Revenue Hub

NOVEMBER 22, 2024

Direct channels Direct channels are those that result in reservations that come straight to your hotel without third-party involvement, which naturally minimizes costs. When the front desk agent finalizes the reservation, they manually input it into their Property Management System (PMS) , meaning no additional overhead is required.

Reservations 109

Reservations Book Article Property Management 109

Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. A CRS automates this process, ensuring smooth management of reservations. Why is a Central Reservation System Important for Hotels? Read More on How a CRS system help hotels?

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Reservations Guest Satisfaction Pricing Book 130

MEWS

APRIL 2, 2024

A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. What is a PMS in a hotel?

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Front Desk Operations Property Management Housekeeping Reservations 130

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Types of Hotel PMS Here are the different types of hotel PMS (Property Management Systems) explained briefly: 1. What is Hotel PMS? to make key business decisions.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

OCTOBER 18, 2023

One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.   Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.

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Property Management Reservations Blog Book 130

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Understanding the intricacies of no-shows is important for effective hotel management. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation.

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Reservations Guest Satisfaction Communication Book 130

InnQuest

OCTOBER 24, 2023

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Understanding the impact of your hotel reservation system on your business is key. In conclusion, the reservation system you choose significantly impacts your hotel’s success.

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Reservations Book Pricing Guest Satisfaction 130

Hotelogix

MARCH 21, 2025

While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. Keep Software Updated Regularly update your property management system (PMS) and other hotel software. This ensures you have the latest security patches.

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Information Book Demo Training 130

Revenue Hub

NOVEMBER 19, 2024

Myth 1: A Siloed System Is Business Intelligence In the hotel industry, it’s common to use separate systems for reservations, property management, customer relationship management (CRM), and accounting.

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Guest Satisfaction Reservations Information Article 108

InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

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Reservations Book Guest Satisfaction Pricing 221

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

STAAH

FEBRUARY 12, 2025

Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony. Utilize OHIPs intuitive API documentation and Postman Collections for testing common processes like reservation management and room updates.

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Reservations Maintenance Document Accounting 104

Hotelogix

FEBRUARY 13, 2025

Stuck with old-fashioned booking methods: Traditional methods can be time-consuming and prone to errors, making it difficult to efficiently manage reservations. Your Secret Weapon: Hotelogix PMS Speaking of tech, let’s talk about something that can make your life a whole lot easier: Hotelogix Property Management System (PMS).

Marketing 130

Marketing Book Reservations Pricing 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. Challenges with Reservations Staff at small hotels often find it challenging to handle reservations effectively. The answer you are searching for is, Yes.

Book 100

Book Reservations Scheduling Housekeeping 100

MEWS

NOVEMBER 5, 2024

Traditionally, hoteliers relied on manual processes and disconnected systems to manage reservations, pricing, guest services and more. The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade.

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Reservations Guest Services Pricing Property Management 130

Hotelogix

DECEMBER 17, 2024

Guest Verification at Check-In: Collect and verify photo IDs at check-in to ensure the cardholder matches the reservation. Confirm the cardholder’s name matches the reservation. Pre-Arrival Confirmations: Automated emails or SMS messages confirming the reservation terms, such as cancellation or no-show policies.

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Document Communication Book Reservations 100

InnQuest

JANUARY 5, 2023

Furthermore, some of the key benefits of roomMaster Anywhere are listed below – Cost-effectiveness – our direct hotel online booking system saves on commission costs and increases loyalty by driving guests to book via your own properties’ websites. Perfect for working when you’re on the go or in case of emergencies.

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Property Management Book Catering Reservations 224

STAAH

MARCH 3, 2025

Manual rate updates time consuming and error-ridden Before STAAH , Grand Sunshine Resort had significant day-to-day challenges in managing room rates, availability and guest reviews. Combined with dynamic pricing, pooled inventory and other smart revenue management features, the direct booking capability with STAAH is best-in-its-class.

Book 100

Book Customer Service Reservations Property Management 100

STAAH

JANUARY 6, 2025

STAAHs list of top distribution channels is based on hotel reservations that have passed through its channel manager network of 500+ integrations across the world.

Book 109

Book Travel and Tourism Budgeting Reservations 109

Hotelogix

NOVEMBER 28, 2024

  How Hotel PMS Can Benefit Operators of Serviced Apartments While serviced apartments might not be hotels, that does not mean that you can’t manage these units with the same attention to detail. Using quality a hotel property management system like Hotelogix helps hotel service apartment management in numerous ways.

Marketing 130

Marketing Blog Information Reservations 130

MEWS

NOVEMBER 21, 2024

A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. What is a PMS?

Guest Satisfaction 130

Guest Satisfaction Housekeeping Property Management Reservations 130

Hotelogix

MARCH 21, 2025

Important functions like status of the reservations, managing outlets, assigning tasks to the housekeeping, tracking reports or taking guest feedback will all be possible through software. When crucial processes are automated, it results in lesser errors and slip-ups as it works without involving people.

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Training Housekeeping Communication Reservations 100

InnQuest

MARCH 3, 2023

One such tool that has been making massive waves in the industry is cloud property management software (PMS). This can include anything from housekeeping services to restaurant reservations. With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience.

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Communication Reservations Information Housekeeping 218

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

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Training Property Management Special Events Guest Satisfaction 222

InnQuest

JANUARY 23, 2023

However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). In this blog, we have compiled five tips to boost direct bookings.

Book 218

Book Reservations Concierge Blog 218

Hotelogix

NOVEMBER 7, 2024

Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. Increase Hotel Sales with Hotelogix Increasing hotel sales is crucial for maximizing revenue, and Hotelogix Hotel Management Software provides the tools necessary to achieve this goal.

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Pricing Book Events Demo 130

Larry Mogelonsky

MARCH 10, 2025

Here are some key points for hoteliers to consider: Multiple hotel entrances and exits with only one having a ramp, which is often not clearly communicated on the website or prearrival emails Older hotels with elevators and doors that aren’t wide enough to accommodate wheelchairs comfortably Handicapped rooms not located near the elevator, with (..)

Training 130

Training Catering Communication Marketing 130

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

APRIL 4, 2023

A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime. Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%.

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Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

MARCH 21, 2025

AI chatbots can engage them in real time, providing answers and guiding them toward direct reservations. " AI can help with the reservation process by providing real-time pricing and availability. However, modern AI platforms seamlessly integrate with Property Management Systems (PMS), CRMs, and booking engines.

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Guest Services Guest Satisfaction Book Training 100

eHotelier

MAY 1, 2024

Sabre Hospitality, a division of Sabre Corporation, a leading technology provider that powers the global travel industry, today announced a multi-year renewal with Wyndham Hotels & Resorts, following the hotel franchisor’s highly successful adoption of SynXis Property Hub, Sabre Hospitality’s property management system (PMS).

Reservations 130

Reservations Property Management 130

InnQuest

MARCH 2, 2023

This includes everything from online booking systems and inventory management to customer relationship management tools. For example, you can use a property management system (PMS) to manage your reservations, guest information, and room assignments.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Revenue Hub

NOVEMBER 29, 2024

aestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.

Book 109

Book Pricing Reservations Events 109

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. If you're still managing bookings manually, it’s time to make the switch.    By automating reservations, your team can focus on enhancing guest experiences, boosting productivity, and running smoother operations. 

Book 130

Book Reservations Information Demo 130

Hotel Business

NOVEMBER 21, 2024

IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.

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Property Management Reservations Back of House 59