Modern Restaurant Management

FEBRUARY 22, 2023

For many, recruiting is a skill they’re not trained on and just one of a hundred tasks occupying their work day. Recruiting and hiring decisions are often made by managers at the store or restaurant level instead of by corporate recruiters. What do restaurant workers expect from their prospective employer?

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Training Scheduling Customer Service Pricing 208

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

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Back of House Training Front of House Scheduling 230

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

Scheduling 88

Scheduling Communication Strategic Planning Information 88

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Scheduling 223

Scheduling Front of House Back of House Communication 223

7 Shifts

NOVEMBER 14, 2024

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. He got creative on how to source employees.

Scheduling 221

Scheduling Training Server Pricing 221

Horizon Hospitality

JULY 24, 2024

Additionally, training sessions on how to use smartphones, tablets, and computers can empower seniors to stay in touch with family and friends through social media, video calls, and emails. Engagement through Technology Technology can be a powerful tool for engagement, especially when physical gatherings are limited.

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Workshop Special Events Events Book 246

Modern Restaurant Management

AUGUST 15, 2024

One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity.

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Training Scheduling Marketing 179

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Perhaps you can guarantee a set schedule of 15 hours per week or that they are only expected to work on weekends. Tap into Former Employees. Ask for Recommendations.

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Customer Service Scheduling Training Information 188

InnQuest

SEPTEMBER 12, 2023

Preventive maintenance schedules and swift repairs are essential to prevent service disruptions and ensure guest safety. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. These compounding variables make it impossible for managers to rely on gut instinct alone when creating employee schedules. This influx of new staff is a major stressor in itself.

Scheduling 201

Scheduling Budgeting Training Customer Service 201

Modern Restaurant Management

APRIL 15, 2021

Don’t Be Choosy … Train! We are putting additional training and time into these three, and I have to say they are doing well. The moral of this particular story is that we filled three positions by taking the time to train, and these new employees are really enjoying working for us. Start Thinking Local.

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Training Server Scheduling 212

Modern Restaurant Management

NOVEMBER 22, 2022

However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires. Below, we review five common mistakes recruiters make when hiring seasonal workers and how to prevent them in order to reach your yearly goals. How to avoid.

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Budgeting Training Scheduling Catering 205

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. The list of ongoing operational tasks for running a restaurant is extremely complex.

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Communication Scheduling Sanitation Training 197

Modern Restaurant Management

DECEMBER 7, 2021

This is the frothy backdrop against which restaurant HR professionals are working to recruit, cultivate and retain the right talent. Additionally, skills sometimes considered secondary to restaurant roles are much more likely to be valuable in post-COVID recruiting.

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Presentation Market Forecasting Sanitation Scheduling 197

Horizon Hospitality

JANUARY 8, 2024

Develop a hands-on training schedule and have management commit time to frequent one-on-one meetings to touch base. Use Employee-Centric Scheduling Nobody denies that the restaurant industry can come with a grueling schedule. But keep in mind employees’ limitations and energy levels when scheduling to prevent burnout.

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Scheduling Training 130

Modern Restaurant Management

JANUARY 10, 2022

Back-of-house technology, for those who had it in place, has been helping restaurants manage disruptions in their supply chain, implementing new sanitation protocols, training and onboarding new employees, and making better use of their labor. Move to Mobile. Addressing Labor. New Focus on Wellness.

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Back of House Sanitation Scheduling Front of House 208

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

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Back of House Front of House Training Scheduling 208

Horizon Hospitality

SEPTEMBER 18, 2024

Here are six actionable strategies to help you recruit effectively, engage your employees, and build a positive workplace culture that fosters loyalty and productivity. Leverage Multiple Recruitment Channels Expanding your recruitment efforts across various platforms can help you reach a broader and more diverse pool of candidates.

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Communication Training Scheduling Events 130

Horizon Hospitality

JULY 3, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance. Employees feel empowered when they can set their own schedule.

Scheduling 130

Scheduling Document Customer Service Reservations 130

Modern Restaurant Management

AUGUST 12, 2022

Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Rethink Scheduling. Scheduling can be a headache for both employer and employees to figure out, but rethinking how you schedule can make this regular business process much less painful for everyone. Recognition.

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Scheduling Communication Catering Training 197

Modern Restaurant Management

MARCH 28, 2022

At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees. Restaurant systems are getting smarter, helping managers and employees take care of tasks like scheduling and inventory. This has caused a dearth of institutional knowledge and experience.

Budgeting 212

Budgeting Scheduling Catering Training 212

Modern Restaurant Management

FEBRUARY 9, 2021

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers.

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Scheduling Training 240

Modern Restaurant Management

MAY 7, 2024

Employers are now expected to offer more than just a salary increase: Redefining the nature of work through flexible schedules, job sharing and in-house management pools has become essential. Implement management training programs for young talent to help fill future skill gaps and ensure the continuity of leadership. The bottom line?

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Marketing Presentation Scheduling Training 167

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. Allow them to have more say and control over their schedules. Staff training is a powerful retention tool in the service industries. But where do you find the best candidates?

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Budgeting Training Scheduling Pricing 189

Horizon Hospitality

JUNE 26, 2023

Update Scheduling Processes Invest in Professional Development Present Clear Career Paths Create Employee-focused Compensation Packages Hire Right the First Time Here are how these steps can turn a senior living community into an employer of choice. Cross-training can also help teams feel more resilient for any future challenges.

Scheduling 130

Scheduling Housekeeping Presentation Training 130

Horizon Hospitality

MAY 27, 2024

Use feedback to make a support plan, acquire extra equipment, adjust schedules, or provide specialized training. The private club recruiters at Horizon Hospitality have years of experience in sourcing the top operational, culinary, and financial managers in the club industry.

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Club Management Scheduling Training Marketing 130

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Evaluate their performance, always give tips on improvement and offer more cross-training opportunities to keep them engaged and constantly growing. Inadequate Training. Disinterest.

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Training Scheduling Communication 117

Horizon Hospitality

JULY 2, 2024

Some of the hospitality roles that stand out as particularly well-suited for this model are Customer Service and Reservations, Marketing and Social Media Management, Sales and Revenue Management, Human Resources and Recruitment, IT and Technical Support, Accounting and Finance. Employees feel empowered when they can set their own schedule.

Scheduling 100

Scheduling Document Customer Service Reservations 100

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Making a detailed schedule of when associates should download certain reports can keep them organized and help incorporate reporting into their work routines.

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POS Systems Download Reservations Training 196

7 Shifts

FEBRUARY 18, 2020

Unpredictable schedules - The corporate world typically works from 9 to 5. The restaurant industry operates on a completely different schedule, and this often means that FOH staff don’t know until the last minute when they’ll be needed. Restaurant Scheduling Software for managers that want to stay in control.

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Server Scheduling Front of House Customer Service 158

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Scheduling 88

Scheduling Training Communication Information 88

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

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Scheduling Front of House Training Customer Service 158

7 Shifts

MAY 31, 2021

Some tools that help out in this area include restaurant accounting software, as well as processes that restrict profit loss like portion control and employee scheduling software that promotes time clocking integrity. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Scheduling.

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Server Scheduling Portion Control Customer Service 145

Horizon Hospitality

JULY 17, 2023

What training can you offer? If you can give these workers some say in their own schedule, they’ll be more willing to join the team. Reach out to Horizon Hospitality’s restaurant recruiters to learn how we can bring restaurant management talent to your company. Is there a career path that you can groom them for?

Scheduling 130

Scheduling Training Events 130

Horizon Hospitality

JULY 17, 2024

Train staff to measure ingredients accurately and monitor portion sizes regularly. Click here to schedule a call with a recruiter at Horizon Hospitality. Adjust Pricing Incrementally: Sometimes a menu price increase is unavoidable, but as much as possible, do so in increments to avoid surprising customers.

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Portion Control Menu Planning Pricing Server 130

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

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Scheduling Communication Training Customer Service 113