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Cybersecurity for Hospitality Management in the Age of AI

InnQuest

With the rise of online reservations, mobile app s and guest Wi-Fi networks, hotels are exposed to a broad range of cyber threats. In addition to that, the hospitality industry also faces the daunting task of safeguarding customer privacy, credit card information and intellectual property.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Reservations agent. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Taking reservations or bookings over the phone. Making restaurant reservations and booking taxis on behalf of guests.