SiteMinder

NOVEMBER 24, 2024

Hospitality leadership is a management approach used by hospitality industry professionals to guide their teams and enhance guest experiences. Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team. What does a hospitality team leader do?

Training 93

Training Communication Workshop Customer Service 93

Hotelogix

FEBRUARY 17, 2025

Professional Development and Training Hospitality associations emphasize the education of industry standards to better improve skills and knowledge within the profession. Members can find various workshops, certification programs, and seminars provided by the organizations. Does it address your specific challenges and goals?

Travel and Tourism 100

Travel and Tourism Events Training Marketing 100

Hotelogix

AUGUST 26, 2024

How to Train Hotel Staff in Cross-Cultural Communication?    To effectively train hotel staff in cross-cultural communication, consider the following steps:  Educate staff on different cultures, customs, and values. Hold regular workshops and ongoing training for skill-building.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

eZee Absolute

NOVEMBER 11, 2024

When a guest’s ID is scanned, the information is automatically and accurately entered into your hotel’s Property Management System (PMS). Employee Training Training your staff to identify fake IDs and understand how to use ID scanning technology effectively is crucial.

Information 59

Information Reservations Guest Satisfaction Book 59

InnQuest

JANUARY 27, 2023

Many wellness resorts also offer cooking classes or nutrition workshops that teach guests how to make healthier choices.   If your property is not exclusively a wellness resort, there are still plenty of ways to incorporate a wellness focus into the guest experience.

Travel and Tourism 130

Travel and Tourism Reservations Book POS Systems 130

Les Roches

SEPTEMBER 19, 2024

Training Provide continuous coaching to ensure all employees are familiar with quality standards, procedures and the importance of QA. Property management systems Advanced technology can streamline operations by automating check-ins, reservations, billing and housekeeping tasks.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Xotels Hotel Revenue Management

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. The Power of Experts Yield management can be complex, but you don’t have to go at it alone. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way.

Book 59

Book Pricing Marketing Events 59