Revenue Hub

MAY 10, 2023

The surge in customer service channels presents an unprecedented challenge for hoteliers, as their response time window starts to dwindle. While beneficial in expanding a hotel’s reach and visibility, a multichannel strategy can present significant challenges for hotel staff.

Communication 97

Communication Customer Service Presentation Reservations 97

Modern Restaurant Management

JANUARY 7, 2020

All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Perhaps you have a habitual customer that has a reservation for the night with a particular dietary request they make on every visit, or perhaps they always order the same drink.

Training 118

Training Server Sanitation Information 118

Hotelogix

OCTOBER 18, 2023

With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction. Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Modern Restaurant Management

AUGUST 16, 2021

The monthly Food Away from Home Consumer Price Index rose to over 4 percent in June, after pacing mostly in the lower single-digit range since 2H09, according to Federal Reserve Economic Data. Every day presents a new challenge, and how QSRs engage and market to consumers will ensure they stay top of mind. ” F&B Outlook.

Marketing 180

Marketing Pricing Download Presentation 180

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds.

Travel and Tourism 191

Travel and Tourism Events Marketing Information 191

Les Roches

DECEMBER 28, 2023

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hote­l management and culinary arts, it’s clear these career paths have distinct differences.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52