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Where Are All the Servers? Why Your Restaurant Workers Aren’t Showing Up and How You Can Change That

Modern Restaurant Management

"The Great Resignation" that ramped up over the summer saw more than 706,000 food service workers leave their jobs in restaurants, dining facilities, bars, and hotels during May alone. Vanderbilt University charges roughly $80,000 in tuition annually and still had to shut down its largest dining hall for dinner service.

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Ambient Tech Is The Future of Restaurants

Modern Restaurant Management

Adopting in-house technologies became necessary for restaurants to stay open throughout the pandemic, restart operations after temporary closures, and pivot services to maintain revenue while still following enhanced health and safety protocols. At first glance, QR-code menus or tableside tablets may appear to reduce server-guest interaction.

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Three Things Your POS Can’t Do if You Lose Internet

Modern Restaurant Management

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. That system needs access to the internet in order to keep functioning. But what happens when your restaurant suffers an internet outage, taking your POS system with it?

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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That vulnerability could be an unprotected remote access port, unpatched software somewhere in your systems, or a door opened by an unwitting employee clicking on a malignant link in a phishing email.

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Don’t Let Your Restaurant Become a Victim of Cybercrime

Modern Restaurant Management

Recent data breaches in the restaurant industry targeted customer data through POS systems. Malware is often present on systems for months before IT divisions and owners are aware. Can they show records of long-term, secure services with other partners? Is there a single server at risk? Where is the data stored?

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. This is one of the easiest forms of IoT because it doesn't require any human other than the server punching in orders at their waiting station.

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Restaurants Count on Cloud for Improved Operations and Customer Experience

Modern Restaurant Management

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Easily integrate various systems – Through APIs, multiple systems can share data and provide insights across multiple locations and POS systems quicker than ever.

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