Modern Restaurant Management

JANUARY 7, 2020

Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility. A server telling a guest that they do not know what a dish tastes like or doesn’t know the main ingredients shows a lack of care and commitment. Make sure your staff is aware of that.

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Training Server Sanitation Information 118

EATER

NOVEMBER 14, 2022

Typically, I’d prefer to go to a restaurant with less fanfare, minimal server interaction, and a touch more freedom when it comes to how long I might be there. At Alfonsina , for example, a restaurant 20 minutes outside the city center, the first course arrived with a tiny cup of pulque, a drink made from the fermented sap of agave plants.

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Server Presentation Book Reservations 98

Modern Restaurant Management

SEPTEMBER 2, 2020

Use planters and other sturdy dividers to make sure your space is presentable and doesn’t look haphazardly put together. Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) This information should be communicated when the guest makes their reservation.

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Budgeting Scheduling Sanitation Server 203

Modern Restaurant Management

MARCH 10, 2021

Reservation Management – As guests call in, this feature allows your host staff to quickly and efficiently manage reservations. As the pandemic presented unprecedented challenges to the restaurant industry, off-premise dining became an imperative opportunity for revenue. Waitlisting/seating management solves this.

Back of House 189

Back of House Front of House Information Reservations 189

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

DECEMBER 19, 2022

One location in Chicago spent time selecting six different sparklers that were perfect pairs for each of their six appetizers to make it easy for servers and bartenders to suggestively sell from. Locations in some cases were devoting as much as a quarter or a third of lists to by the glass to sparkling wines.

Server 189

Server Reservations Presentation Pricing 189

Revenue Hub

AUGUST 27, 2024

May not even be aware of upgrades if their reservation was made by a third party such as an administrative assistant, family member, or traveling companion. If we are going to implement this for front desk staff, what about our voice reservations salespeople? Finally, humans have the advantage of being just that, human!

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Training Reservations Book Workshop 109

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Mental Math. Cleanliness.

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Back of House Server Front of House Download 148

EATER

JANUARY 28, 2021

Consider the presentation, he says, or how the staff feels like family. The menu is QR-coded, and a masked and gloved server enters the room and takes the party’s entire order in one go. In many hotel private dining programs, servers only enter rooms to take orders and then leave the meals on a cart parked just outside the suite.

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Server Sanitation Definition Reservations 137

Modern Restaurant Management

SEPTEMBER 17, 2024

Here are some ways technology can boost F&B RevPAG: Faster Service, Higher Ticket Sizes Consider a scenario at a luxury resort where a server takes orders on a mobile device, instantly sending the details to the bar or kitchen. This simple tech implementation can decrease delivery times, delighting guests increasing ordering frequency.

Guest Satisfaction 100

Guest Satisfaction Server Training Reservations 100

7 Shifts

DECEMBER 4, 2020

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For hourly roles like servers, multiple hourly rates by hours worked during the pay period. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders.

Scheduling 148

Scheduling Server Information Accounting 148

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. People began canceling indoor reservations, so we changed our booking policies. Great customer service!”

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Server POS Systems Budgeting Magazine 116

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. WiFi Hotspot : Offering free WiFi with a captive portal presents an opportunity to collect customer data in exchange for access.

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Marketing Information Communication Reservations 180

EATER

APRIL 13, 2021

As Cecil Adams wrote back in 2016, one of the challenges in encouraging more Americans to consume offal and organ meat is that “organs resemble, well, body parts: any steak slapped on a plate looks like dinner, while a lovingly presented calf heart may suggest an autopsy.”

Presentation 98

Presentation Server Reservations 98

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

Restaurant Engine

MAY 22, 2024

3: Offer Prix Fixe Meals You can also reserve a portion of your menu where you feature a prix fixe meal. 5: Offer Pay at the Table Once diners are finished with their meals, they often wait 10-15 minutes to get their check and then for the server to bring their receipt and credit card/cash back to the table.

POS Systems 108

POS Systems Marketing Server Pricing 108

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Criminal Hacking (45% of all breaches). Safe Data Storage and Access Procedures.

Information 148

Information POS Systems Training Reservations 148

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. Additionally, they provide menus to visitors and take reservations. They supervise other servers while also serving their tables. The answer to the FOH manager.

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Front of House Server POS Systems Reservations 52

SiteMinder

OCTOBER 11, 2022

This can include making restaurant reservations, arranging transport and providing information about the local area. Reservation agent. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. This can sometimes involve assisting the concierge in making reservations.

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Maintenance Concierge Front of House Budgeting 72

MBB Hospitality

FEBRUARY 17, 2021

Restaurants with tableside and counter ordering love the ability to have customers place their own orders at a kiosk, or having servers place orders from the table while talking to the customer. The app can also be setup for social distancing and while being mindful of distance rules when accepting reservations. TouchBistro.

POS Systems 52

POS Systems Server Reservations Communication 52

7 Shifts

AUGUST 12, 2020

Or perhaps you take a bold approach like Dick’s Last Resort , where the servers are intentionally rude and obnoxious. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Need a napkin? Expect it to be thrown at you along with a few insults!

Marketing 167

Marketing Blog Budgeting Pricing 167

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. .” GoTab Adds Features.

Server 210

Server Marketing Bookkeeping Document 210

LimeTray

FEBRUARY 17, 2025

It also presents key factors to consider when selecting a suitable system for your restaurant. A cloud-based restaurant POS system is a digital solution that runs on the Internet rather than traditional in-store servers. The blog below explores the top cloud-based restaurant POS systems like LimeTray and Revel restaurant POS.

POS Systems 52

POS Systems Training Budgeting Pricing 52

EATER

OCTOBER 11, 2023

Music pumps from unknown corners, and boisterous servers wear army fatigues — not in a bossy way that feels serious but in a kind of warped, fun way like the cop from the Village People. Make a reservation in advance for group dinners. Lesley Suter Torrisi The immaculate vibe at Torrisi, outside and in.

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Server Definition Reservations Events 132

EATER

SEPTEMBER 11, 2024

Margins are tighter than ever as restaurants try to balance higher costs of rent and ingredients, reservation site fees and insurance premiums , and paying fair wages, all while trying to keep prices at a level customers will actually pay. That’s still not quite enough. Right now, our bowl of pho is $26. And we have to eat these prices.

Pricing 145

Pricing Definition Front of House Server 145

Modern Restaurant Management

MARCH 25, 2021

Reservation Management – As guests call in, this feature allows your host staff to quickly and efficiently manage reservations. As the pandemic presented unprecedented challenges to the restaurant industry, off-premise dining became an imperative opportunity for revenue. Waitlisting/seating management solves this.

Back of House 88

Back of House Front of House Information Reservations 88

Synergy Suite

MARCH 20, 2024

In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. Some common FOH positions include host/hostess, server, bartender, and food runner.

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Marketing 207

Marketing Server Events Catering 207

eZee Absolute

OCTOBER 24, 2024

But here’s the thing—hotel distribution is more than being present on multiple channels. Cloud Computing Cloud computing allows hotels to manage distribution systems and processes online, using powerful software and services hosted on remote servers. It’s about delivering a seamless experience across all of them.

Pricing 59

Pricing Book Reservations Download 59

Les Roches

JULY 1, 2024

From starting as a concierge or front desk receptionist to ascending the ranks to become a CEO, the UAE’s hotel industry presents a wealth of possibilities for those willing to seize them. Food and beverage managers collaborate closely with chefs, servers, and kitchen staff to deliver exceptional dining experiences to guests.

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Concierge Guest Satisfaction Housekeeping Server 52

EATER

JULY 27, 2023

For now, it’s in a limited soft-open period that offers tickets (not reservations) through an email list, via the website. Management announced in June that servers and bartenders would be paid $30 an hour and tipping eliminated , a fraught model that’s nevertheless often seen as corrective to the racist and inequitable practice of gratuity.

Events 98

Events Sanitation Pricing Server 98

SiteMinder

JANUARY 17, 2024

Today’s cyber-criminals are devising newer, more sophisticated methods to infiltrate and extract sensitive customer information from hotel websites, internal systems, servers, and even mobile platforms – your front desk is not exempt from these threats. For example, test at test.com instead of test@test.com 3.

Information 59

Information Server Accounting Travel and Tourism 59

LimeTray

JANUARY 20, 2025

You must be physically present near the device to retrieve reports or sales information. Easily integrates with hotel programs, reservations, accounting, and other business processes. Traditional restaurant POS systems, often referred to as legacy POS, are installed on-site, with all your data stored on local servers.

POS Systems 52

POS Systems Server Maintenance Information 52

EATER

JANUARY 3, 2022

It’s possible that the pandemic could usher in a new age of the simple neighborhood restaurant, the type of place that is common in France: 20 seats, 10 menu items, two servers, and two cooks. The gap between high-end and low-end deliciousness can sometimes just be presentation. All rights reserved. Was it really?

Book 122

Book Accounting Server Reservations 122

Synergy Suite

AUGUST 15, 2024

In a restaurant setting, every team member, from greeter to server, is a vital link in forging such experiences. Good manners, impeccable presentation, and personal hygiene are the cornerstones of positive customer interactions and are essential for staff in any restaurant setting.

Customer Service 52

Customer Service Server Training Communication 52

Modern Restaurant Management

DECEMBER 28, 2020

all present new usage occasions which will be as valuable as any new product in the near future. At First Watch, we will continue to lean into our off-premise offerings and differentiate our native channels through incentives such as reserving our popular and rotating seasonal items for guests who order directly.

Communication 199

Communication Marketing Events Sanitation 199

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For hourly roles like servers , multiple hourly rates by hours worked during the pay period. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders.

Scheduling 78

Scheduling Document Information Server 78