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Restaurant Training Program: Why Standardized Training is Essential

Synergy Suite

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. A well trained staff is looking much more important now, right? Your restaurant training could be the single most important component regarding your staff.

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Miami hotel offers in-house wellness services

Hotel Business

The Elser Hotel & Residences, a new luxury residential tower in Downtown Miami with a full-service hotel program managed by Highgate , has added in-house wellness services by Pinecrest Wellness – Downtown.

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Gluten-Free: What Restaurants Need to Know

Modern Restaurant Management

Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. A server should be properly trained to answer questions about the menu.

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Restaurants Save Money with the Right Recycling Practices 

Modern Restaurant Management

While COVID-19 has posed numerous economic and logistical challenges for restaurants, the slowdown in business also provides an opportunity to evaluate existing processes and introduce new initiatives, like a recycling program. Management commitment to “source separation”—i.e. Staff Training. Source Separation.

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Three Steps to Improving Customer Loyalty During the Pandemic 

Modern Restaurant Management

For customers to see an immediate benefit, the restaurant’s loyalty program should offer frequent rewards without expiration dates or redemption restrictions. For staff, a new customer loyalty program should require little employee training or program management.

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Experience economy: tapping into the traveler end of the market

Les Roches

“During my student days, I felt we were all focused on working for big luxury companies,” says BBA in International Hotel Management with Marketing graduate João Nuno Reis. I started on the hotel’s Management Training Program,” he says. “It