Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Server Concierge Front of House Back of House 197

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design. Let your compassion and preparedness shine.

Training 196

Training POS Systems Back of House Strategic Planning 196

Modern Restaurant Management

MARCH 27, 2024

Make sure customers are met with a clean environment, consistent recipes, appealing presentation, and excellent customer service every time they visit a restaurant. Servers can learn to anticipate the customer’s needs based on their body language and facial expressions.

Customer Service 189

Customer Service Server Presentation Marketing 189

Modern Restaurant Management

APRIL 2, 2024

Embracing solo diners not only opens doors to a wider customer base but also presents an opportunity for establishments to differentiate themselves in a competitive market. Beyond physical amenities, we trained our staff to welcome solo diners.

Catering 164

Catering Presentation Server Training 164

Modern Restaurant Management

APRIL 4, 2025

That includes making sure they compensated properly and invest in their training to keep them learning and growing. When utilizing social media influencers (and even your standard customer), it’s important to present them with “Instagrammable” dishes. Once you get them, you need to work on keeping them.

Customer Service 88

Customer Service Presentation Marketing Server 88

Modern Restaurant Management

JANUARY 7, 2020

Proper training is a necessary expense and it's important to remember that training is a never-ending cycle. Staff needs to be continually reminded of all essential training to set a clear expectation for all employees. In order to make training valuable, the information needs to be continually reiterated.

Training 118

Training Server Sanitation Information 118

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? Want to know how to interview a restaurant manager, server, or cook remotely? What PPE will you provide?

Training 117

Training Server Scheduling Accounting 117

Modern Restaurant Management

MAY 19, 2020

Include any specific information in your online reservation confirmations – if guests may have to wait outside before being seated, let them know; and train staff how to respond to advance phone calls, questions or complaints. Train your staff to communicate effectively and to smile with their eyes. (It’s

Sanitation 189

Sanitation Communication Reservations Server 189

Service that Sells

JANUARY 16, 2024

Make sure your servers not only know the steps to properly opening and serving wine, but have plenty of opportunities to practice these skills before they’re in front of guests. Servers won’t sell what they’re afraid to serve. Top 5 Mistakes Servers Make When Serving Wine Like any good service, excellence exists in the details.

Server 81

Server Training Presentation 81

Modern Restaurant Management

APRIL 15, 2024

Train Staff to Encourage Participation The wait staff of your restaurant are representatives of your brand and are those who have direct contact with your customers. For instance, servers asking about the bill can mention this survey or hosts thanking customers for visiting them may bring it up.

Information 196

Information Communication Training Server 196

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. When there’s a shortage of servers at a restaurant, service suffers.

Server 144

Server Training Front of House Back of House 144

EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Flambés can actually be very dangerous.

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Server Definition Presentation Training 140

Service that Sells

DECEMBER 2, 2024

Market to your local area — HOAs, lofts, condominiums, and apartments present great opportunities. Train hosts and hostesses to mention your party services when answering the phone. Train hosts and hostesses to mention New Year’s reservations when answering the phone and talking with guests who are dining throughout December.

Marketing 73

Marketing Training Reservations Server 73

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? A finely executed set of safety precautions is now the gold standard in guest experience, and it requires that staff are trained to not just uphold various safety measures but to be able to clearly communicate those measures to guests, putting them at ease. Overwhelming?

Sanitation 188

Sanitation Training Document Server 188

Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

Training 52

Training Document Information Server 52

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. In California, for example, there is no longer a tipped minimum for servers, and minimum wage has jumped 33 percent from $11 per hour to $16.50.

Communication 88

Communication Server Pricing Scheduling 88

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

JANUARY 23, 2020

Plan out your labor costs (costs associated with staffing) by researching average wages in your area, suggested training costs, and any benefits you’ll provide. Training before opening. Start with a small, focused menu featuring quality ingredients and hiring kind, skillful servers. Create an experience. Rachel, The Bison.

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Training Scheduling POS Systems Budgeting 134

NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Being fluent in how to use your POS system empowers your servers to give excellent customer service, allowing you to seat customers quickly and operate your restaurant at peak efficiency.

Training 52

Training POS Systems Server Customer Service 52

Service that Sells

JULY 31, 2023

First, teach servers to pay attention to themselves by turning on their personal radar. Your restaurant has spent a considerable amount of time, energy and money to present the best possible image to your customers. That can all go to waste if servers are not clean and presentable. Click here to learn more.

Server 62

Server Training Presentation 62

Synergy Suite

JANUARY 21, 2023

In this article, we’ll discuss all the major questions surrounding food safety training for restaurant employees, so you can have a proper and complete food safety training program in your food business. What is Food Safety Training? Why is Food Safety Training Important?

Training 52

Training Presentation Document Information 52

Revenue Hub

AUGUST 27, 2024

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date For one, whatever upselling revenue they produce is a plus, especially since it is automatically generated. Also, pre-arrival emails tee-up a conversation-starting question that a well-trained receptionist can use to open the door.

Training 109

Training Reservations Book Workshop 109

The Restaurant Times

NOVEMBER 17, 2020

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. Anyone who’s worked in the restaurant business understands that training staff takes a lot of time and resources. The zeal to train your new staff eventually dies when they are not loyal to your brand.

Server 52

Server Training Presentation Blog 52

Modern Restaurant Management

JULY 30, 2020

Will servers come back to the same role they left? A finely executed set of safety precautions is now the gold standard in guest experience, and it requires that staff are trained to not just uphold various safety measures but to be able to clearly communicate those measures to guests, putting them at ease. Overwhelming?

Sanitation 162

Sanitation Training Document Server 162

Modern Restaurant Management

MARCH 16, 2020

will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now." Jitjatjo launched the industry's first COVID-19 Awareness and Hygiene Training Accreditation program. " To learn more and register, click here.

Training 234

Training POS Systems Marketing Sanitation 234

Restaurant Engine

JANUARY 22, 2025

Train Your Staff Menu engineering doesnt stop with your new menu. You want to train your staff about which dishes to promote. Your restaurant servers have an enormous influence on their guests. Its always a good idea to review your menu every season or every quarter, so this may be a natural timeline for you.

Training 52

Training Server Pricing Catering 52

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For instance, Miami-Dade County, FL, provides a comprehensive checklist for restaurants here.

Sanitation 201

Sanitation Training Server Accounting 201

Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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Training Information Scheduling Definition 52

Modern Restaurant Management

SEPTEMBER 17, 2024

Here are some ways technology can boost F&B RevPAG: Faster Service, Higher Ticket Sizes Consider a scenario at a luxury resort where a server takes orders on a mobile device, instantly sending the details to the bar or kitchen. Proper staff training is crucial to ensure smooth adoption of new systems.

Guest Satisfaction 100

Guest Satisfaction Server Training Reservations 100

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Train Staff in Best Practices. Criminal Hacking (45% of all breaches).

Information 148

Information POS Systems Training Reservations 148

Service that Sells

SEPTEMBER 5, 2022

Happy Hour Training. Improving the profitability of your happy hour starts with restaurant sales and service training. during happy hour: Product knowledge training: Test the knowledge of your staff members on your bar offerings and food pairings. Online Restaurant Training Series. Online Restaurant Training Series.

Training 54

Training Server Workshop Presentation 54

Modern Restaurant Management

MARCH 10, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. As the pandemic presented unprecedented challenges to the restaurant industry, off-premise dining became an imperative opportunity for revenue. Conclusion.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Give your team a small budget for supplies or an ingredient allowance and have them present their dish or drink to the rest of the team for a tasting at your next staff meeting. Then, put it to a vote!

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

APRIL 21, 2023

These courses were bite-sized presentations that Bhushan developed from his own experience. Restaurant Career Path: Line Cook → Server → Founder 5 words of advice: Lose your ego. Kelly McCutcheon, Group Director of Training & Development at Whataburger It's hard to say where Kelly McCutcheon's love for training started.

Server 78

Server Training Accounting Presentation 78