regularly.

Scheduling 78

Scheduling POS Systems Reservations Communication 78

7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. User-friendly interface If you’re using the software for scheduling and employee communications, everyone will use it regularly.

Scheduling 78

Scheduling POS Systems Reservations Communication 78

Hotelogix

FEBRUARY 17, 2025

Without optimized scheduling, you’re left to paying for overtime or having idle employees  during off-peak periods. Use Scheduling Tools: With the right software, you can align staff work schedules with average occupancy so that you have just the right number of people on duty (no one too many).

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

Modern Restaurant Management

SEPTEMBER 11, 2023

Staff Management AI tools can assist with staff scheduling, labor forecasting, and task assignment, with the ability to generate recommended labor hours for each day to the hour. As technology advances, AI will play an even larger role in transforming the restaurant industry.

Kitchen Operations 215

Kitchen Operations Scheduling Reservations Communication 215

Modern Restaurant Management

APRIL 27, 2022

Get Ready for Reservations (or Don’t). The first big decision you need to make for any major holiday is whether or not you’re going to accept reservations. For example, by accepting reservations you’ll allow a select few parties to skip the wait, ensuring that they’ll have a great spot and a great time.

Reservations 212

Reservations Server Customer Service Scheduling 212

Modern Restaurant Management

JANUARY 28, 2021

The scoreboard should lay out exactly what their daily responsibilities are alongside a clear performance evaluation schedule. The employee onboarding schedule should have crystal clear milestones for training and performance. Improving employee accountability doesn’t have to be an awkward process reserved for one-on-ones.

Accounting 186

Accounting Scheduling Training Server 186

Hotelogix

MARCH 11, 2025

   - Promote work-life balance through flexible scheduling: In 2025, flexibility isn't just a perk - it's an expectation. Hotelogix makes it a breeze, reducing headaches for your reservation team.    - Recognize and reward employee achievements: A little recognition goes a long way.

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

7 Shifts

OCTOBER 14, 2021

Shifts scheduled and hours scheduled also saw increases during those holidays. The holiday season for restaurants is full of events: business dinners, big reservations, special menus, and more. And when they go in to make a schedule, that availability is impossible to miss. Empower staff to collaborate on their schedule.

Scheduling 148

Scheduling Communication Events Reservations 148

Modern Restaurant Management

JUNE 22, 2020

Restaurants can minimize close contact by texting alerts when reservations and takeout orders are available, keeping people from clustering together at entrances or pickup counters. Keywords can also streamline tasks like informing employees of relevant health information, scheduling and more.

Communication 202

Communication Reservations Information Marketing 202

Hotelogix

SEPTEMBER 12, 2024

This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix. They may become as important as a feedback online reservation software.  After checkout, guests automatically receive a review email.

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

Modern Restaurant Management

FEBRUARY 28, 2023

. #4: Streamline Daily Operations Many restaurants still rely on pen and paper or basic spreadsheets for their day-to-day business operations – to keep track of everything from work schedules and cleaning tasks to bar inventory. The list of ongoing operational tasks for running a restaurant is extremely complex.

Communication 197

Communication Scheduling Sanitation Training 197

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Apple | Android 4.

POS Systems 147

POS Systems Scheduling Training Reservations 147

InnQuest

SEPTEMBER 5, 2023

These are managed as inventory and must be scheduled and priced accordingly. Maintenance and scheduling are crucial. Proper maintenance is crucial for guest services and reservations. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You should also create a cleaning schedule that assigns specific tasks to designated staff members.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. Restaurant Employee Scheduling Software Not only are pen-and-paper or spreadsheet schedules costly when it comes to your time—they are useless when it comes to data.

Scheduling 148

Scheduling POS Systems Front of House Information 148

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. Try 7shifts for free. Apple | Android 4.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Plus, a Hotel PMS can help schedule housekeeping tasks, assign staff, and track the same for timely completion. What is Hotel PMS? to make key business decisions.

Property Management 130

Property Management Housekeeping Maintenance Server 130