NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Being fluent in how to use your POS system empowers your servers to give excellent customer service, allowing you to seat customers quickly and operate your restaurant at peak efficiency.

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Training POS Systems Server Customer Service 52

Service that Sells

JULY 31, 2023

First, teach servers to pay attention to themselves by turning on their personal radar. Your restaurant has spent a considerable amount of time, energy and money to present the best possible image to your customers. That can all go to waste if servers are not clean and presentable. Click here to learn more.

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Server Training Presentation 62

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Information Scheduling Definition 52

Modern Restaurant Management

MARCH 27, 2024

Make sure customers are met with a clean environment, consistent recipes, appealing presentation, and excellent customer service every time they visit a restaurant. Servers can learn to anticipate the customer’s needs based on their body language and facial expressions.

Customer Service 190

Customer Service Server Presentation Marketing 190

Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. Beyond physical amenities, we trained our staff to welcome solo diners.

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Catering Presentation Server Training 164

Modern Restaurant Management

JULY 20, 2021

As soon as they sit down, guests can pull up the menu on their phone and review it at their leisure—they can even place an order without flagging down their server. With these technologies, customers can dictate when they leave after a meal, instead of waiting for the server. It’s dining, on demand.

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Server Communication Presentation Training 198

Modern Restaurant Management

SEPTEMBER 17, 2024

Here are some ways technology can boost F&B RevPAG: Faster Service, Higher Ticket Sizes Consider a scenario at a luxury resort where a server takes orders on a mobile device, instantly sending the details to the bar or kitchen. Proper staff training is crucial to ensure smooth adoption of new systems.

Guest Satisfaction 101

Guest Satisfaction Server Training Reservations 101

The Restaurant Times

NOVEMBER 17, 2020

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. Anyone who’s worked in the restaurant business understands that training staff takes a lot of time and resources. The zeal to train your new staff eventually dies when they are not loyal to your brand.

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Server Training Presentation Blog 52

Modern Restaurant Management

MARCH 22, 2021

It’s easier for the front-of-the-house to present. You can keep your servers and provide traditional table service. However, if you previously assigned servers five-to-six table sections, I recommend assigning them smaller, three-table sections upon reopening. It improves service levels. COVID-19 has made us nimbler.

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Server Presentation Training Pricing 198

Service that Sells

SEPTEMBER 5, 2022

Happy Hour Training. Improving the profitability of your happy hour starts with restaurant sales and service training. during happy hour: Product knowledge training: Test the knowledge of your staff members on your bar offerings and food pairings. Online Restaurant Training Series. Online Restaurant Training Series.

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Training Server Workshop Presentation 54

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Service that Sells

SEPTEMBER 19, 2022

If your restaurant serves alcohol, you and your servers have a responsibility to prevent underage alcohol sales on your premises. If you fail to train your employees properly and one of them makes an illegal sale, the consequences are severe. What Your Alcohol Servers Need to Know. It must belong to the guest who presents it.

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Training Server Document Customer Service 52

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design. Let your compassion and preparedness shine.

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Training POS Systems Back of House Strategic Planning 197

EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Flambés can actually be very dangerous.

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Server Definition Presentation Training 140

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Want to know how to interview a restaurant manager, server, or cook remotely? What PPE will you provide?

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Training Server Scheduling Accounting 117

Revenue Hub

AUGUST 27, 2024

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date For one, whatever upselling revenue they produce is a plus, especially since it is automatically generated. Also, pre-arrival emails tee-up a conversation-starting question that a well-trained receptionist can use to open the door.

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Training Reservations Book Workshop 92

7 Shifts

APRIL 21, 2023

These courses were bite-sized presentations that Bhushan developed from his own experience. Restaurant Career Path: Line Cook → Server → Founder 5 words of advice: Lose your ego. Kelly McCutcheon, Group Director of Training & Development at Whataburger It's hard to say where Kelly McCutcheon's love for training started.

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Server Training Accounting Presentation 78

Modern Restaurant Management

APRIL 15, 2024

Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers. For instance, servers asking about the bill can mention this survey or hosts thanking customers for visiting them may bring it up.

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Information Communication Training Server 196

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. In order to make training valuable, the information needs to be continually reiterated.

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Training Server Sanitation Information 153

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

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Customer Service Front of House Communication Training 189

Hotel Owner

SEPTEMBER 3, 2024

However, it also presents a significant risk if not managed correctly. This means keeping detailed records of data processing activities, ensuring staff are trained on data protection, and regularly reviewing compliance practices. – Accountability: Hotels must be able to demonstrate compliance with GDPR.

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Information Training Book Server 78

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

SEPTEMBER 6, 2024

The minimum age to serve differs per state , with some places like Maine and Michigan allowing 17-year-olds to serve alcohol as long as a manager or supervisor is present. Of course, you should introduce the new barback to the people they’ll be working with, especially the bartenders and servers.

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Demo Scheduling Training Server 78

Synergy Suite

MARCH 20, 2024

Some common FOH positions include host/hostess, server, bartender, and food runner. Server A server is a vital team member in the hospitality industry, responsible for providing excellent customer service and delivering food and drinks to customers in a timely and efficient manner.

Front of House 52

Front of House Back of House Server Customer Service 52

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. When there’s a shortage of servers at a restaurant, service suffers.

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Server Training Front of House Back of House 144

Modern Restaurant Management

APRIL 26, 2024

This level of detail and flexibility requires a sophisticated approach to managing and presenting data. Kitchens can focus on cooking great food, and servers can concentrate on service rather than on taking detailed orders. The last but crucial step is to train your staff to excel in serving customers with dietary restrictions.

POS Systems 101

POS Systems Information Training Server 101

Modern Restaurant Management

MAY 19, 2020

Include any specific information in your online reservation confirmations – if guests may have to wait outside before being seated, let them know; and train staff how to respond to advance phone calls, questions or complaints. Train your staff to communicate effectively and to smile with their eyes. (It’s

Sanitation 190

Sanitation Communication Reservations Server 190

The Restaurant Times

NOVEMBER 25, 2021

When taking a customer’s order, servers can recommend items with the largest profit margins over items with lower profit margins. For example, if a customer is considering which wine to buy, the server can recommend the wine with the highest profit margin and give a brief explanation as to why it is a good wine to buy.

Server 52

Server Training Pricing Blog 52

Synergy Suite

AUGUST 15, 2024

In a restaurant setting, every team member, from greeter to server, is a vital link in forging such experiences. Good manners, impeccable presentation, and personal hygiene are the cornerstones of positive customer interactions and are essential for staff in any restaurant setting. “How’s Everybody Doing?”:

Customer Service 52

Customer Service Server Training Communication 52

Les Roches

DECEMBER 28, 2023

Server Servers have direct communication with customers. On-the-job learning is usually key and formal education is less essential Server/Bartender : Previous experience is usually sought after. It provides an array of opportunities but also presents unique challenges.

Front of House 52

Front of House Server Back of House Training 52

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. They supervise other servers while also serving their tables. Bartender: The bartender is responsible for fulfilling all beverages ordered from the servers or guests.

Front of House 52

Front of House Server POS Systems Reservations 52

Synergy Suite

NOVEMBER 16, 2023

Customer Feedback provides a nuanced understanding of how well a menu item resonates with patrons, offering insights into flavor profiles, presentation, and overall dining experience. Train staff to upsell items that are lower in sales but have a higher profit margin.

Training 52

Training Presentation Pricing Information 52

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Start with a small, focused menu featuring quality ingredients and hiring kind, skillful servers. Create an experience. Rachel, The Bison.

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Training Scheduling POS Systems Budgeting 134

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Lithos POS

JUNE 28, 2022

simply this allows access to all information from a remote server instead of being stored and accessed locally. you must be physically present at the store location. because everything is stored on local servers. Also, the business data kept on servers is highly encrypted. Importance and benefits of a cloud-based POS.

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Server POS Systems Maintenance Blog 52

Les Roches

JULY 1, 2024

From starting as a concierge or front desk receptionist to ascending the ranks to become a CEO, the UAE’s hotel industry presents a wealth of possibilities for those willing to seize them. Food and beverage managers collaborate closely with chefs, servers, and kitchen staff to deliver exceptional dining experiences to guests.

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Concierge Guest Satisfaction Housekeeping Server 52