7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Let’s say you run a fast-casual restaurant.

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Training POS Systems Server Customer Service 78

Lithos POS

OCTOBER 1, 2024

Whether reducing customer wait times, minimizing errors, or managing inventory, a well-functioning point-of-sale (POS) system plays a key role in smooth operations. However, not all POS systems are built to handle the unique challenges of restaurants. In the fast-paced restaurant world, efficiency is key.

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POS Systems Server Blog Information 52

7 Shifts

DECEMBER 18, 2023

Tip management At many restaurants, servers need to complete tip pools and tip payouts at the end of each shift. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Reservation-tracking tools allow customers to make and edit reservations online.

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POS Systems Scheduling Reservations Communication 78

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. To address this, they implemented SevenRooms’ online reservation system, which allowed them to notify guests of available tables via text or email.

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Reservations Server Training POS Systems 88

MBB Hospitality

FEBRUARY 17, 2021

This article discusses a few of the most popular restaurant point of system, or POS, available on the market today and there advantages. The Purpose of a POS System. A restaurant POS can serve many roles depending on what you need. Lightspeed is very flexible and easy to use and offers many features. TouchBistro.

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POS Systems Server Reservations Communication 52

The Restaurant Times

MARCH 10, 2023

Functions of Front of House It is the responsibility of staff working at the front of the house to manage the following: Taking and confirming reservations made over the phone, online, and in person. Additionally, they provide menus to visitors and take reservations. They supervise other servers while also serving their tables.

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Front of House Server POS Systems Reservations 52

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

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POS Systems Scheduling Front of House Accounting 125

The Restaurant Times

AUGUST 26, 2022

POS System. Over the last few years, the POS system has become the most powerful form of restaurant management software for the restaurant industry. With the advancements in the technology field, the bulky table top POS systems are fast shifting to handy tablets, such as iPads, becoming more portable.

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POS Systems Accounting Information Reservations 69

Restaurant Engine

MAY 22, 2024

3: Offer Prix Fixe Meals You can also reserve a portion of your menu where you feature a prix fixe meal. 5: Offer Pay at the Table Once diners are finished with their meals, they often wait 10-15 minutes to get their check and then for the server to bring their receipt and credit card/cash back to the table.

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POS Systems Marketing Server Pricing 108

OpenTable

MARCH 1, 2023

Online reservations offer guests convenience and reduce the need for hosts. Digital ordering platforms you may already use for takeout can free up servers to focus on guest engagement in the dining room. Integrating reservation software with your POS system makes data on everything from turn times to guest revenue easy to understand.

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POS Systems Server Reservations Back of House 52

7 Shifts

AUGUST 20, 2020

If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack. Benefits: Guest engagement platforms are also reservations tools, so they’re well equipped to help you accept and manage bookings from dine-in guests.

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Server Scheduling POS Systems Reservations 117

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. The power of an integrated POS.

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Modern Restaurant Management

JULY 1, 2021

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Marketing automation fosters these relationships by enabling operators to connect their point-of-sale (POS) system with their CRM platform.

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Modern Restaurant Management

MARCH 31, 2020

At around the same time, 160 Applebee’s restaurants found malware on POS systems. This is particularly true if you have an online reservation system because in this case customer data is stored on the same servers used by your website. Finally, lockdown your WiFi network.

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POS Systems Server Information Reservations 203

Synergy Suite

DECEMBER 7, 2023

Upselling Tips Recommend Complementary Items: Train your servers to suggest side dishes, appetizers, or beverages that pair well with the customer’s order. Reservation Systems: If your restaurant accepts reservations, integrate reservation data into your analysis.

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POS Systems Pricing Training Reservations 52

Restaurant Engine

JULY 24, 2024

You can use your POS system or CRM to automatically send texts after each customer’s visit. Tip: This works well when the server points it out to customers and asks for a review. Your website is the centerpiece of your online marketing, and it needs to look and perform well to increase your online orders and reservations.

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POS Systems Accounting Marketing Server 52

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. People began canceling indoor reservations, so we changed our booking policies. Great customer service!”

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Server POS Systems Budgeting Magazine 115

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever. Apple | Android.

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Scheduling Reservations Download Communication 78

Synergy Suite

DECEMBER 19, 2023

It encompasses kitchen staff, servers, bartenders, host/hostesses, and any other personnel contributing to your restaurant’s operations. This includes training on POS systems, menu knowledge, and customer service skills. Point of Sale (POS) Systems A modern POS system is a cornerstone of efficient restaurant management.

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POS Systems Scheduling Training Pricing 52

7 Shifts

NOVEMBER 3, 2021

Some programs are designed to intercept the data flowing to and from a POS system, as was that case with a breach at Wendy's locations. Compliance with the standards puts a digital “lock” on your POS system, which prevents any unauthorized individuals from intercepting or accessing your customers' sensitive payment card information.

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Information POS Systems Training Reservations 148

7 Shifts

MARCH 16, 2022

Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server. For example, servers who have the fastest average table time each month earn an extra day off. Employees need to know that they're valued, and not just as employees. Get Staff Engagement Feedback to Always Improve.

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Scheduling Server Communication Sanitation 148

The Restaurant Times

NOVEMBER 19, 2021

Instead of shouting orders to each other or using printed tokens, restaurants can deploy technology that allows servers to enter orders via a handheld tablet at the guest’s table. Technology can assist in the automation of the food ordering processes. Here is how automation can solve the restaurant staff shortage problem. .

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POS Systems Reservations Server Customer Service 52

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They are also known as servers, and they are responsible for taking food orders, serving meals, and ensuring guests have a satisfying dining experience. The servers are the persons who need to directly interact with them.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Restaurant employee (host, server etc.): Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages.

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Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Restaurant employee (host, server etc.): Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them.

Scheduling 189

Scheduling Server Reservations POS Systems 189

Modern Restaurant Management

DECEMBER 31, 2019

At Yelp, we're seeing restaurants move away from a strictly reservations planning model. Restaurateurs are valuing a hybrid approach to reservations and running a waitlist to manage their floor and seat more diners, especially during the holiday season. If you haven't already seen that, it's a big deal.

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. SevenRooms Partners with TheFork. Presto launched Presto Voice to automate speech recognition for restaurants.

Accounting 173

Accounting L&D Marketing POS Systems 173

Les Roches

AUGUST 10, 2023

What are front-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Restaurant Engine

OCTOBER 5, 2022

3: Online Reservation System. So, how do people make a reservation for a table at your restaurant? If reservations are only available through a phone call, it’s time to change up your technology. If reservations are only available through a phone call, it’s time to change up your technology.

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Server Reservations Scheduling POS Systems 59

Modern Restaurant Management

FEBRUARY 18, 2020

Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. When it’s tough to hire enough servers, you create your business based on that need. Integration with third party aggregators. Historical and predictive Sales data.

Marketing 215

Marketing Catering Customer Service Front of House 215

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. GoTab Adds Features.

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Server Marketing Bookkeeping Document 210

EATER

NOVEMBER 1, 2021

Domino’s is planning on upgrading its POS system, making it easier for new workers to learn. I had a server come to me at one point and be like, ‘It’s so loud in here. Changes like adding air conditioning and reworking the sound system had an immediate impact on employees, says Shepherd. I’m not sure we can do this.’”

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Server Scheduling POS Systems Front of House 145

Modern Restaurant Management

OCTOBER 29, 2020

Using SevenRooms’ online reservation and virtual waitlist tools, Giordano’s will be able to collect and leverage guest data to provide personalized, consistent service and marketing at scale to customers across their portfolio. Maximizing the number of table turns per shift to boost profits.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

JULY 13, 2020

Most restaurants have a server based POS system that does not allow for easy access to a customer’s past orders. Once reserved for the Fortune 500, the democratization of AI makes it possible for businesses of all sizes to take advantage of its benefits. This Isn’t Your Father’s Digital Menu.

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POS Systems Server Reservations Article 238

Modern Restaurant Management

NOVEMBER 2, 2020

Sixty percent of consumers feel comfortable interacting with the server during their meal while just 1 in 3 are comfortable with manager visits or additional interactions with the server. Of those Americans, 67 percent say they would end their stay early if hotel staff and servers look or sound ill. ” Off-Premise Focus.

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Book Server Reservations Marketing 221

Modern Restaurant Management

JUNE 14, 2020

All desk workspaces are complete with Herman Miller chairs tailored for comfort, and all members have access to technology-forward amenities including high speed WIFI, 24-hour smart phone activated office entry, and five reservable smart TV conference rooms. VirusSAFE Pro Debuts.

Accounting 169

Accounting Download Information Server 169