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On a positive note, peopledeveloped a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants. The staffing shortage continues and has been a challenge when trying to meet the increased surge of demand that arrived once things reopened.
While we have made so many advances in AI and tech, a lot of people still seek out that human interaction.” Restaurants purchase food and schedule staffing based on the number of guests expected to serve each day. When a table doesn't show or cancels last minute, that is a lost opportunity that costs the restaurant. .”
We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” Team members were placed on remote workforce schedules and split schedules depending on current COVID-19 trends and data.
billion business,” Leigh Rogers Slack, Waffle House’s director of peopledevelopment, wrote in a newsletter to employees on April 20. F]ive weeks ago, we had … the overhead for a $1.6 The current business reality simply cannot support the reality of the system five weeks ago.”. Photo by Jessica McGowan/Getty Images. “I
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