How to Select the Right Property Management System for Your Hotel
Hotelogix
OCTOBER 10, 2022
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Hotel Theft and Pilferage: Key Prevention Tactics
Hotelogix
JANUARY 12, 2025
Focusing on training housekeeping staff at your hotel and using effective strategies for front desk operations can help identify and prevent such activities, ensuring better accountability and control. Train Staff on Accountability Educate employees on theft consequences and build trust.
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How to Reduce Technology Management Costs in Hotels
Hotelogix
NOVEMBER 19, 2024
That's because for hotels of all sizes — from boutique establishments to large hotel chains — cloud-based solutions like Hotel Property Management Systems (Hotel PMS) provide a pathway to reduce overhead costs while enhancing operational efficiency. Take your hotel operations to the cloud.
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Standing Out in a Highly Competitive Job Market
Horizon Hospitality
OCTOBER 30, 2024
Job seekers who invest in tools like property management systems, digital marketing, or AI-driven customer service will stand out for their potential to enhance operational efficiency and innovation. Showcase Specialized Experience General hospitality experience is important, but niche expertise can differentiate you as an applicant.
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How Hotels Can Avoid Payment Frauds & Secure Transactions
Hotelogix
MARCH 21, 2025
Keep Software Updated Regularly update your property management system (PMS) and other hotel software. Train Staff on Security Best Practices Your staff are your first line of defense. Look for gateways that offer: Encryption of payment data PCI DSS compliance Fraud detection tools 2.
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The Opportunities for Highly ADA-Compliant Hotels
Larry Mogelonsky
MARCH 10, 2025
While hotels in the United States must comply with the Americans with Disabilities Act (ADA), this often translates to meeting only the minimum design criteria, training, SOPs, or cultural appreciation. As well, and as is true for other properties, exceptional service can overcome any fault.
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How to Choose the Best Channel Manager for a Hotel Business
Hotelogix
NOVEMBER 28, 2024
Choosing the best channel manager isn't just about convenience. What Is a Channel Manager and Why Does It Matter? A channel manager connects your property management system to booking platforms such as OTAs, GDS (Global Distribution Systems), and direct booking engines.
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4 simple ways to beat attrition and retain your hotel staff
Hotelogix
MARCH 21, 2025
Train till they achieve perfection : Your hotel staff needs to be trained regularly in order to understand the duties and provide a satisfying guest experience. Train the staff on their conduct, presentation, interpersonal and communication skills that will be beneficial for both hotel and staff.
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What is a Hotel PMS? All about Hotel Property Management System
Hotelogix
SEPTEMBER 12, 2024
A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Types of Hotel PMS Here are the different types of hotel PMS (Property Management Systems) explained briefly: 1. What is Hotel PMS? to make key business decisions.
Hotel Business Intelligence: Turn Data into Hotel Success
Hotelogix
DECEMBER 19, 2024
This information comes from many places such as: Property Management Systems (PMS) Point of Sale (POS) systems Customer Relationship Management (CRM) databases Online review platforms Social media channels Competitor pricing data Market trends and economic indicators Data Integration After collecting the data, we need to integrate it.
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Stayntouch Unveils Academy 2.0: Streamlining Hotel PMS Training with AI-Powered eLearning
Hospitality Net
NOVEMBER 5, 2024
5, 2024 – Stayntouch, a global leader in cloud hotel property management systems (PMS), has just unveiled Stayntouch Academy 2.0, an enhanced online product training course with new content, streamlined role-based lesson plans and more efficient content production times. Bethesda, Md. |
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Hospitality leadership: Guide to the 5 essentials
SiteMinder
NOVEMBER 24, 2024
Hospitality leadership is a management approach used by hospitality industry professionals to guide their teams and enhance guest experiences. Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team. What does a hospitality team leader do?
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6 Steps to Successful Hotel Management
InnQuest
MARCH 2, 2023
This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.
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AI Messaging in Hotels: The Future of Guest Service
Hotelogix
MARCH 21, 2025
Step 2: Choose the Appropriate AI Tool Selecting the most suitable AI messaging tool is dependent on a number of considerations, including integration with property management systems , scalability, user-friendliness, and support for multiple languages. Train staff to step in when AI struggles to resolve an issue.
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How to streamline daily operational tasks for your hotel today?
InnQuest
APRIL 3, 2023
For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. Integrating a property management system with third-party applications of your choice can also contribute to the hotel’s success.
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The AI Revolution in Hotel Pricing: Beyond Dynamic Rates
Revenue Hub
JANUARY 14, 2025
Many hotels struggle with legacy property management systems incompatible with modern AI platforms. Training programs are essential for bridging this gap; for instance, Marriotts “AI Academy” has successfully reduced implementation time by 55% through comprehensive training initiatives, up from 40% in previous years.
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Everything You Need To Know About Hotel Operations Management
InnQuest
SEPTEMBER 12, 2023
Human Resource Management: Managing the hotel’s workforce is essential. This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth. Constantly training new employees can be costly and impact service quality.
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Reduce Hospitality Turnover: Employee Retention is Key for Top Talent Success!
Hotelogix
FEBRUARY 17, 2025
This includes recruitment and training costs and the loss of productivity during the transition period. Training and leadership development opportunities along with a transparent career progression plan can help them stay longer in the organization since they see a future within it.
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Hotel Chargebacks Explained: Fight Disputes & Save Revenue
Hotelogix
DECEMBER 17, 2024
Train Your Staff to Prevent Chargebacks Your hotel staff plays a crucial role in preventing chargebacks. Proper training ensures they follow best practices during guest interactions. Key Training Areas: Spot red flags like mismatched guest names and declined cards. Analyze Trends: Track the reasons behind chargebacks (e.g.,
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Reducing Operating Costs in Hotels Using Cloud PMS
InnQuest
APRIL 4, 2023
Moreover, hotels can significantly reduce training costs by switching to a cloud-based PMS since it is easy to learn and use. Hotel staff can also access the system from any device with internet access, making it simple and convenient to train new employees.
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How to Increase Revenue at Early Check-In and Late Check-Out
Revenue Hub
DECEMBER 19, 2024
The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Assess Your Propertys Capacity: Evaluate whether your property can accommodate additional guests without compromising the quality of service.
How Effective Communication in the Hospitality Industry Impacts Revenue Generation?
Hotelogix
NOVEMBER 3, 2023
You can create offers out of these and improve your revenue with a robust property management system. Hotelogix PMS is an easy to use platform that allows you to make note of your guest preferences like room view, cuisine, etc and manage internal operations with the travel desk like guest pick-up from a single dashboard.
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5 Ways Learning Management Systems Embedded in Your PMS Help Jump-Start Onboarding
eHotelier
APRIL 23, 2024
Independent hoteliers are looking for impactful ways to train tomorrow’s workers – and fast. Hotel leaders must find ways to shorten training time and improve worker decision-making, starting with how they interface with on-property technology.
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Cybersecurity for Hospitality Management in the Age of AI
InnQuest
AUGUST 2, 2023
Employee Education and Training One of the most critical aspects of cybersecurity is ensuring that hotel staff are well-informed and trained. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion. Key Cybersecurity Measures for Hotels A.
Effective Hotel Sales Strategies to Increase Revenue
Hotelogix
NOVEMBER 7, 2024
Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in.
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Good Marketing Starts with Google Ads …. Said No One Ever
Revenue Hub
MARCH 26, 2025
Data 101 for property managers where and how to start? The objective of this blog is to help property managers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. Travel to your property: Did they drive to your property? Took a tube/train/bus?
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Strategies to Improve Your Hotel Check-In Process
Hotelogix
OCTOBER 30, 2024
Integrate a Property Management System (PMS) A property management system is key to streamlining check-ins. Train your staff for efficiency You must invest in training your staff, because even with the best technology in place, well-trained staff are essential to ensure everything runs smoothly.
Hotel property management systems
Les Roches
JULY 21, 2023
Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?
Thinking of Switching to Cloud? Here are 5 Reasons You Should
InnQuest
MARCH 9, 2023
These services can include self-check-ins , inventory management, property management insights, reports, etc. Cloud computing also eliminates the need for hotels to hire and train IT staff, which can be another significant cost savings in an economic climate that has been particularly harsh on the tourism industry.
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Stayntouch unveils AI-powered Academy 2.0 training tool
Hotel Business
NOVEMBER 12, 2024
Stayntouch , a cloud hotel property management systems (PMS ) provider, has just launched Stayntouch Academy 2.0, an online product training course with new content, role-based lesson plans and more efficient content production times. training tool appeared first on hotelbusiness.com. Stayntouch Academy 2.0
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Oh, Canada: The Potential Impact of AI and Tariffs
Modern Restaurant Management
FEBRUARY 17, 2025
AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. Looking ahead, I believe AI will continue to transform talent acquisition and management in the hospitality sector. AI is also boosting staff productivity.
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Simplifying Hotel Payment Processes: The Role of Integrated Solutions
InnQuest
OCTOBER 3, 2023
Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. Hotels should be prepared to address potential challenges, such as staff training and system compatibility. These options include credit cards, mobile payments and digital wallets.
A Concise Guide to Hotel Inventory Management
InnQuest
SEPTEMBER 5, 2023
Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Book a demonstration of our award-winning hotel management software here.
3 Biggest Problems for Revenue Managers and How to Solve Them
Revenue Hub
JANUARY 27, 2025
Wrestling with Inconsistent (and Overwhelming) Data Problem in Focus The first significant obstacle revenue managers grapple with is the sheer volume of data flowing in from multiple, often disjointed, sources – Property Management Systems (PMS), OTAs, market intelligence platforms, internal spreadsheets, and more.
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Country Club Communities vs. HOAs: Understanding the Key Differences
Horizon Hospitality
OCTOBER 16, 2024
Management Structure HOAs: Most homeowners association’s contract with professional management companies to handle day-to-day operations, which include property management, financial oversight, and administrative tasks. This allows them to function as nonprofit entities while focusing on member services.
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Strategies to enhance Front Desk Operations in a Hotel
Hotelogix
OCTOBER 30, 2024
Handling Room Inventories One of the biggest challenges that hotel front desk staff faces irrespective of the size of the property is managing booking requests and guests preferences across different OTAs such as TripAdvisor, Booking.com, Expedia and more. So, it is important for the hotels to use right property management software.
Why Every Hotelier Should Join a Hospitality Association
Hotelogix
FEBRUARY 17, 2025
Professional Development and Training Hospitality associations emphasize the education of industry standards to better improve skills and knowledge within the profession. Evaluate the cost of membership against the benefits offered, such as networking opportunities, training programs, and advocacy efforts.
The Future of Hotel Tech: Top Trends You Need to Know
Hotelogix
MARCH 6, 2025
Cloud-Based Property Management Systems: The Backbone of Smart Hotels Let’s talk about the unsung hero of hotel tech - the Property Management System (PMS). Enter Hotelogix, the cloud-based PMS that’s turning hotel management from a headache into a breeze. - And boy, has it come a long way!
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Users Boast that Maestro PMS is ‘Robust Yet Simple To Use’; Dispels Myth That Feature-Rich Hotel Technology May Be Too Complex To Navigate
Hospitality Net
FEBRUARY 26, 2025
However, users of Maestro PMS, the leader in All-In-One cloud hosted, private cloud and on-premises property-management systems for independent hotels and luxury resorts, are saying just the opposite, calling the solution robust yet simple to use. Technology doesnt need to be minimized to be comprehensible.
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Coronavirus: Restaurants Respond
Modern Restaurant Management
MARCH 10, 2020
We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). We have a digital PMS (Property Management System) with a cloud-based reporting system. We are trying to be responsible and calm.”
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Papago Hotel by Reside opens under Trademark Collection
Hotel Business
MARCH 3, 2025
The 70-unit property is located in Scottsdale, AZ. Originally built in the 1950s, the property, managed by Reside, offers amenities including an outdoor pool, fire pit, private cabanas, an on-site coffee bar and lounge areas. miles away.
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5 Commandments to Delight Your Hotel Guests
Hotelogix
NOVEMBER 7, 2024
Train and Empower Your Staff Your staff is the face of your hotel, so it’s crucial they are well-trained to provide great service. Regularly training and empowering them to handle guest interactions with care is vital. Careless mistakes can lead to negative reviews and damage your reputation.
Discover best practices to boost recruitment, increase engagement and enhance productivity
AHLEI
OCTOBER 3, 2022
With the reality of a shrinking labor pool and increased turnover, it’s no wonder that recruitment and retention are top goals of many hotel and lodging properties. These modules provides better visibility into employee career options, upskill existing managers, and provide professional development opportunities.
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HB Exclusive: McNeill Hotel Company promotes Kim Knop
Hotel Business
JANUARY 5, 2024
Germantown, TN- based McNeill Hotel Company (MHC) has appointed Kim Knop , its current VP, sales & marketing, as its new director of business development, where she will work with investor and ownership groups as MHC expands its third-party property management portfolio. She joined MHC in 2015, soon after its founding.
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