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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

As we witness a rise in remote work, busier than ever schedules and evolving family structures, it is no wonder that more and more people today are engaging in solo dining. In a joint survey by OpenTable and KAYAK, 60 percent reported having dined solo at a sit-down restaurant within the past year.

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Seven Ways to Lower Restaurant Labor Cost

Modern Restaurant Management

Number Four : Audit sales every half-hour in your POS system. If you don't have a POS system, go get one. But POS systems have a half-hour or hour-by-hour sales report. Number Five : Schedule staff according to sales. Number Seven : Last but not least, make selection and training a priority.

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How to Create a Restaurant Staff Training Manual

7 Shifts

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

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Hungry for Growth? Feed Your Restaurant Tech

Modern Restaurant Management

By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. Additionally, look for POS systems offering robust security features to protect sensitive customer and business data.

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.