eHotelier

JUNE 27, 2024

Bevan will oversee the entire food and beverage operations within the resort including menu planning and development, staff management, strategic planning and budget, as well as marketing and promotions of each dining outlet.

Strategic Planning 130

Strategic Planning Beverage Operations Menu Planning Budgeting 130

Les Roches

JULY 4, 2024

Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations. It also requires a strategic approach to business management and decision-making.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 5, 2024

Developing and implementing strategic plans to achieve revenue targets and profitability goals. This is typically the highest-level hotel management job Food and beverage manager: managing dining operations in hotels, restaurants or catering companies.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

AUGUST 2, 2024

Strong leadership, strategic planning and business acumen are essential for this role Front office manager: supervises the front-of-house staff, ensuring efficient check-in and check-out processes, handling guest inquiries and maintaining a welcoming atmosphere.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 26, 2024

Students explore topics such as hospitality marketing, customer service, event management and strategic planning. Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52