Horizon Hospitality

MARCH 7, 2024

Here are some of the top pieces of advice from our hospitality recruiters for when your hospitality career feels stuck: Leverage your Performance You get top marks in your performance reviews and meet all your financial goals and KPIs, yet still only scrape together a cost-of-living raise each year.

Communication 130

Communication Training 130

Horizon Hospitality

DECEMBER 11, 2023

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Is the content valuable and accessible?

Training 130

Training Guest Satisfaction Marketing 130

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

Scheduling 88

Scheduling Communication Strategic Planning Information 88

Hotel Owner

JUNE 27, 2024

At times of labour and skills shortages, employers need to ensure that their recruitment processes and language are attracting the attention of all available talent out there. wanted to recruit more older workers, but initially we were not successful in reaching out to the kind of candidates we had in mind.

Customer Service 98

Customer Service Training Information 98

Hotel Owner

JANUARY 12, 2024

To support the campaign, the Holiday Inn Blackpool has launched a bespoke recruitment website, listing the live opportunities on offer as well as roles that will open in the coming weeks at both the Holiday Inn Blackpool & Marco’s New York Italian restaurant.

Front of House 98

Front of House Housekeeping Training Hospitality Management 98

AHLEI

OCTOBER 3, 2022

With the reality of a shrinking labor pool and increased turnover, it’s no wonder that recruitment and retention are top goals of many hotel and lodging properties. Vetted by the industry – manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible.

Training 119

Training Hospitality Management Property Management Pricing 119

Hotel Owner

OCTOBER 5, 2023

Inclusion on the list makes it easier for businesses to recruit from abroad and the decision to not add any hospitality roles to the list in the latest review is seen as a bitter blow to businesses which are still struggling to recover from the effects of both Brexit and the pandemic.

Catering 98

Catering Training Pricing Events 98

Hotel Owner

MAY 25, 2023

Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”. It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure.

Book 105

Book Housekeeping Maintenance Training 105

7 Shifts

JULY 29, 2020

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? What PPE will you provide?

Training 117

Training Server Scheduling Accounting 117

MEWS

OCTOBER 2, 2024

Hiring and training new employees is an expensive business, both in recruiting costs and time invested. So, it’s not surprising that staff satisfaction and retention are priorities for hotels looking to drive profitability.

Training 130

Training 130

Hotel Owner

JULY 12, 2023

Holiday park operator, Haven Holidays, has announced it is recruiting more than 1,500 new seasonal team members across 38 of its 41 holiday parks this summer. This recruitment drive follows an investment of over £170m across the company’s multiple parks in 2023, which has been driven by the continued growth in domestic tourism.

Housekeeping 105

Housekeeping Training Book Marketing 105

Hotel Owner

JUNE 26, 2023

Depending on their job role, there are a mix of mandatory and recommended training options. Additional learning includes podcasts and personal development e-learning courses – giving employees training resources that are easily accessible via mobile phone apps and online. Why was The Academy created? What’s the mission behind it?

Training 111

Training Accounting Presentation 111

Hotel Owner

OCTOBER 18, 2022

In fact, UK hospitality has proven to be so popular this year, that it has highlighted an ongoing issue with staff recruitment and retention; the next big challenge on the horizon for the industry. For example, at Burgh Island Hotel, we offer staff training in sustainability practices. Make hospitality a long-term career.

Training 105

Training Catering 105

Hotel Owner

MAY 2, 2024

The new Holiday Inn Blackpool and Marco Pierre White New York Italian restaurant opened its doors last week with the launch of its new recruitment campaign, ‘Be More You’. The hotel and restaurant sit adjacent to Blackpool North train station, and above a new tramway and transport interchange which will open in June.

Training 52

Training 52

Hotel Owner

APRIL 18, 2024

Crossbasket Castle, a luxury hotel on the outskirts of Glasgow, is set to create 50 new jobs in the hospitality industry, as it looks to recruit new talent in the sector to join its growing team. This new recruitment drive has been launched to fill up jobs across the business, including reception, waiting, bar, kitchen staff and more.

Training 52

Training Events 52

Hotel Owner

OCTOBER 23, 2023

The academy launched last September and has delivered a series of training, projects and mentorships to staff at its hotels through a 12-month course. The Eden Hotel Group has celebrated the first graduates from its Thrive leadership academy.

Training 98

Training Workshop Marketing 98

eHotelier

MARCH 3, 2024

To address the main topics, the meeting will focus on health and wellness tourism, sustainability, the promotion of premium tourism in mountain areas, emerging tourism products and the training and recruitment of human talent.

Travel and Tourism 162

Travel and Tourism Training 162

Luxury Hospitality Magazine

JULY 3, 2024

Lifetime, the UK’s largest training provider, has seen a 47% increase in female chef apprentices from 2022- 2023. The news comes as the hospitality sector is facing chef shortages, with the vacancy rate in the sector sitting at up to 21%, leading many businesses to diversify their recruitment strategies.

Training 52

Training Magazine 52

Hotel Owner

AUGUST 7, 2023

We know that recruitment is predicted to remain one of the biggest issues facing the hospitality and tourism industry over the next five years at least, but so is retention. Additionally, 86% of respondents to the survey expressed a strong view that leadership training should be an essential or very important part of professional development.

Travel and Tourism 95

Travel and Tourism Training Front of House Accounting 95

Horizon Hospitality

SEPTEMBER 18, 2024

Here are six actionable strategies to help you recruit effectively, engage your employees, and build a positive workplace culture that fosters loyalty and productivity. Leverage Multiple Recruitment Channels Expanding your recruitment efforts across various platforms can help you reach a broader and more diverse pool of candidates.

Communication 130

Communication Training Scheduling Events 130

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 148

Training POS Systems Communication Document 148

Hotel Owner

JULY 17, 2023

With a focus on employee retention within the wider Crieff family, his role will see an overhaul of the group’s onboarding process, while building on the internal training schemes and employee development programmes currently on offer. It’s a great place for career development.”

Training 95

Training 95

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

Training 179

Training Scheduling Marketing 179

MEWS

SEPTEMBER 18, 2023

From lost productivity to increased costs for recruitment and training, it often leads to decreased morale among employees who stay behind. Hotel turnover is every hotelier's nightmare.

Training 130

Training 130

Lodging Magazine

AUGUST 6, 2024

Yet, housekeeping managers face many challenges, such as high turnover, recruiting, training, and retention of […] The post 3 Ways Key Control Keeps Hotel Housekeeping Departments Running Efficiently appeared first on LODGING Magazine.

Housekeeping 115

Housekeeping Training Magazine 115

Horizon Hospitality

OCTOBER 30, 2024

Specific achievements, such as leading a successful restaurant launch or implementing an efficient staff training program, further demonstrate your capacity to excel. Click here to connect with one of our hospitality recruiters today. Build a Personal Brand In today’s job market, personal branding is critical.

Marketing 130

Marketing Customer Service Blog Guest Services 130

Horizon Hospitality

APRIL 25, 2023

DON’T Get Hung Up on a Formal Degree While it can be tempting to seek out a fancy Cordon Bleu-trained chef, most chefs have gained the most knowledge and skills during their industry experience. But you could miss out on some exceptional talent by passing over experienced chefs trained at a lesser-known institute, or with no degree at all.

Training 130

Training 130

Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Recruiting and hiring decisions are often made by managers at the store or restaurant level instead of by corporate recruiters. What do restaurant workers expect from their prospective employer?

Training 208

Training Scheduling Customer Service Pricing 208

Horizon Hospitality

AUGUST 7, 2023

Restaurant Workers’ Training is On-the-Fly There is plenty of value in on-the-job learning. Outline a training timeline and share it with each employee on, or before, their first day. Track events and incidences like training completion, performance feedback (positive and negative), missed shifts, and scope of work updates.

Document 130

Document Training Accounting Events 130

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Scheduling 88

Scheduling Training Communication Information 88

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. While perpetual job openings may be encouraging for restaurant industry jobseekers, it can be a point of concerning instability for restaurant owners.

Training 160

Training Budgeting 160

Les Roches

SEPTEMBER 23, 2022

Little wonder then that the Bethesda, Maryland headquartered group has formed strong ties with a school as renowned as Les Roches, employing students and graduates in its internship programs and full-time positions through a variety of different training schemes. Why do you recruit from Les Roches?

Training 52

Training Communication 52

Horizon Hospitality

JULY 3, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance. Employees feel empowered when they can set their own schedule.

Scheduling 130

Scheduling Document Customer Service Reservations 130

Lodging Magazine

OCTOBER 18, 2024

Additionally, Davidson’s Chief Administrative Officer Crystal Beasley has been […] The post Davidson Partners With the Alliance for Hospitality Equity & Diversity appeared first on LODGING Magazine.

Training 58

Training Magazine Events 58

Horizon Hospitality

OCTOBER 24, 2023

One-on-one training sessions, group classes, and easily accessed visual aids should be integrated into any exercise area. Partner with Experienced Senior Living Recruiters Are your senior living community’s dining, activities, and administrative leaders ready to think outside the box and find new ways to engage residents?

Training 130

Training 130

Hotel Owner

OCTOBER 5, 2023

The Celtic Collection has named its 100th active apprentice, Daniel Wright, at The Celtic Manor Resort in Newport, after he enrolled onto a Foundation Apprenticeship in Professional Cookery with the Cambrian Training Company. Wright Said: “Becoming an apprentice chef has been a transformative journey.

Training 98

Training Customer Service Accounting 98

Hotel Owner

JULY 10, 2023

It’s no secret recruitment challenges are an ongoing concern for hoteliers in our ever- evolving industry. In this article, I’ll explore the importance of these strategies in overcoming recruitment challenges in the sector. Ultimately, overcoming recruitment challenges in the hospitality industry requires a multifaceted approach.

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Training Workshop Article Events 105