Horizon Hospitality

MARCH 7, 2024

Here are some of the top pieces of advice from our hospitality recruiters for when your hospitality career feels stuck: Leverage your Performance You get top marks in your performance reviews and meet all your financial goals and KPIs, yet still only scrape together a cost-of-living raise each year.

Communication 130

Communication Training 130

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

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Training POS Systems Communication Document 148

Horizon Hospitality

DECEMBER 11, 2023

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Is the content valuable and accessible?

Training 130

Training Guest Satisfaction Marketing 130

Hotel Owner

JANUARY 12, 2024

To support the campaign, the Holiday Inn Blackpool has launched a bespoke recruitment website, listing the live opportunities on offer as well as roles that will open in the coming weeks at both the Holiday Inn Blackpool & Marco’s New York Italian restaurant.

Front of House 98

Front of House Housekeeping Training Hospitality Management 98

Hotel Owner

MAY 25, 2023

Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”. It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure.

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Book Housekeeping Maintenance Training 105

Hotel Owner

OCTOBER 18, 2022

In fact, UK hospitality has proven to be so popular this year, that it has highlighted an ongoing issue with staff recruitment and retention; the next big challenge on the horizon for the industry. For example, at Burgh Island Hotel, we offer staff training in sustainability practices. Make hospitality a long-term career.

Training 105

Training Catering 105

eHotelier

MARCH 3, 2024

To address the main topics, the meeting will focus on health and wellness tourism, sustainability, the promotion of premium tourism in mountain areas, emerging tourism products and the training and recruitment of human talent.

Travel and Tourism 162

Travel and Tourism Training 162

Hotel Owner

OCTOBER 5, 2023

Inclusion on the list makes it easier for businesses to recruit from abroad and the decision to not add any hospitality roles to the list in the latest review is seen as a bitter blow to businesses which are still struggling to recover from the effects of both Brexit and the pandemic.

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Catering Training Pricing Events 98

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

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Scheduling Communication Strategic Planning Information 88

Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Recruiting and hiring decisions are often made by managers at the store or restaurant level instead of by corporate recruiters. What do restaurant workers expect from their prospective employer?

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Training Scheduling Customer Service Pricing 208

Hospitality Magazine

NOVEMBER 19, 2024

The result is that employers are having to recruit and train staff more regularly than in other industries. JSA provides independent advice on current, emerging and future workforce, skills and training needs. Apart from hospitality, nurse related roles (excluding registered nurses) are also experiencing the issue.

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Training Magazine Marketing 189

Hotel Owner

JUNE 26, 2023

Depending on their job role, there are a mix of mandatory and recommended training options. Additional learning includes podcasts and personal development e-learning courses – giving employees training resources that are easily accessible via mobile phone apps and online. Why was The Academy created? What’s the mission behind it?

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Training Accounting Presentation 111

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

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Front of House Customer Service Maintenance Catering 203

Modern Restaurant Management

DECEMBER 16, 2024

Bonus Tip : Structure your handbook around the employee lifecycle, covering company culture and recruitment through performance management and termination to ensure a clear, easy-to-follow guide for every stage of the employee experience. Updating Labor Law Posters : Hang the latest posters in prominent employee areas.

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Scheduling Training Communication Budgeting 154

Hotel Owner

JUNE 27, 2024

At times of labour and skills shortages, employers need to ensure that their recruitment processes and language are attracting the attention of all available talent out there. wanted to recruit more older workers, but initially we were not successful in reaching out to the kind of candidates we had in mind.

Customer Service 98

Customer Service Training Information 98

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Training POS Systems Server Customer Service 78

Hotel Owner

JULY 12, 2023

Holiday park operator, Haven Holidays, has announced it is recruiting more than 1,500 new seasonal team members across 38 of its 41 holiday parks this summer. This recruitment drive follows an investment of over £170m across the company’s multiple parks in 2023, which has been driven by the continued growth in domestic tourism.

Housekeeping 105

Housekeeping Training Book Marketing 105

Modern Restaurant Management

NOVEMBER 20, 2024

Recruiting and Retention Remain a Struggle In the research report, 65 percent of respondents described the current labor market as “tight” or “very tight.” Thirty percent of respondents named recruiting their top challenge, while 27 percent said retention was.

Scheduling 189

Scheduling Training Marketing Pricing 189

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. While perpetual job openings may be encouraging for restaurant industry jobseekers, it can be a point of concerning instability for restaurant owners.

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Training Budgeting 123

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

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Back of House Training Front of House Scheduling 230

Modern Restaurant Management

NOVEMBER 22, 2024

To facilitate a successful seasonal hiring process, restaurant operators must understand the full lifecycle of a seasonal hire – from recruitment to onboarding to retention – and how each stage presents an opportunity for restaurants to enhance their business and cultivate stronger teams.

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Scheduling Training Budgeting Communication 175

Luxury Hospitality Magazine

OCTOBER 24, 2023

Recruitment for this year’s academy intake has involved a wider catchment area due in part to its growing reputation. Shantel Adjei has moved from Milton Keynes to take up her place on the course at Low Wood Bay Resort & Spa, whilst Doris will learn her trade at The Wild Boar Inn along with fellow new recruit Ethan Livesey from Lancaster.

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Training Catering Magazine 59

Hospitality Magazine

FEBRUARY 7, 2024

Matthew Jenkins In terms of recruitment, things have certainly stabilised since the labour shortage crisis leading into Christmas 2022 and we are now seeing regular patterns of applications that we are used to. Our most effective tool for recruitment is to create an enticing employee value proposition.

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Magazine Training Events 246

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

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Training Scheduling Marketing 179

Hotel Owner

OCTOBER 23, 2023

The academy launched last September and has delivered a series of training, projects and mentorships to staff at its hotels through a 12-month course. The Eden Hotel Group has celebrated the first graduates from its Thrive leadership academy.

Training 98

Training Workshop Marketing 98

Modern Restaurant Management

NOVEMBER 22, 2022

However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. Below, we review five common mistakes recruiters make when hiring seasonal workers and how to prevent them in order to reach your yearly goals. How to avoid.

Budgeting 205

Budgeting Training Scheduling Catering 205

MEWS

OCTOBER 2, 2024

Hiring and training new employees is an expensive business, both in recruiting costs and time invested. So, it’s not surprising that staff satisfaction and retention are priorities for hotels looking to drive profitability.

Training 130

Training 130

Hotel Owner

AUGUST 7, 2023

We know that recruitment is predicted to remain one of the biggest issues facing the hospitality and tourism industry over the next five years at least, but so is retention. Additionally, 86% of respondents to the survey expressed a strong view that leadership training should be an essential or very important part of professional development.

Travel and Tourism 95

Travel and Tourism Training Front of House Accounting 95

Modern Restaurant Management

APRIL 15, 2021

Don’t Be Choosy … Train! We are putting additional training and time into these three, and I have to say they are doing well. The moral of this particular story is that we filled three positions by taking the time to train, and these new employees are really enjoying working for us. Start Thinking Local.

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Training Server Scheduling 212

InnQuest

SEPTEMBER 12, 2023

This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth. Some of these include: Staff Training and Turnover: One of the most significant challenges in hotel operations management is recruiting and retaining skilled and motivated staff.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

Back of House 208

Back of House Front of House Training Scheduling 208

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. Additionally, skills sometimes considered secondary to restaurant roles are much more likely to be valuable in post-COVID recruiting.

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Presentation Market Forecasting Sanitation Scheduling 197

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Bookkeeping 212

Bookkeeping Training Information Communication 212

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Training new employees is expensive and takes a considerable amount of time. Tap into Former Employees. Plus, they will be ready to hit the ground running! Hang in there!

Customer Service 188

Customer Service Scheduling Training Information 188

Hotel Owner

JULY 17, 2023

With a focus on employee retention within the wider Crieff family, his role will see an overhaul of the group’s onboarding process, while building on the internal training schemes and employee development programmes currently on offer. It’s a great place for career development.”

Training 95

Training 95

Horizon Hospitality

JULY 24, 2024

Additionally, training sessions on how to use smartphones, tablets, and computers can empower seniors to stay in touch with family and friends through social media, video calls, and emails. Engagement through Technology Technology can be a powerful tool for engagement, especially when physical gatherings are limited.

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Workshop Special Events Events Book 246

Horizon Hospitality

SEPTEMBER 18, 2024

Here are six actionable strategies to help you recruit effectively, engage your employees, and build a positive workplace culture that fosters loyalty and productivity. Leverage Multiple Recruitment Channels Expanding your recruitment efforts across various platforms can help you reach a broader and more diverse pool of candidates.

Communication 130

Communication Training Scheduling Events 130